BEGIN:VCALENDAR
VERSION:2.0
PRODID:-//Crossworks - Project Management. Leadership. Design Thinking Trainings. - ECPv6.15.20//NONSGML v1.0//EN
CALSCALE:GREGORIAN
METHOD:PUBLISH
X-WR-CALNAME:Crossworks - Project Management. Leadership. Design Thinking Trainings.
X-ORIGINAL-URL:https://crossworks.ph
X-WR-CALDESC:Events for Crossworks - Project Management. Leadership. Design Thinking Trainings.
REFRESH-INTERVAL;VALUE=DURATION:PT1H
X-Robots-Tag:noindex
X-PUBLISHED-TTL:PT1H
BEGIN:VTIMEZONE
TZID:Asia/Manila
BEGIN:STANDARD
TZOFFSETFROM:+0800
TZOFFSETTO:+0800
TZNAME:PST
DTSTART:20250101T000000
END:STANDARD
END:VTIMEZONE
BEGIN:VEVENT
DTSTART;TZID=Asia/Manila:20260917T090000
DTEND;TZID=Asia/Manila:20260918T120000
DTSTAMP:20260420T105352
CREATED:20251024T001859Z
LAST-MODIFIED:20251024T003237Z
UID:10000343-1789635600-1789732800@crossworks.ph
SUMMARY:Auditing Artificial Intelligence Management Systems based on ISO 42001
DESCRIPTION:Auditing Artificial Intelligence Management Systems based on ISO 42001\n\n\nThis course equips participants with the knowledge and skills necessary to plan\, conduct\, and report on internal audits of an Artificial Intelligence Management System (AIMS) based on ISO 42001. Participants will learn the principles of auditing artificial intelligence management systems\, the specific requirements of ISO 42001 from an auditor’s perspective\, and best practices for conducting effective and value-added audits in a virtual environment. This course is designed for individuals who will be performing internal audits of an ISO 42001-based AIMS. \nUpon completion of this course\, participants will be able to:\n\nUnderstand the principles of auditing as defined in ISO 19011\nInterpret the requirements of ISO 42001 from an audit perspective\nPlan and prepare for an internal audit of an AIMS\nDevelop audit checklists and working documents\nConduct effective audit interviews in a virtual setting\nGather and evaluate audit evidence related to AI processes and controls\nIdentify and document audit findings\, including nonconformities\, observations\, and strengths\nPrepare audit reports that are clear\, concise\, and objective\nUnderstand the follow-up process for audit findings\nApply auditing techniques specific to AI systems (e.g.\, bias detection\, transparency\, accountability)\n\nCourse Outline :\nDay 1 : \nModule 1: Principles of Auditing and ISO 19011 \n\nIntroduction to Auditing: Definition\, Types of Audits\nThe Principles of Auditing\nOverview of ISO 19011: Guidelines for Auditing Management Systems\nManaging an Audit Program\nRoles and Responsibilities of Auditors\nEthical Considerations for Auditors\n\nModule 2: Auditing the Requirements of ISO 42001 \n\nAuditing Clause 4: Context of the Organization (Understanding AI landscape\, stakeholder expectations)\nAuditing Clause 5: Leadership (Commitment\, AI Policy\, Assignment of Responsibilities)\nAuditing Clause 6: Planning (AI Risk Assessment and Treatment\, AI Objectives and Planning)\nAuditing Clause 7: Support (Resources\, Competence\, Awareness\, Communication\, Documented Information related to AI)\n\nModule 3: Planning and Preparing for an AIMS Audit (0.5 hours) \n\nDefining the Audit Objectives\, Scope\, and Criteria\nEstablishing the Audit Team\nDeveloping the Audit Plan\nPreparing Audit Checklists and Working Documents for AI-specific processes\n\nDay 2 : \nModule 4: Conducting the AIMS Audit \n\nOpening Meeting (Purpose and Agenda)\nConducting Audit Interviews Effectively in a Virtual Environment\nGathering and Verifying Audit Evidence related to AI systems and processes\nEvaluating Audit Evidence against ISO 42001 requirements\nAuditing Specific AI Aspects:\nData Management and Governance\nAI Development Lifecycle Controls\nValidation and Verification Processes\nHuman Oversight and Decision-Making\nManagement of Bias\, Fairness\, and Transparency\nAccountability Mechanisms\n\nModule 5: Documenting Audit Findings and Reporting (1.5 hours) \n\nIdentifying and Classifying Audit Findings (Nonconformities\, Observations\, Strengths)\nWriting Clear\, Concise\, and Objective Audit Findings\nPreparing the Audit Report: Content and Structure\nCommunicating Audit Findings to the Auditee\nClosing Meeting (Presenting Audit Findings)\n\nModule 6: Audit Follow-up and Continual Improvement (0.5 hours) \n\nThe Importance of Corrective Actions\nEvaluating the Effectiveness of Corrective Actions\nThe Role of Auditing in the Continual Improvement of the AIMS\n\nCourse Duration\n\n2 half-days – Online Classroom\n\nTarget Audience:\n\nInternal Auditors\nQuality Management Professionals responsible for internal audits\nAI Project Managers and Team Members involved in AIMS compliance\nIndividuals seeking to become qualified internal auditors for ISO 42001\nConsultants assisting organizations with AIMS audits\n\n\n\n\n\n\n\nCourse Name\nAuditing Artificial Intelligence Management Systems based on ISO 42001\n\n\nTraining Dates\nSeptember 17-18\, 2026\n\n\nTraining Time\n9:00AM – 12:00NN\n\n\nTraining Venue\nOnline via Zoom (link to be provided after registration)\n\n\nCourse Fee\n\n\n\n\nStandard Rate\nPhp 15\,000\n\n\nEarly Bird Rate (Until September 3\, 2026)\nPhp 13\,500\n\n\nGroup of 4 Rate (Contact Us to Register)\nPhp 12\,750\n\n\n\n\n\n\nInclusive Of\n\n\n\n\nSoft copy of Course Materials and Handouts\nSoft copy of Course Certificates
URL:https://crossworks.ph/event/auditing-artificial-intelligence-management-systems-based-on-iso-42001-3/
LOCATION:Online
CATEGORIES:Online
ATTACH;FMTTYPE=image/png:https://crossworks.ph/wp-content/uploads/2025/10/CourseImage-OC-AUDAI.png
ORGANIZER;CN="Crossworks Training and Consulting Corp":MAILTO:info@crossworks.ph
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Asia/Manila:20260924T090000
DTEND;TZID=Asia/Manila:20260924T170000
DTSTAMP:20260420T105352
CREATED:20251024T100349Z
LAST-MODIFIED:20260105T075047Z
UID:10000354-1790240400-1790269200@crossworks.ph
SUMMARY:Work Attitude and Values Enhancement (W.A.V.E.)
DESCRIPTION:Work Attitude and Values Enhancement (W.A.V.E.)\n\n\nEmployees possessing a positive work attitude and demonstrating strong values are crucial to an employer’s success. It is imperative for a company to enable its workforce to be better\, not only at work\, but also in their personal lives. \nThe W.A.V.E. (Work Attitude and Values Enhancement) course aims to guide participants through their corporate journey by helping them develop their personal mission-vision and realizing what their life goals are. Understanding themselves prepares them to align their goals alongside the company’s\, while emphasizing the need for resiliency to consistently stand by one’s personal values & principles during times of change. \nIn the end\, participants revisit their work outlook & perspective and decide to either renew their resolve to strengthen these or to become better by making a commitment to change and improve themselves further. \nAt the end of this course\, participants should be able to:\n\nExplain the different personality tests used to understand behavior\nCreate and explain personal mission and vision statements\nEnumerate the Values that employers look for in the workforce\nExplain the ways how to improve and manage performance\nDemonstrate how S.M.A.R.T. goal-setting is done\n\nCourse Outline\n\nWelcome and Introduction\n\nObjectives and Overview\nReminders and House Rules\n\n\nKnow Others\, Know Yourself (Awareness)\n\nPersonality Styles\n\nThe 4 Temperaments Theory\nD.I.S.C. Personality Traits\nMyers–Briggs Type Indicator\n\n\n\n\nMission-Vision-Values Statements\nAttitude and Work Environment\n\nLet’s S.W.O.T. It Out\nYour Own S.W.O.T. Analysis\n\n\nCompatibility: Is It A Match?\n\nMaslow’s Hierarchy of Needs\nHerzberg’s Factors on Dissatisfiers & Motivation\n\n\nValues and Priorities\n\nTop Values That Employers Look For Managing Performance\n\nTime Management & Prioritization\nProactivity & Results Orientation\nContinuous Improvement & Innovation\nCustomer Service Mindset & Empathy\n\n\nMaking it S.M.A.R.T. (Goal-Setting)\n\n\nYou and Resiliency\n\nBeing Resilient\nTips for Bouncing Back: Stress Management\n\n\nSUMMARY and WRAP-UP\n\nRecap and Key Take-Aways\n\n\n\nCourse Duration\n\n1 day – face to face\n\nDelivery Methodologies\n\nLecture and Discussion\nActivity\n\nThis course is recommended for\n\nFrontliners\, Staff\, Supervisors\, Managers\, and Executives who would like to know how to improve their individual productivity and increase their positive contributions within the organization\, while striking a harmonious balance with their personal goals and values.\n\n\n\n\n\n\n\nCourse Name\nWork Attitude and Values Enhancement (W.A.V.E.)\n\n\nTraining Dates\nSeptember 24\, 2026\n\n\nTraining Time\n9:00AM – 5:00PM\n\n\nTraining Venue\nMarco Polo Ortigas Manila\n\n\nCourse Fee\n\n\n\n\nStandard Rate\nPhp 15\,000\n\n\nEarly Bird Rate (Until September 10\, 2026)\nPhp 13\,500\n\n\nGroup of 4 Rate (Contact Us to Register)\nPhp 12\,750\n\n\n\n\n\n\nInclusive Of\n\n\n\n\nCourse Materials and Handouts\nCourse Certificates\nBuffet Lunch and AM/PM Snacks
URL:https://crossworks.ph/event/work-attitude-and-values-enhancement-w-a-v-e-5/
LOCATION:Marco Polo Ortigas Manila\, Meralco Avenue\, Sapphire Rd\, Ortigas Center\,\, Pasig\, Metro Manila\, 1600\, Philippines
CATEGORIES:Face-to-Face
ATTACH;FMTTYPE=image/png:https://crossworks.ph/wp-content/uploads/2023/04/CourseImage-EB-WAVE.png
ORGANIZER;CN="Crossworks Training and Consulting Corp":MAILTO:info@crossworks.ph
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Asia/Manila:20260928T090000
DTEND;TZID=Asia/Manila:20261001T180000
DTSTAMP:20260420T105352
CREATED:20251023T142822Z
LAST-MODIFIED:20260114T044317Z
UID:10000327-1790586000-1790877600@crossworks.ph
SUMMARY:PMI Agile Certified Practitioner (PMI-ACP) Review Course
DESCRIPTION:PMI Agile Certified Practitioner (PMI-ACP) Review Course\n\n\n \nBe at the forefront of Agile practices in your organization. The PMI Agile Certified Practitioner (PMI-ACP) is the only industry-agnostic\, experience-based\, and ISO accredited certification exam for agile. It showcases your ability to apply various agile approaches\, such as SCRUM\, Lean\, Kanban\, and more. This course satisfies the 28 contact hours needed to take the PM-ACP exam and is developed by Agilists for Agilists and shows the ability to demonstrate the Agile Mindset and Leadership. \nAt the end of this course\, participants should be able to\n\nDiscuss why Agile is fast becoming a preferred approach to delivering projects\nUnderstand the Mindset domain and its components\nUnderstand the Leadership domain and its components\nUnderstand the Product domain and its components\nUnderstand the Delivery domain and its components\nEvaluate one’s preparedness for the PMP Exam\n\nCourse Outline\n\nIntroduction\n\nThe PMI ACP Exam\n\n\nWhy Agile?\n\nChanges in the workplace\n\n\nCharacteristics of the Agile Mindset\n\n\nSummarizing the Core Principles\n\n\nWhy use an Agile Approach\n\n\nProfessional\, team\, and organizational agility\n\n\nCreating organizational change\n\n\nAgile Triangle\n\n\nMindset Domain\n\nExperiment Early\n\nBuild an increment of the product to validate the solution\n\n\nIterative and Incremental Life Cycles\n\n\n\n\nEmbrace the Agile Mindset\n\nEmbrace the 4 values and 12 principles\n\n\nUse Agile Frameworks\n\n\nApply Principles of Systems Thinking\n\n\nInterpret the output of agile suitability tools\n\n\nIntegrate Agile Hybrid Models based on needs\n\n\n\n\nPromote a Collaborative team environment\n\nEstablish team vision and working agreements\n\n\nForm and develop high-performing teams\n\n\nUse retrospective findings\n\n\nUse collaborative practices to break down silos\n\n\nCommit to the team’s decisions even in disagreement\n\n\nEvaluate the team’s understanding of Agile\n\n\nIdentify factors for inter-team coordination\n\n\n\n\nBuild Transparency\n\nProvide accessible project status and information\n\n\nEstablish a feedback loop\n\n\nUse communication strategies for collocated and distributed teams\n\n\n\n\nFoster Psychological Safety\n\nPromote a no-blame culture\n\n\nCreate a safe environment\n\n\nSolicit and provide constructive feedback.\n\n\n\n\nShorten Feedback Loops\n\nInclude customers from day 1\n\n\nDeliver value as often as possible\n\n\nUse tools and techniques to shorten feedback\n\n\n\n\nEmbrace Change\n\nPromote a Growth Mindset\n\n\nRespond to changing requirements and priorities\n\n\nEncourage and model T-shaped skills\n\n\n\n\nLeadership Domain\n\nEmpower Teams\n\nEstablish an environment of Trust\n\n\nPromote collective ownership of goals\n\n\nTraining\, coaching\, and mentoring\n\n\nCoaching and mentoring members\n\n\nEmploy emotional intelligence techniques\n\n\nInterpret non-verbal cues during team interaction\n\n\nSelf-assessment tools and techniques\n\n\n\n\nFacilitate Problem Resolution\n\nInvestigate the root cause of problems\n\n\nDetermine resolution strategies with the team\n\n\nEnsure problems are resolved on time\n\n\n\n\nPromoting knowledge sharing\n\nCreate an environment to capture and share knowledge\n\n\nLeverage organizational knowledge assets\n\n\nAllocate time for knowledge sharing and making required updates\n\n\n\n\nPromote agile mindset principles and practices\n\nCreate awareness around agile values and principles\n\n\nFoster an environment of continuous improvement\n\n\nRecognize and celebrate agile behavior\n\n\n\n\nPromote a shared vision and purpose\n\nDefine and ensure a common understanding of purpose and vision with all the stakeholders\n\n\nEnsure the product is aligned with the vision and organizational goals\n\n\nContinuously communicate the vision and purpose\n\n\n\n\nFacilitate conflict management\n\nIdentify the root cause of the levels of conflict\n\n\nPromote a collaborative approach to solve conflicts\n\n\n\n\nProduct Domain\n\nRefine the product backlog\n\nClarify the backlog items\n\n\nPrioritize the backlog items\n\n\nDecompose the backlog items as needed\n\n\nUse tools and techniques to collectively size up work\n\n\n\n\nManage increments\n\nEnsure the increment is aligned with business priorities\n\n\nDefine increment goals\n\n\nDemonstrate increments of value from early feedback\n\n\nMeasure the delivery of value\n\n\nMeasure the delivery of value\n\n\n\n\nVisual Work\n\nEducate the Team on Visualization Techniques\n\n\n\n\nManage Value Delivery\n\nDefine what success looks like\n\n\nEnsure that the value increments are optimized\n\n\n\n\nDelivery Domain\n\nSeek Early Feedback\n\nEvaluate customer satisfaction\n\n\nDeliver work in small increments\n\n\nCollect and incorporate stakeholder feedback on a regular basis\n\n\n\n\nManage Agile Metrics\n\nDetermine which metrics are appropriate for a given audience\n\n\nRadiate metrics across the relevant audience\n\n\nReview and analyze metrics\n\n\nUse metrics insights for decision making\n\n\n\n\nManage impediments and risks\n\nProactively identify risks and impediments\n\n\nEngage the team to find the most appropriate course of action\n\n\nPrioritize impediment removal and risk mitigation strategies\n\n\nMonitor and control risk impediments\n\n\nUse lessons learned\n\n\n\n\nRecognize and eliminate wastes\n\nVisualize the end-to-end flow of value\n\n\nUse metrics\, tools\, and feedback loops to identify wastes\n\n\nPrioritize waste reduction activities\n\n\nIterate on the identification and reduction of wastes\n\n\n\n\nPerform continuous improvement\n\nObtain metrics and feedback to drive continuous improvement\n\n\nImplement improvement actions\n\n\nEvaluate the effectiveness of process improvements\n\n\n\n\nEngage customers\n\nIdentify and analyze customers and their needs\n\n\nValidate that iteration deliverables meet acceptance criteria\n\n\nEncourage collaboration between the customer and the team\n\n\n\n\nOptimize Flow\n\nLimit work-in-progress at all levels\n\n\nShield team members from interruptions\n\n\nUse metrics to analyze and improve flow\n\n\n\n\n\nCourse Duration\n\n4 days – Face-to-Face\n\nDelivery Methodologies\n\nLecture\nPlenary Discussions\n\nThis course is recommended for\n\nAgile Practitioners who want a broader understanding of Agile practices\nProject Managers who want to acquire the PMI-ACP Certification\nProject Managers who want to acquire knowledge of managing agile projects\n\nCrossworks Training and Consulting Corporation is an Authorized Training Partner of the Project Management Institute. You are guaranteed of quality training materials and exclusive content directly from PMI\, the de facto organization for project management globally. Our project manager trainers are all top caliber and have handled extensive projects in various industries. \n\n\n\n\n\nCourse Name\nPMI Agile Certified Practitioner (PMI-ACP) Review Course\n\n\nTraining Dates\nSeptember 28-October 1\, 2026\n\n\nTraining Time\n9:00AM – 6:00PM\n\n\nTraining Venue\nMarco Polo Ortigas Manila\n\n\nCourse Fee\n\n\n\n\nStandard Rate\nPhp 42\,000\n\n\nEarly Bird Rate (Until September 14\, 2026)\nPhp 39\,900\n\n\nGroup of 4 Rate (Contact Us to Register)\nPhp 37\,800\n\n\nOptional Add-On PMI-ACP Exam Fee Bundle\n+ Php 36\,000\n\n\n\n\n\n\nInclusive Of\n\n\n\n\nOfficial PMI-ACP Review Course Materials\nCrossworks Proprietary Supplemental Handouts\nCourse Certificates\nBuffet Lunch and AM/PM Snacks (Buffet Lunch is subject to hotel availability; otherwise\, plated lunch)\nOptional Add-On (PMI-ACP Exam Fee* + 1 Year PMI Membership* + Crosswork’s 2 month Study Plan and Videos)\n\n\n\n*Must be activated immediately after the training date.\n\n\n\n 
URL:https://crossworks.ph/event/pmi-agile-certified-practitioner-pmi-acp-review-course-3/
LOCATION:Marco Polo Ortigas Manila\, Meralco Avenue\, Sapphire Rd\, Ortigas Center\,\, Pasig\, Metro Manila\, 1600\, Philippines
CATEGORIES:Face-to-Face
ATTACH;FMTTYPE=image/png:https://crossworks.ph/wp-content/uploads/2025/10/CourseImage-EB-ACP.png
ORGANIZER;CN="Crossworks Training and Consulting Corp":MAILTO:info@crossworks.ph
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Asia/Manila:20261002T090000
DTEND;TZID=Asia/Manila:20261002T170000
DTSTAMP:20260420T105352
CREATED:20251021T134354Z
LAST-MODIFIED:20260105T072701Z
UID:10000324-1790931600-1790960400@crossworks.ph
SUMMARY:Managing Stakeholders Effectively
DESCRIPTION:Managing Stakeholders Effectively\n\n\nThe success of any project or endeavor is highly dependent on how good we manage those that are impacted by our actions. Managing Stakeholders Effectively is a one day intensive course aimed to provide the participant with the skills and competencies needed to become effective at managing stakeholders. This course includes both the soft skills as well as industry accepted tools and techniques to manage stakeholders effectively. \nAt the end of this course\, participants should be able to:\n\nDescribe what is a stakeholder and stakeholder management\nPerform stakeholder identification and analysis\nDescribe the importance of expectation setting\, effective communications\, negotiation\, diplomacy\, power\, and the value of integrity in managing stakeholders\nApply the skills in managing stakeholders effectively to the workplace\n\nCourse Outline\n\nIntroduction\n\nWhat is a stakeholder?\nWhat is stakeholder management?\nIdentifying and Assessing stakeholders\n\nWhere to look for stakeholders?\nAssessing the different stakeholder types\n\nSupporter\nNeutral\nUnaware\nResistor\n\n\n\n\n\n\nActivity – Identifying Stakeholder Types\nStakeholder Attributes\n\nPower\nInterest\nImpact\nInfluence\nUrgency\nLegitimacy\n\n\nThe Power-Interest Grid\nActivity – Power – Interest Grid\nThe Salience Model\nThe Stakeholder Register\nOnline Activity – Kahoot!\nActivity – Creating a Stakeholder Register\nManaging Stakeholders\n\nThe Issue Log\nActivity – The Issue Log\nExpectation Setting\n\n\nEffective Communications\n\nWhat is communication?\nThe three C’s of communication\nActive Listening\nCultural Awareness\nManaging Meetings\n\n\nActivity – Written Communications\nActivity – Oral Communications\nNegotiation\nActivity – Negotiation Role Play\nForms of Power\nDiplomacy\nThe value of Integrity\nOnline Activity – Kahoot!\nActivity – Role Playing\nSummary and Wrap Up\n\nCourse Duration\n\n1 day – face to face\n\nDelivery Methodologies\n\nLectures\nPlenary Discussion\nTeam-Based Activities\n\nThis course is recommended for\n\nProject Managers and Project Leaders\nCommunity Relations Officers\nPublic Relations Officers\nEmployee Communications Officers\nAnyone who deals with multiple stakeholders either internally or externally\n\n\n\n\n\n\n\nCourse Name\nManaging Stakeholders Effectively\n\n\nTraining Dates\nOctober 2\, 2026\n\n\nTraining Time\n9:00AM – 5:00PM\n\n\nTraining Venue\nMarco Polo Ortigas Manila\n\n\nCourse Fee\n\n\n\n\nStandard Rate\nPhp 15\,000\n\n\nEarly Bird Rate (Until September 18\, 2026)\nPhp 13\,500\n\n\nGroup of 4 Rate (Contact Us to Register)\nPhp 12\,750\n\n\n\n\n\n\nInclusive Of\n\n\n\n\nCourse Materials and Handouts\nCourse Certificates\nBuffet Lunch and AM/PM Snacks
URL:https://crossworks.ph/event/managing-stakeholders-effectively-4/
LOCATION:Marco Polo Ortigas Manila\, Meralco Avenue\, Sapphire Rd\, Ortigas Center\,\, Pasig\, Metro Manila\, 1600\, Philippines
CATEGORIES:Face-to-Face
ATTACH;FMTTYPE=image/png:https://crossworks.ph/wp-content/uploads/2023/04/CourseImage-EB-MSE.png
ORGANIZER;CN="Crossworks Training and Consulting Corp":MAILTO:info@crossworks.ph
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Asia/Manila:20261008T090000
DTEND;TZID=Asia/Manila:20261008T170000
DTSTAMP:20260420T105352
CREATED:20251024T042939Z
LAST-MODIFIED:20260105T071716Z
UID:10000348-1791450000-1791478800@crossworks.ph
SUMMARY:Thrive: Emotional Intelligence & Resilience in Service Leadership
DESCRIPTION:Thrive\n\n\nEmotional Intelligence & Resilience in Service Leadership\nThe modern workplace is fast-paced and unpredictable. Employees and leaders alike face stress\, high customer expectations\, and constant change. Emotional Intelligence (EQ) and resilience have become non-negotiable soft skills for thriving in such environments — especially for those in service and leadership roles. \nTHRIVE helps participants understand and manage emotions\, strengthen empathy\, and build resilience to stay effective and positive under pressure. Leaders also learn how to create psychologically safe\, high-performing teams. \nAt the end of this course\, participants should be able to:\n\nIncrease self-awareness and recognize emotional triggers.\nRegulate emotions to respond constructively under stress.\nDemonstrate empathy to improve service and collaboration.\nBuild resilience and mental agility to recover quickly from setbacks.\nFoster a culture of psychological safety and emotional intelligence within teams (for leaders).\n\nCourse Outline\n\nWelcome and Introduction\nObjectives and Overview\nReminders and House Rules\nUnderstanding Emotional Intelligence – 5 Domains of EQ\, Self-Assessment\nSelf-Awareness & Emotional Triggers – Identifying Stress Signals\, Mindset Shifts\nSelf-Regulation & Resilience Tools – Managing Stress\, Building Bounce-Back Ability\nEmpathy in Action – Reading Emotions\, Practical Empathetic Communication\nLeaders’ Corner – Psychological Safety\, Coaching Emotional Awareness\nSummary and Wrap-Up – Recap\, Key Takeaways\, Action Plan\n\nCourse Duration\n\n1 day – face-to-face\n\nDelivery Methodologies\n\nPlenary Discussions\nLecture / Slide Presentation\nGroup or Pair Activities\nIndividual Reflection\nRole-Play Simulations & Debriefs\nPeer Feedback\nIcebreakers / Energizers / Games\n\nThis course is recommended for:\nStaff\, Supervisors\, and Managers who need to build self-mastery\, emotional agility\, and resilience to handle stress\, lead with empathy\, and sustain high-quality service. \n\n\n\n\n\n\nCourse Name\nTHRIVE: Emotional Intelligence & Resilience in Service Leadership\n\n\nTraining Dates\nOctober 8\, 2026\n\n\nTraining Time\n9:00AM – 5:00PM\n\n\nTraining Venue\nMarco Polo Ortigas Manila\n\n\nCourse Fee\n\n\n\n\nStandard Rate\nPhp 15\,000\n\n\nEarly Bird Rate (Until Sept 24\, 2026)\nPhp 13\,500\n\n\nGroup of 4 Rate (Contact Us to Register)\nPhp 12\,750\n\n\n\n\n\n\nInclusive Of\n\n\n\n\nCourse Materials and Handouts\nCourse Certificates\nBuffet Lunch (if available\, otherwise plated) and AM/PM Snacks
URL:https://crossworks.ph/event/thrive-emotional-intelligence-resilience-in-service-leadership-3/
LOCATION:Marco Polo Ortigas Manila\, Meralco Avenue\, Sapphire Rd\, Ortigas Center\,\, Pasig\, Metro Manila\, 1600\, Philippines
CATEGORIES:Face-to-Face
ATTACH;FMTTYPE=image/png:https://crossworks.ph/wp-content/uploads/2025/10/CourseImage-EB-THR.png
ORGANIZER;CN="Crossworks Training and Consulting Corp":MAILTO:info@crossworks.ph
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Asia/Manila:20261012T090000
DTEND;TZID=Asia/Manila:20261013T170000
DTSTAMP:20260420T105352
CREATED:20251020T114538Z
LAST-MODIFIED:20260316T094748Z
UID:10000308-1791795600-1791910800@crossworks.ph
SUMMARY:Project Management Essentials
DESCRIPTION:Project Management Essentials\n\n\n \nProjects are how organizations turn ideas into real business results—but without the right approach\, even the best ideas can struggle to succeed. Project Management Essentials is a two-day course that introduces participants to modern project management practices based on the latest standards from the Project Management Institute’s PMBOK Guide 8th Edition. Participants will gain a clear understanding of how projects create value within organizations and learn the essential activities involved in starting\, planning\, supporting\, and closing projects effectively. \nThrough a mix of practical tools\, hands-on activities\, and real-world examples\, participants will learn how to build a strong business case\, engage stakeholders\, plan scope and schedules\, manage risks\, and track project performance using both Predictive and Agile approaches. By the end of the program\, participants will have a practical framework and toolkit they can immediately apply to help their teams deliver projects more effectively and achieve meaningful results. \nAt the end of this course\, participants should be able to\n\nDescribe the standards of project management according to the PMBOK Guide 8th Edition\nDiscuss the essential activities performed when starting a project\nPerform essential planning activities needed to manage a project\nDiscuss the essential activities needed to support team performance\nDiscuss the essential activities needed when closing a project\n\nCourse Outline\n\nThe Standard for Project Management\n\nFoundational Elements of Project Management\n\nCharacteristics of a Project\nProject Governance\nOperations and Project Management\nProjects\, Programs\, Portfolios\, and Operations\n\n\nSystem for Value Delivery\n\nCreating Value\nUnderstanding the Project Environment\nProduct Management Considerations\nFunctions associated with Projects\nProject Management Roles\n\n\nProject Management Principles\nPerformance Domains\nProject Life Cycles\n\nProject Phases\nProject Development Approaches\n\nPredictive\nAdaptive (Agile)\nHybrid\n\n\nConsiderations for choosing the Development Approach\nDelivery Cadence\nProject Management Focus Areas\n\n\nOnline Activity\n\n\nStarting a Project\n\nCreating your Business Case\nIdentify and Engage Stakeholders\nBuild a Shared Understanding\nDetermine Project Approach\nSecure Approval to Proceed\nOnline Activity\n\n\nPlanning a Project\n\nPredictive Projects\n\nCreating the Project Management Plan\nDetermining the Project Scope using a WBS\nActivity – WBS\nDetermining the Schedule using a Schedule Network Diagram\nDetermining resources to be used using a Resource Breakdown Structure\nActivity – Project Schedule\nDetermining the Budget\nActivity – S-Curve\nDetermining Project Risks\nActivity – Risk Register\nPlanning for Quality\, Communications\, Procurement\, and Stakeholder Engagement\n\n\nAdaptive Projects\n\nAdaptive Planning Approach\nTimeboxed or Continuous Flow\nTeam Roles\n\nProduct Owner\nProject Team\nTeam Leader / Agile Coach / Scrum Master\n\n\nDetermining the Product Vision / Product RoadMap\nActivity – Product RoadMap\nDetermining the scope using a Product Backlog\nActivity – Product Backlog\n\n\n\n\nSupporting Team Performance\n\nManaging Project Execution\n\nManaging Team Performance and Motivation\nManaging Knowledge and Communication\nManaging Issues and Impediments\n\n\nMonitoring and Controlling Work Performance\n\nPredictive Projects\n\nPlanned vs Actual\nEarned Value Management\nActivity – Earned Value Management\nProject Change Management\n\n\nAgile Projects\n\nBurn down and burn up charts\nVelocity\nKanban Boards\nContinuous Flow Diagrams (CFD)\n\n\n\n\n\n\nClosing a Project\n\nWhy Projects Close\nTransitions /Handovers\nBenefits Realization\nLessons Learned and Retrospectives\nClosing the Project with a Project Closure Report\n\n\n\nCourse Duration\n\n2 days – face to face\n\nDelivery Methodologies\n\nLecture\nTeam-based activities\nIndividual activities\nOnline Quizzes\nPlenary Discussions\n\nThis course is recommended for\n\nProject Managers and Project Team members with little or no formal PM training\nProject Executives\nProject Stakeholders\nAnyone involved in the development and implementation of projects\nProject Managers who want to know the differences in the PMBOK Guide 8th Edition\n\nCrossworks Training and Consulting Corporation is an Authorized Training Partner of the Project Management Institute. You are guaranteed of quality training materials and exclusive content directly from PMI\, the de facto organization for project management globally. Our project manager trainers are all top caliber and have handled extensive projects in various industries. \n\n\n\n\n\nCourse Name\nProject Management Essentials\n\n\nTraining Dates\nOctober 12-13\, 2026\n\n\nTraining Time\n9:00AM – 5:00PM\n\n\nTraining Venue\nMarco Polo Ortigas Manila\n\n\nCourse Fee\n\n\n\n\nStandard Rate\nPhp 28\,000\n\n\nEarly Bird Rate (Until Sept 28\, 2026)\nPhp 25\,200\n\n\nGroup of 4 Rate (Contact Us to Register)\nPhp 23\,800\n\n\n\n\n\n\nInclusive Of\n\n\n\n\nCourse Materials and Handouts\nCourse Certificates\nBuffet Lunch (if available\, otherwise plated) and AM/PM Snacks
URL:https://crossworks.ph/event/project-management-essentials-5/
LOCATION:Marco Polo Ortigas Manila\, Meralco Avenue\, Sapphire Rd\, Ortigas Center\,\, Pasig\, Metro Manila\, 1600\, Philippines
CATEGORIES:Face-to-Face
ATTACH;FMTTYPE=image/png:https://crossworks.ph/wp-content/uploads/2026/03/CourseImage-EB-PME-v2.png
ORGANIZER;CN="Crossworks Training and Consulting Corp":MAILTO:info@crossworks.ph
END:VEVENT
END:VCALENDAR