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PRODID:-//Crossworks - Project Management. Leadership. Design Thinking Trainings. - ECPv6.15.20//NONSGML v1.0//EN
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X-WR-CALNAME:Crossworks - Project Management. Leadership. Design Thinking Trainings.
X-ORIGINAL-URL:https://crossworks.ph
X-WR-CALDESC:Events for Crossworks - Project Management. Leadership. Design Thinking Trainings.
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TZID:Asia/Manila
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DTSTART:20250101T000000
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BEGIN:VEVENT
DTSTART;TZID=Asia/Manila:20260805T090000
DTEND;TZID=Asia/Manila:20260805T170000
DTSTAMP:20260419T093605
CREATED:20251024T103131Z
LAST-MODIFIED:20260105T074701Z
UID:10000358-1785920400-1785949200@crossworks.ph
SUMMARY:REBOUND: Service Recovery & Complaint Management Excellence
DESCRIPTION:REBOUND\n\n\nService Recovery & Complaint Management Excellence\nCustomers remember how you made things right more than the mistake itself. In today’s competitive market\, service failures happen — but a company’s ability to recover with empathy and speed sets it apart. Effective complaint handling turns frustration into loyalty\, reduces churn\, and protects brand reputation. \nThe REBOUND program equips participants to handle complaints with calm confidence\, apply a structured recovery process\, and rebuild trust through empathy and action. \nAt the end of this course\, participants should be able to:\n\nUnderstand the emotional journey of dissatisfied customers and the Service Recovery Paradox.\nApply a structured 4-step complaint handling process (Acknowledge → Clarify → Resolve → Follow-up).\nDemonstrate empathy\, active listening\, and positive language to calm and reassure upset customers.\nTake ownership and follow through to restore confidence and prevent repeat issues.\n\nCourse Outline\n\nWelcome and Introduction\nObjectives and Overview\nReminders and House Rules\nCustomer Mindset & Emotions – The Complaint Journey\, Service Recovery Paradox\nCommunication Skills for Recovery – Active Listening & Empathy\, Positive Language\, De-escalation\nStructured Service Recovery – 4-Step Recovery Model\, Scripting Practice\nTurning Complaints Into Retention Opportunities\nService Standards & Personal Commitment – Defining What Good Looks Like\, Personal Service Pledge\nSummary and Wrap-Up – Recap\, Key Takeaways\, Action Plan\n\nCourse Duration\n\n1 day – face-to-face\n\nDelivery Methodologies\n\nPlenary Discussions\nLecture / Slide Presentation\nGroup or Pair Activities\nIndividual Reflection\nRole-Play Simulations & Debriefs\nPeer Feedback\nIcebreakers / Energizers / Games\n\nThis course is recommended for:\nFrontliners\, Staff\, Supervisors\, Managers\, and anyone who handles customer complaints face-to-face\, online\, or via phone and wants to strengthen service recovery skills. \n\n\n\n\n\n\nCourse Name\nREBOUND: Service Recovery & Complaint Management Excellence\n\n\nTraining Dates\nAugust 5\, 2026\n\n\nTraining Time\n9:00AM – 5:00PM\n\n\nTraining Venue\nMarco Polo Ortigas Manila\n\n\nCourse Fee\n\n\n\n\nStandard Rate\nPhp 15\,000\n\n\nEarly Bird Rate (Until July 22\, 2026)\nPhp 13\,500\n\n\nGroup of 4 Rate (Contact Us to Register)\nPhp 12\,750\n\n\n\n\n\n\nInclusive Of\n\n\n\n\nCourse Materials and Handouts\nCourse Certificates\nBuffet Lunch (if available\, otherwise plated) and AM/PM Snacks
URL:https://crossworks.ph/event/rebound-service-recovery-complaint-management-excellence-2/
LOCATION:Marco Polo Ortigas Manila\, Meralco Avenue\, Sapphire Rd\, Ortigas Center\,\, Pasig\, Metro Manila\, 1600\, Philippines
CATEGORIES:Face-to-Face
ATTACH;FMTTYPE=image/png:https://crossworks.ph/wp-content/uploads/2025/10/CourseImage-EB-REB.png
ORGANIZER;CN="Crossworks Training and Consulting Corp":MAILTO:info@crossworks.ph
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Asia/Manila:20260813T090000
DTEND;TZID=Asia/Manila:20260813T170000
DTSTAMP:20260419T093605
CREATED:20251021T125104Z
LAST-MODIFIED:20260105T070252Z
UID:10000315-1786611600-1786640400@crossworks.ph
SUMMARY:Supervisory Upskilling Program (S.U.P.E.R.)
DESCRIPTION:Supervisory Upskilling Program (S.U.P.E.R.)\n\n\nEffective supervision is critical for organizational success in today’s rapidly evolving corporate landscape. Supervisors play a pivotal role in bridging the gap between management and employees\, ensuring smooth operations\, and fostering a productive work environment. The Supervisory Upskilling Program for Excellent Results (S.U.P.E.R.) Training Program is designed to equip new and experienced supervisors with the essential skills and knowledge required to lead and supervise teams effectively. This comprehensive program focuses on building a solid foundation in supervisory roles\, enhancing communication and interpersonal skills\, and mastering team management techniques. \nThe training explores the fundamental responsibilities of supervisors\, emphasizing the transition from peer to leader\, and highlighting the importance of credibility and trust. Participants will learn various leadership styles and core supervisory skills such as critical thinking\, problem-solving\, and emotional intelligence. Effective communication techniques\, conflict resolution strategies\, and methods for providing constructive feedback and coaching are also covered to ensure supervisors can navigate the complexities of interpersonal relationships within their teams. \nFurthermore\, the program delves into topics such as performance management\, as well as time and stress management. Participants will gain insights into setting clear goals\, monitoring performance\, and addressing performance issues constructively. The course also emphasizes the importance of work-life balance and provides practical strategies for managing stress. Participants will leave the program with a well-rounded understanding of effective supervision in the modern corporate setting. \nAt the end of this course\, participants should be able to:\n\nExplain what Common Challenges that Supervisors face\nDescribe the Core Supervisory Skills needed by Supervisors\nEnumerate and identify the proper steps in effective Feedback and Coaching\nExplain the different ways how to correctly Motivate and Engage teams\nDemonstrate how to properly create SMART Goals\nDemonstrate how to use a Time Management Tool covered in class\nDemonstrate a Stress Management Technique in class\n\nCourse Outline\n\nWelcome and Introduction\n\nObjectives and Overview\nReminders and House Rules\n\n\nIntroduction to Supervisory Skills\n\nRole of a Supervisor\n\nTransition from Peer to Supervisor\nCommon Challenges\n\n\n Leadership Styles\nCore Supervisory Skills\n\nProblem Solving and Decision Making\nEmotional Intelligence and Critical Thinking\n\n\n\n\nCommunication Skills\n\nEffective Communication Techniques\n\nVerbal and Non-verbal Communication\n Active Listening\n\n\nFeedback and Coaching\n Conflict Resolution\n\n\nTeam Management\n\nBuilding and Leading Teams\n\nTeam Formation and Development\nFostering Collaboration and Inclusivity\n\n\nMotivating and Engaging Employees\n\nIntrinsic and Extrinsic Motivators\nRecognition and Reward Systems\n\n\nPerformance Management\n\nSMART Goals and Performance Reviews\n\n\n\n\nTime and Stress Management\n\nEffective Time Management\n\nPrioritization Techniques and Avoiding Procrastination\nTime Management Tools and Technologies\n\n\nStress Management Techniques\n\nMindfulness and Relaxation Practices\nBuilding Resilience and Coping Mechanisms\nMaintaining Work-Life Balance\n\n\n\n\nSummary and Wrap-up\n\nRecap and Questions\nKey Take-Aways and Action Plan\n\n\n\nDelivery Methodologies\n\nPlenary Discussions\nLecture / Slide Presentation\nGroup or Pair Activities\nIndividual Work\nActivity Debriefs\nPeer Feedback\nIcebreakers / Energizers / Games\n\nCourse Duration\n\n1 day – face to face\n\nThis course is recommended for:\n\nNew Supervisors & First-Time Managers (individuals recently promoted to supervisory roles who need foundational skills and knowledge to manage teams effectively)\nSeasoned Supervisors (looking to refresh and update their skills)\nTeam Leaders\nHR Professionals\nHigh-potential employees\nEntrepreneurs\nSmall Business Owners\nCorporate Training Specialists\n\n\n\n\n\n\n\nCourse Name\nSupervisory Upskilling Program (S.U.P.E.R.)\n\n\nTraining Dates\nAugust 13\, 2026\n\n\nTraining Time\n9:00AM – 5:00PM\n\n\nTraining Venue\nMarco Polo Ortigas Manila\n\n\nCourse Fee\n\n\n\n\nStandard Rate\nPhp 15\,000\n\n\nEarly Bird Rate (Until July 30\, 2026)\nPhp 13\,500\n\n\nGroup of 4 Rate (Contact Us to Register)\nPhp 12\,750\n\n\n\n\n\n\nInclusive Of\n\n\n\n\nCourse Materials and Handouts\nCourse Certificates\nBuffet Lunch (if available\, otherwise plated) and AM/PM Snacks
URL:https://crossworks.ph/event/supervisory-upskilling-program-s-u-p-e-r-5/
LOCATION:Marco Polo Ortigas Manila\, Meralco Avenue\, Sapphire Rd\, Ortigas Center\,\, Pasig\, Metro Manila\, 1600\, Philippines
CATEGORIES:Face-to-Face
ATTACH;FMTTYPE=image/webp:https://crossworks.ph/wp-content/uploads/2024/05/CourseImage-EB-SUPER.webp
ORGANIZER;CN="Crossworks Training and Consulting Corp":MAILTO:info@crossworks.ph
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Asia/Manila:20260818T090000
DTEND;TZID=Asia/Manila:20260820T180000
DTSTAMP:20260419T093605
CREATED:20251021T122607Z
LAST-MODIFIED:20260105T053924Z
UID:10000311-1787043600-1787248800@crossworks.ph
SUMMARY:Certified Associate in Project Management (CAPM) Review Course
DESCRIPTION:Certified Associate in Project Management (CAPM) Review Course\n\n\nPrepare to jumpstart your project management career with the PMI Certified Associate in Project Management (CAPM)® Certification Course. This comprehensive program equips aspiring project professionals with a solid foundation in project management principles\, practices\, and terminology as outlined in the PMBOK® Guide. Whether you’re new to project management or seeking formal recognition of your skills\, this course provides the essential knowledge and exam strategies needed to confidently pass the CAPM® exam. Through interactive learning\, real-world examples\, and practice questions\, participants will gain the tools to effectively contribute to project teams and advance their professional journey in project management. \nAt the end of this course\, participants should be able to\n\nDiscuss the fundamentals of project management\, including the different roles within the project environment.\nSelect the appropriate development approach and life cycle to use for specific projects\nDescribe the importance of Business Analysis in projects\nDiscuss the various activities and artifacts in starting a project\nPlan projects using a plan-based methodology\nPlan projects using an adaptive approach\nManage Project work and delivery\nBe ready to take the CAPM Exam\n\nCourse Outline\n\n\nDay 1\n\nCourse Overview\n\nProjects\nThe CAPM® Professional\nThe Project Management Institute\nAbout this Course\n\n\nProject Management Fundamentals\n\nWhat is a Project\nProject Management Challenges\nProject or Operational Work?\nPrograms and Portfolios\nThe Project Environment\n\n\nOrganizing for Project Performance\n\nStakeholder\nProject Sponsor Role\nProject Manager Role\nProject Team\n\n\nDevelopment Approach and Life Cycle\n\nFundamentals of Project Life Cycle\nTailoring the Project Life Cycle and Development Approach\nProject Activities\, Deliverables\, and Milestones\n\n\nBusiness Analysis Frameworks\n\nThe importance of Business Analysis\nThe Business Analyst Role\nRequirements as Focus of Business Analysis\nStakeholders of the Business Analyst\nInfluence of Project Approaches of Business Analysis\n\n\nStarting a Project\n\nUnderstanding the Business Case\nCreating the Project Charter\nEstablishing Communications\nSelecting and Tailoring the Project Approach\n\n\n\nDay 2\n\nPredictive\, Plan-Based Methodology\n\nTailoring a Project Life Cycle\nDeveloping a Project Management Plan – Scope and Schedule (includes Resources and Costs)\nDeveloping a Project Management Plan – Quality\nDeveloping a Project Management Plan – Uncertainty and Risks\nProject Integration\n\n\nAdaptive Approaches\n\nFoundation and Considerations for Adaptive Approaches\nTypical Steps in Adaptive Projects\nPlan Releases and Iterations\nAdaptive Approaches and Frameworks\n\n\n\nDay 3\n\nProject Work and Delivery\n\nEngaging Stakeholders\nMonitoring and Controlling Processes\nDetecting and Solving Problems\nMeasuring Performance\nApply Project Controls and Forecasting\nValidating Requirements through Project Delivery\nClosing and Transitioning\n\n\nConclusion\n\n\n\nCourse Duration\n\n3 days – face to face\n\nDelivery Methodologies\n\nLecture\nPlenary Discussions\n\nThis course is recommended for\n\nNew project managers and those who have not had formal training in project management\nProject Managers who want to acquire PMI Certification but have not yet garnered the necessary experience hours\nProfessionals who want to transition to project management\n\nCrossworks Training and Consulting Corporation is an Authorized Training Partner of the Project Management Institute. You are guaranteed of quality training materials and exclusive content directly from PMI\, the de facto organization for project management globally. Our project manager trainers are all top caliber and have handled extensive projects in various industries. \n\n\n\n\n\nCourse Name\nCertified Associate in Project Management (CAPM) Review Course\n\n\nTraining Dates\nAugust 18-20\, 2026\n\n\nTraining Time\n9:00AM – 6:00PM\n\n\nTraining Venue\nMarco Polo Ortigas Manila\n\n\nCourse Fee\n\n\n\n\nStandard Rate\nPhp 35\,000\n\n\nEarly Bird Rate (Until August 4\, 2026)\nPhp 33\,250\n\n\nGroup of 4 Rate (Contact Us to Register)\nPhp 31\,500\n\n\nOptional Add-On CAPM Exam Fee Bundle\n+ Php 32\,000\n\n\n\n\n\n\nInclusive Of\n\n\n\n\nOfficial PMI CAPM Review Course Materials\nCrossworks Proprietary Supplemental Handouts\nCourse Certificates\nBuffet Lunch and AM/PM Snacks (Buffet Lunch is subject to hotel availability; otherwise\, plated lunch)\nOptional Add-On (CAPM Exam Fee* + 1 Year PMI Membership* + Crosswork’s 2 month Study Plan and Videos)\n\n\n\n*Must be activated immediately after the training date.\n\n\n\n 
URL:https://crossworks.ph/event/certified-associate-in-project-management-capm-review-course-3/
LOCATION:Marco Polo Ortigas Manila\, Meralco Avenue\, Sapphire Rd\, Ortigas Center\,\, Pasig\, Metro Manila\, 1600\, Philippines
CATEGORIES:Face-to-Face
ATTACH;FMTTYPE=image/png:https://crossworks.ph/wp-content/uploads/2025/06/CourseImage-EB-CAPM.png
ORGANIZER;CN="Crossworks Training and Consulting Corp":MAILTO:info@crossworks.ph
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Asia/Manila:20260819T090000
DTEND;TZID=Asia/Manila:20260820T120000
DTSTAMP:20260419T093605
CREATED:20251023T230924Z
LAST-MODIFIED:20251023T230924Z
UID:10000339-1787130000-1787227200@crossworks.ph
SUMMARY:Implementing Artificial Intelligence Management Systems based on ISO 42001
DESCRIPTION:Implementing Artificial Intelligence Management Systems based on ISO 42001\n\n\nThis practical course provides participants with the knowledge and skills necessary to implement an Artificial Intelligence Management System (AIMS) based on the ISO 42001 standard. Through interactive sessions\, discussions\, and practical exercises\, participants will learn how to establish\, implement\, maintain\, and continually improve an AIMS within their organization. This course is designed for individuals who will be directly involved in the implementation and management of AI systems according to ISO 42001. \nUpon completion of this course\, participants will be able to:\n\nUnderstand the detailed requirements of ISO 42001.\nPlan and scope the implementation of an AIMS within their organization.\nEstablish the context of the organization in relation to AI and identify relevant stakeholders.\nDefine AI policies\, objectives\, and processes aligned with ISO 42001.\nConduct AI risk assessments and implement appropriate risk treatment measures.\nDevelop necessary documentation for the AIMS.\nImplement controls related to data management\, AI development lifecycle\, and validation.\nEstablish processes for monitoring\, measurement\, analysis\, and evaluation of the AIMS.\nImplement processes for addressing nonconformities and achieving continual improvement.\nUnderstand the requirements for internal audits of the AIMS.\n\nCourse Outline:\nDay 1 : \nModule 1: Detailed Review of ISO 42001 Requirements \n\nIn-depth analysis of each clause of the ISO 42001 standard:\nClauses 4: Context of the Organization (Understanding the AI landscape\, stakeholder needs)\nClause 5: Leadership (Commitment\, AI Policy\, Roles\, Responsibilities\, and Authorities)\nClause 6: Planning (Addressing Risks and Opportunities related to AI\, AI Objectives and Planning to Achieve Them)\n\nModule 2: Establishing the AIMS Framework \n\nDefining the Scope of the AIMS\nDeveloping the AI Policy and Objectives\nEstablishing Organizational Roles and Responsibilities for the AIMS\nPlanning the AIMS Implementation Project\nDocument Control and Management\n\nModule 3: Risk Assessment and Treatment for AI \n\nIdentifying AI-related Risks and Opportunities\nMethodologies for Assessing AI Risks (Bias\, Security\, Privacy\, Ethical Concerns\, etc.)\nPlanning Risk Treatment Actions\nIntegrating Risk Management into the AIMS\n\nDay 2: \nModule 4: Implementing AIMS Controls \n\nClause 7: Support (Resources\, Competence\, Awareness\, Communication\, Documented Information specific to AI)\nClause 8: Operation:\n\n\nOperational Planning and Control for AI Development Lifecycle\nData Management and Governance in AI\nRequirements for Validation and Verification of AI Systems\nHuman Oversight and Decision-Making in AI\nManagement of Changes to AI Systems\n\nModule 5: Performance Evaluation and Improvement \n\nClause 9: Performance Evaluation:\n\n\nMonitoring\, Measurement\, Analysis\, and Evaluation of the AIMS and AI performance\nInternal Auditing of the AIMS (Introduction and Planning)\nManagement Review\nClause 10: Improvement:\n\n\nAddressing Nonconformities and Taking Corrective Actions\nContinual Improvement of the AIMS\n\nModule 6: Preparing for Certification \n\nUnderstanding the ISO 42001 Certification Process\nKey Considerations for a Successful Certification Audit\nResources and Next Steps for Maintaining the AIMS\n\nCourse Duration\n\n2 half-days – Online Classroom\n\nTarget Audience:\n\nAI Project Managers and Team Members\nIT Professionals and Data Scientists involved in AI development and deployment\nRisk and Compliance Managers\nQuality Management Professionals\nIndividuals responsible for establishing and maintaining an AIMS\nConsultants advising organizations on ISO 42001 implementation\n\n\n\n\n\n\n\nCourse Name\nImplementing Artificial Intelligence Management Systems based on ISO 42001\n\n\nTraining Dates\nAugust 19-20\, 2026\n\n\nTraining Time\n9:00AM – 12:00NN\n\n\nTraining Venue\nOnline via Zoom (link to be provided after registration)\n\n\nCourse Fee\n\n\n\n\nStandard Rate\nPhp 15\,000\n\n\nEarly Bird Rate (Until August 5\, 2026)\nPhp 13\,500\n\n\nGroup of 4 Rate (Contact Us to Register)\nPhp 12\,750\n\n\n\n\n\n\nInclusive Of\n\n\n\n\nSoft copy of Course Materials and Handouts\nSoft copy of Course Certificates
URL:https://crossworks.ph/event/implementing-artificial-intelligence-management-systems-based-on-iso-42001-3/
LOCATION:Online
CATEGORIES:Online
ATTACH;FMTTYPE=image/png:https://crossworks.ph/wp-content/uploads/2025/10/CourseImage-OC-IMPAI.png
ORGANIZER;CN="Crossworks Training and Consulting Corp":MAILTO:info@crossworks.ph
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Asia/Manila:20260826T090000
DTEND;TZID=Asia/Manila:20260828T120000
DTSTAMP:20260419T093605
CREATED:20251020T073758Z
LAST-MODIFIED:20251020T073758Z
UID:10000298-1787734800-1787918400@crossworks.ph
SUMMARY:ISO 31000 Certified Risk Manager
DESCRIPTION:ISO 31000 Certified Risk Manager\n\n\n  \n \nISO 31000 Certified Risk Manager This training course is an amalgamation of theory (including here the standard ISO 31000 itself\, best practices\, and other risk management frameworks) and practice (through quizzes\, exercises\, case studies\, and the like). Upon completion of the training course\, you can sit for the exam and apply to obtain the “PECB Certified ISO 31000 Risk Manager” credential. The credential demonstrates your knowledge and ability to apply the risk management process in an organization based on the guidelines of ISO 31000 and best practices. \nRisks come from multiple sources and can appear in many shapes and sizes. Almost every strategic decision within an organization is accompanied by certain risks that the organization must acknowledge and deal with. Since without taking risks\, there is virtually no growth\, risk management should be an integral part of the processes in every organization. The ISO 31000 Risk Manager training course helps participants acquire the knowledge necessary and ability to integrate the risk management guidelines of ISO 31000 in an organization. It provides information with regard to the risk management principles and their application\, as well as the core elements of the risk management framework and steps for a risk management process. In addition\, it provides the basic approaches\, methods\, and practices for assessing risk in a wide range of situations. \nAt the end of this course\, the participants should be able to:\n\nDemonstrate understanding of risk management principles\, as formulated in ISO 31000\nEstablish\, maintain\, and continually improve a risk management framework\, in accordance with ISO 31000 guidelines\nApply the risk management process\, in accordance with ISO 31000 guidelines\n\nCourse Outline\n\nDay 1 – Introduction to risk management and establishing the risk management framework\n\nCourse objectives and structure\nStandards and regulatory frameworks\nIntroduction to ISO 31000 concepts and principles\nISO 31000 principles\, framework\, and process\nEstablishing the framework and defining the governance\n\n\nDay 2 – Initiation of the Risk management and risk assessment based on ISO 31000\n\nScope\, context and risk criteria\nRisk identification\nRisk analysis\nRisk evaluation\n\n\nDay 3 – Risk treatment\, recording and reporting\, monitoring and review and communication and consultation according to ISO 31000\n\nRisk treatment\nRecording and reporting\nMonitoring and review\nCommunication and consultation\nClosing of the training course\n\n\n\nCertification Exam\n\nOnline examination to be taken anytime after the course\n\nCourse Duration\n\n3 half days – online (with offline activities)\n\nDelivery Methodologies\n\nThe training course is based on theory and best practices used in risk management.\nOnline lecture sessions are illustrated with practical examples.\nThe participants are encouraged to communicate and engage in discussions and exercises.\nThe exercises are similar in structure with the certification exam questions.\n\nThis course is recommended for\n\nManagers or consultants responsible for the effective management of risk in an organization\nIndividuals seeking to gain knowledge about the risk management principles\, framework and process\nIndividuals responsible for the creation and creation and protection of value in their organizations\nIndividuals interested in pursuing a career in risk management\n\n\nCrossworks Training and Consulting Corporation is a partner of the Professional Evaluation and Certification Board based in Canada. We conduct official trainings and proctor certification exams that are recognized and well regarded by industries globally.\n \n\n\n\n\n\nCourse Name\nISO 31000 Certified Risk Manager\n\n\nTraining Dates\nAugust 26-28\, 2026\n\n\nTraining Time\n9:00AM – 12:00NN\n\n\nTraining Venue\nOnline via Zoom (link to be provided after registration)\n\n\nCourse Fee\n\n\n\n\nStandard Rate\nPhp 42\,000\n\n\nEarly Bird Rate (Until August 12\, 2026)\nPhp 39\,900\n\n\nGroup of 4 Rate (Contact Us to Register)\nPhp 37\,800\n\n\n\n\n\n\nInclusive Of\n\n\n\n\nSoft copy of Course Materials and Handouts\nSoft copy of Course Certificates\nCertification Exam Voucher
URL:https://crossworks.ph/event/iso-31000-certified-risk-manager-3/
LOCATION:Online
CATEGORIES:Online
ATTACH;FMTTYPE=image/webp:https://crossworks.ph/wp-content/uploads/2023/06/CourseImage-OC-CRM.webp
ORGANIZER;CN="Crossworks Training and Consulting Corp":MAILTO:info@crossworks.ph
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