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BEGIN:VEVENT
DTSTART;TZID=Asia/Manila:20260521T090000
DTEND;TZID=Asia/Manila:20260522T170000
DTSTAMP:20260419T111459
CREATED:20260220T042943Z
LAST-MODIFIED:20260331T043335Z
UID:10000368-1779354000-1779469200@crossworks.ph
SUMMARY:Agile Project Management Essentials
DESCRIPTION:Agile Project Management Essentials\n\n\nLearn Agile Project Management today. Much has been said about running agile projects. However\, most courses talk about the development approach to agile projects and not so much on the management approach. As projects become more complex and approaches vary\, the need to complement traditional (waterfall) methods with new approaches becomes a necessity. This two-day course is geared towards the project manager who is managing agile projects – regardless of the development methodology and industry. Based completely on PMI’s Agile Practice Guide and with references to the PMBOK® Guide – 6th Edition\, you are guaranteed to come off this training fully equipped to manage any type of agile project for any type of industry. Learn today and lead tomorrow. \nAt the end of this course\, participants should be able to\n\nDescribe the concepts of Agile and the different approaches\nDetermine what is the preferred approach for each type of project\nPrepare his/her organization to have an Agile Mindset\nApply some of the Agile Practices in his/her workplace\nDescribe the considerations needed to establish an agile-ready organization\n\nCourse Outline\n\nUnderstanding Agile\n\nProjects nowadays\n\n\nThe Agile Manifesto\n\n\nLean and the Kanban Method\n\n\nRisks and Uncertainty\n\n\nSelecting Life Cycles\n\nCharacteristics of Project Life Cycles\n\nPredictive\n\n\nIterative\n\n\nIncremental\n\n\nAgile\n\n\nWhen is Agile suited for a Project\n\n\nHybrid Life Cycles\n\n\nAgile and Predictive\n\n\nMajority Predictive with some Agile\n\n\nMajority Agile with some Predictive\n\n\nHybrid Life Cycles\n\n\n\n\nMixing Agile Approaches\n\n\nProject Tailoring\n\n\nCreating an Agile Mindset\n\nBegin with an Agile Mindset\n\n\nThe role of Servant Leadership\n\n\nTeam Composition\n\n\nDelivering in an Agile Environment\n\nProject and Team Charters\n\n\nAgile Practices\n\nRetrospectives\n\n\nBacklog Preparation\n\n\nBacklog Refinement\n\n\nDaily Stand-ups\n\n\nDemonstrations/Reviews\n\n\nPlanning for Iteration-Based Agile\n\n\nExecution Practices that helps team deliver value\n\n\nHow iterations and increments help deliver working product\n\n\n\n\nAgile Project Challenges and how to fix them\n\n\nMeasuring Agile Projects\n\n\nEnabling the organization to be Agile-ready\n\nOrganizational Change Management\n\n\nOrganizational Culture\n\n\nProcurement and Contracts\n\n\nBusiness Practices\n\n\nMulti-team coordination and dependencies\n\n\nAgile and the PMO\n\n\nOrganizational Structure\n\n\nEvolving the Organization\n\n\n\nCourse Duration\n\n2 days – face to face\n\nDelivery Methodologies\n\nLecture\nTeam-based activities\nIndividual activities\nOnline Quizzes\nPlenary Discussions\n\nThis course is recommended for\n\nIT Project Managers and Project Team members involved in or will transition to Agile Projects\nBusiness Analysts\, Software Architects\, Software Engineers\, and Software Testers involved in or will transition to Agile Projects\nProject Executives\nProject Stakeholders\nAny IT Professional or anyone in the field of Information Technology involved in or will transition to Agile Projects\n\nCrossworks Training and Consulting Corporation is an Authorized Training Partner of the Project Management Institute. You are guaranteed of quality training materials and exclusive content directly from PMI\, the de facto organization for project management globally. Our project manager trainers are all top caliber and have handled extensive projects in various industries. \n\n\n\n\n\nCourse Name\nAgile Project Management Essentials\n\n\nTraining Dates\nMay 21-22\, 2026\n\n\nTraining Time\n9:00AM – 5:00PM\n\n\nTraining Venue\nMarco Polo Ortigas Manila\n\n\nCourse Fee\n\n\n\n\nStandard Rate\nPhp 28\,000\n\n\nEarly Bird Rate (May 7\, 2026)\nPhp 25\,200\n\n\nGroup of 4 Rate (Contact Us to Register)\nPhp 23\,800\n\n\n\n\n\n\nInclusive Of\n\n\n\n\nCourse Materials and Handouts\nCourse Certificates\nBuffet Lunch (if available\, otherwise plated) and AM/PM Snacks
URL:https://crossworks.ph/event/agile-project-management-essentials-2/
LOCATION:Marco Polo Ortigas Manila\, Meralco Avenue\, Sapphire Rd\, Ortigas Center\,\, Pasig\, Metro Manila\, 1600\, Philippines
CATEGORIES:Face-to-Face
ATTACH;FMTTYPE=image/webp:https://crossworks.ph/wp-content/uploads/2024/04/CourseImage-EB-APME.webp
ORGANIZER;CN="Crossworks Training and Consulting Corp":MAILTO:info@crossworks.ph
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Asia/Manila:20260521T090000
DTEND;TZID=Asia/Manila:20260521T170000
DTSTAMP:20260419T111459
CREATED:20251024T093753Z
LAST-MODIFIED:20260105T075113Z
UID:10000352-1779354000-1779382800@crossworks.ph
SUMMARY:Work Attitude and Values Enhancement (W.A.V.E.)
DESCRIPTION:Work Attitude and Values Enhancement (W.A.V.E.)\n\n\nEmployees possessing a positive work attitude and demonstrating strong values are crucial to an employer’s success. It is imperative for a company to enable its workforce to be better\, not only at work\, but also in their personal lives. \nThe W.A.V.E. (Work Attitude and Values Enhancement) course aims to guide participants through their corporate journey by helping them develop their personal mission-vision and realizing what their life goals are. Understanding themselves prepares them to align their goals alongside the company’s\, while emphasizing the need for resiliency to consistently stand by one’s personal values & principles during times of change. \nIn the end\, participants revisit their work outlook & perspective and decide to either renew their resolve to strengthen these or to become better by making a commitment to change and improve themselves further. \nAt the end of this course\, participants should be able to:\n\nExplain the different personality tests used to understand behavior\nCreate and explain personal mission and vision statements\nEnumerate the Values that employers look for in the workforce\nExplain the ways how to improve and manage performance\nDemonstrate how S.M.A.R.T. goal-setting is done\n\nCourse Outline\n\nWelcome and Introduction\n\nObjectives and Overview\nReminders and House Rules\n\n\nKnow Others\, Know Yourself (Awareness)\n\nPersonality Styles\n\nThe 4 Temperaments Theory\nD.I.S.C. Personality Traits\nMyers–Briggs Type Indicator\n\n\n\n\nMission-Vision-Values Statements\nAttitude and Work Environment\n\nLet’s S.W.O.T. It Out\nYour Own S.W.O.T. Analysis\n\n\nCompatibility: Is It A Match?\n\nMaslow’s Hierarchy of Needs\nHerzberg’s Factors on Dissatisfiers & Motivation\n\n\nValues and Priorities\n\nTop Values That Employers Look For Managing Performance\n\nTime Management & Prioritization\nProactivity & Results Orientation\nContinuous Improvement & Innovation\nCustomer Service Mindset & Empathy\n\n\nMaking it S.M.A.R.T. (Goal-Setting)\n\n\nYou and Resiliency\n\nBeing Resilient\nTips for Bouncing Back: Stress Management\n\n\nSUMMARY and WRAP-UP\n\nRecap and Key Take-Aways\n\n\n\nCourse Duration\n\n1 day – face to face\n\nDelivery Methodologies\n\nLecture and Discussion\nActivity\n\nThis course is recommended for\n\nFrontliners\, Staff\, Supervisors\, Managers\, and Executives who would like to know how to improve their individual productivity and increase their positive contributions within the organization\, while striking a harmonious balance with their personal goals and values.\n\n\n\n\n\n\n\nCourse Name\nWork Attitude and Values Enhancement (W.A.V.E.)\n\n\nTraining Dates\nMay 21\, 2026\n\n\nTraining Time\n9:00AM – 5:00PM\n\n\nTraining Venue\nMarco Polo Ortigas Manila\n\n\nCourse Fee\n\n\n\n\nStandard Rate\nPhp 15\,000\n\n\nEarly Bird Rate (Until May 7\, 2026)\nPhp 13\,500\n\n\nGroup of 4 Rate (Contact Us to Register)\nPhp 12\,750\n\n\n\n\n\n\nInclusive Of\n\n\n\n\nCourse Materials and Handouts\nCourse Certificates\nBuffet Lunch and AM/PM Snacks
URL:https://crossworks.ph/event/work-attitude-and-values-enhancement-w-a-v-e-3/
LOCATION:Marco Polo Ortigas Manila\, Meralco Avenue\, Sapphire Rd\, Ortigas Center\,\, Pasig\, Metro Manila\, 1600\, Philippines
CATEGORIES:Face-to-Face
ATTACH;FMTTYPE=image/png:https://crossworks.ph/wp-content/uploads/2023/04/CourseImage-EB-WAVE.png
ORGANIZER;CN="Crossworks Training and Consulting Corp":MAILTO:info@crossworks.ph
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Asia/Manila:20260518T090000
DTEND;TZID=Asia/Manila:20260520T180000
DTSTAMP:20260419T111459
CREATED:20251021T115418Z
LAST-MODIFIED:20260105T054729Z
UID:10000310-1779094800-1779300000@crossworks.ph
SUMMARY:Certified Associate in Project Management (CAPM) Review Course
DESCRIPTION:Certified Associate in Project Management (CAPM) Review Course\n\n\nPrepare to jumpstart your project management career with the PMI Certified Associate in Project Management (CAPM)® Certification Course. This comprehensive program equips aspiring project professionals with a solid foundation in project management principles\, practices\, and terminology as outlined in the PMBOK® Guide. Whether you’re new to project management or seeking formal recognition of your skills\, this course provides the essential knowledge and exam strategies needed to confidently pass the CAPM® exam. Through interactive learning\, real-world examples\, and practice questions\, participants will gain the tools to effectively contribute to project teams and advance their professional journey in project management. \nAt the end of this course\, participants should be able to\n\nDiscuss the fundamentals of project management\, including the different roles within the project environment.\nSelect the appropriate development approach and life cycle to use for specific projects\nDescribe the importance of Business Analysis in projects\nDiscuss the various activities and artifacts in starting a project\nPlan projects using a plan-based methodology\nPlan projects using an adaptive approach\nManage Project work and delivery\nBe ready to take the CAPM Exam\n\nCourse Outline\n\n\nDay 1\n\nCourse Overview\n\nProjects\nThe CAPM® Professional\nThe Project Management Institute\nAbout this Course\n\n\nProject Management Fundamentals\n\nWhat is a Project\nProject Management Challenges\nProject or Operational Work?\nPrograms and Portfolios\nThe Project Environment\n\n\nOrganizing for Project Performance\n\nStakeholder\nProject Sponsor Role\nProject Manager Role\nProject Team\n\n\nDevelopment Approach and Life Cycle\n\nFundamentals of Project Life Cycle\nTailoring the Project Life Cycle and Development Approach\nProject Activities\, Deliverables\, and Milestones\n\n\nBusiness Analysis Frameworks\n\nThe importance of Business Analysis\nThe Business Analyst Role\nRequirements as Focus of Business Analysis\nStakeholders of the Business Analyst\nInfluence of Project Approaches of Business Analysis\n\n\nStarting a Project\n\nUnderstanding the Business Case\nCreating the Project Charter\nEstablishing Communications\nSelecting and Tailoring the Project Approach\n\n\n\nDay 2\n\nPredictive\, Plan-Based Methodology\n\nTailoring a Project Life Cycle\nDeveloping a Project Management Plan – Scope and Schedule (includes Resources and Costs)\nDeveloping a Project Management Plan – Quality\nDeveloping a Project Management Plan – Uncertainty and Risks\nProject Integration\n\n\nAdaptive Approaches\n\nFoundation and Considerations for Adaptive Approaches\nTypical Steps in Adaptive Projects\nPlan Releases and Iterations\nAdaptive Approaches and Frameworks\n\n\n\nDay 3\n\nProject Work and Delivery\n\nEngaging Stakeholders\nMonitoring and Controlling Processes\nDetecting and Solving Problems\nMeasuring Performance\nApply Project Controls and Forecasting\nValidating Requirements through Project Delivery\nClosing and Transitioning\n\n\nConclusion\n\n\n\nCourse Duration\n\n3 days – face to face\n\nDelivery Methodologies\n\nLecture\nPlenary Discussions\n\nThis course is recommended for\n\nNew project managers and those who have not had formal training in project management\nProject Managers who want to acquire PMI Certification but have not yet garnered the necessary experience hours\nProfessionals who want to transition to project management\n\nCrossworks Training and Consulting Corporation is an Authorized Training Partner of the Project Management Institute. You are guaranteed of quality training materials and exclusive content directly from PMI\, the de facto organization for project management globally. Our project manager trainers are all top caliber and have handled extensive projects in various industries. \n\n\n\n\n\nCourse Name\nCertified Associate in Project Management (CAPM) Review Course\n\n\nTraining Dates\nMay 18-20\, 2026\n\n\nTraining Time\n9:00AM – 6:00PM\n\n\nTraining Venue\nMarco Polo Ortigas Manila\n\n\nCourse Fee\n\n\n\n\nStandard Rate\nPhp 35\,000\n\n\nEarly Bird Rate (Until May 4\, 2026)\nPhp 33\,250\n\n\nGroup of 4 Rate (Contact Us to Register)\nPhp 31\,500\n\n\nOptional Add-On CAPM Exam Fee Bundle\n+ Php 32\,000\n\n\n\n\n\n\nInclusive Of\n\n\n\n\nOfficial PMI CAPM Review Course Materials\nCrossworks Proprietary Supplemental Handouts\nCourse Certificates\nBuffet Lunch and AM/PM Snacks (Buffet Lunch is subject to hotel availability; otherwise\, plated lunch)\nOptional Add-On (CAPM Exam Fee* + 1 Year PMI Membership* + Crosswork’s 2 month Study Plan and Videos)\n\n\n\n*Must be activated immediately after the training date.\n\n\n\n 
URL:https://crossworks.ph/event/certified-associate-in-project-management-capm-review-course-2/
LOCATION:Marco Polo Ortigas Manila\, Meralco Avenue\, Sapphire Rd\, Ortigas Center\,\, Pasig\, Metro Manila\, 1600\, Philippines
CATEGORIES:Face-to-Face
ATTACH;FMTTYPE=image/png:https://crossworks.ph/wp-content/uploads/2025/06/CourseImage-EB-CAPM.png
ORGANIZER;CN="Crossworks Training and Consulting Corp":MAILTO:info@crossworks.ph
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Asia/Manila:20260513T090000
DTEND;TZID=Asia/Manila:20260515T120000
DTSTAMP:20260419T111459
CREATED:20251020T072505Z
LAST-MODIFIED:20251020T072541Z
UID:10000297-1778662800-1778846400@crossworks.ph
SUMMARY:ISO 31000 Certified Risk Manager
DESCRIPTION:ISO 31000 Certified Risk Manager\n\n\n  \n \nISO 31000 Certified Risk Manager This training course is an amalgamation of theory (including here the standard ISO 31000 itself\, best practices\, and other risk management frameworks) and practice (through quizzes\, exercises\, case studies\, and the like). Upon completion of the training course\, you can sit for the exam and apply to obtain the “PECB Certified ISO 31000 Risk Manager” credential. The credential demonstrates your knowledge and ability to apply the risk management process in an organization based on the guidelines of ISO 31000 and best practices. \nRisks come from multiple sources and can appear in many shapes and sizes. Almost every strategic decision within an organization is accompanied by certain risks that the organization must acknowledge and deal with. Since without taking risks\, there is virtually no growth\, risk management should be an integral part of the processes in every organization. The ISO 31000 Risk Manager training course helps participants acquire the knowledge necessary and ability to integrate the risk management guidelines of ISO 31000 in an organization. It provides information with regard to the risk management principles and their application\, as well as the core elements of the risk management framework and steps for a risk management process. In addition\, it provides the basic approaches\, methods\, and practices for assessing risk in a wide range of situations. \nAt the end of this course\, the participants should be able to:\n\nDemonstrate understanding of risk management principles\, as formulated in ISO 31000\nEstablish\, maintain\, and continually improve a risk management framework\, in accordance with ISO 31000 guidelines\nApply the risk management process\, in accordance with ISO 31000 guidelines\n\nCourse Outline\n\nDay 1 – Introduction to risk management and establishing the risk management framework\n\nCourse objectives and structure\nStandards and regulatory frameworks\nIntroduction to ISO 31000 concepts and principles\nISO 31000 principles\, framework\, and process\nEstablishing the framework and defining the governance\n\n\nDay 2 – Initiation of the Risk management and risk assessment based on ISO 31000\n\nScope\, context and risk criteria\nRisk identification\nRisk analysis\nRisk evaluation\n\n\nDay 3 – Risk treatment\, recording and reporting\, monitoring and review and communication and consultation according to ISO 31000\n\nRisk treatment\nRecording and reporting\nMonitoring and review\nCommunication and consultation\nClosing of the training course\n\n\n\nCertification Exam\n\nOnline examination to be taken anytime after the course\n\nCourse Duration\n\n3 half days – online (with offline activities)\n\nDelivery Methodologies\n\nThe training course is based on theory and best practices used in risk management.\nOnline lecture sessions are illustrated with practical examples.\nThe participants are encouraged to communicate and engage in discussions and exercises.\nThe exercises are similar in structure with the certification exam questions.\n\nThis course is recommended for\n\nManagers or consultants responsible for the effective management of risk in an organization\nIndividuals seeking to gain knowledge about the risk management principles\, framework and process\nIndividuals responsible for the creation and creation and protection of value in their organizations\nIndividuals interested in pursuing a career in risk management\n\n\nCrossworks Training and Consulting Corporation is a partner of the Professional Evaluation and Certification Board based in Canada. We conduct official trainings and proctor certification exams that are recognized and well regarded by industries globally.\n \n\n\n\n\n\nCourse Name\nISO 31000 Certified Risk Manager\n\n\nTraining Dates\nMay 13-15\, 2026\n\n\nTraining Time\n9:00AM – 12:00NN\n\n\nTraining Venue\nOnline via Zoom (link to be provided after registration)\n\n\nCourse Fee\n\n\n\n\nStandard Rate\nPhp 42\,000\n\n\nEarly Bird Rate (Until April 29\, 2026)\nPhp 39\,900\n\n\nGroup of 4 Rate (Contact Us to Register)\nPhp 37\,800\n\n\n\n\n\n\nInclusive Of\n\n\n\n\nSoft copy of Course Materials and Handouts\nSoft copy of Course Certificates\nCertification Exam Voucher
URL:https://crossworks.ph/event/iso-31000-certified-risk-manager-2/
LOCATION:Online
CATEGORIES:Online
ATTACH;FMTTYPE=image/webp:https://crossworks.ph/wp-content/uploads/2023/06/CourseImage-OC-CRM.webp
ORGANIZER;CN="Crossworks Training and Consulting Corp":MAILTO:info@crossworks.ph
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Asia/Manila:20260507T090000
DTEND;TZID=Asia/Manila:20260508T120000
DTSTAMP:20260419T111459
CREATED:20251023T230518Z
LAST-MODIFIED:20251023T230518Z
UID:10000338-1778144400-1778241600@crossworks.ph
SUMMARY:Implementing Artificial Intelligence Management Systems based on ISO 42001
DESCRIPTION:Implementing Artificial Intelligence Management Systems based on ISO 42001\n\n\nThis practical course provides participants with the knowledge and skills necessary to implement an Artificial Intelligence Management System (AIMS) based on the ISO 42001 standard. Through interactive sessions\, discussions\, and practical exercises\, participants will learn how to establish\, implement\, maintain\, and continually improve an AIMS within their organization. This course is designed for individuals who will be directly involved in the implementation and management of AI systems according to ISO 42001. \nUpon completion of this course\, participants will be able to:\n\nUnderstand the detailed requirements of ISO 42001.\nPlan and scope the implementation of an AIMS within their organization.\nEstablish the context of the organization in relation to AI and identify relevant stakeholders.\nDefine AI policies\, objectives\, and processes aligned with ISO 42001.\nConduct AI risk assessments and implement appropriate risk treatment measures.\nDevelop necessary documentation for the AIMS.\nImplement controls related to data management\, AI development lifecycle\, and validation.\nEstablish processes for monitoring\, measurement\, analysis\, and evaluation of the AIMS.\nImplement processes for addressing nonconformities and achieving continual improvement.\nUnderstand the requirements for internal audits of the AIMS.\n\nCourse Outline:\nDay 1 : \nModule 1: Detailed Review of ISO 42001 Requirements \n\nIn-depth analysis of each clause of the ISO 42001 standard:\nClauses 4: Context of the Organization (Understanding the AI landscape\, stakeholder needs)\nClause 5: Leadership (Commitment\, AI Policy\, Roles\, Responsibilities\, and Authorities)\nClause 6: Planning (Addressing Risks and Opportunities related to AI\, AI Objectives and Planning to Achieve Them)\n\nModule 2: Establishing the AIMS Framework \n\nDefining the Scope of the AIMS\nDeveloping the AI Policy and Objectives\nEstablishing Organizational Roles and Responsibilities for the AIMS\nPlanning the AIMS Implementation Project\nDocument Control and Management\n\nModule 3: Risk Assessment and Treatment for AI \n\nIdentifying AI-related Risks and Opportunities\nMethodologies for Assessing AI Risks (Bias\, Security\, Privacy\, Ethical Concerns\, etc.)\nPlanning Risk Treatment Actions\nIntegrating Risk Management into the AIMS\n\nDay 2: \nModule 4: Implementing AIMS Controls \n\nClause 7: Support (Resources\, Competence\, Awareness\, Communication\, Documented Information specific to AI)\nClause 8: Operation:\n\n\nOperational Planning and Control for AI Development Lifecycle\nData Management and Governance in AI\nRequirements for Validation and Verification of AI Systems\nHuman Oversight and Decision-Making in AI\nManagement of Changes to AI Systems\n\nModule 5: Performance Evaluation and Improvement \n\nClause 9: Performance Evaluation:\n\n\nMonitoring\, Measurement\, Analysis\, and Evaluation of the AIMS and AI performance\nInternal Auditing of the AIMS (Introduction and Planning)\nManagement Review\nClause 10: Improvement:\n\n\nAddressing Nonconformities and Taking Corrective Actions\nContinual Improvement of the AIMS\n\nModule 6: Preparing for Certification \n\nUnderstanding the ISO 42001 Certification Process\nKey Considerations for a Successful Certification Audit\nResources and Next Steps for Maintaining the AIMS\n\nCourse Duration\n\n2 half-days – Online Classroom\n\nTarget Audience:\n\nAI Project Managers and Team Members\nIT Professionals and Data Scientists involved in AI development and deployment\nRisk and Compliance Managers\nQuality Management Professionals\nIndividuals responsible for establishing and maintaining an AIMS\nConsultants advising organizations on ISO 42001 implementation\n\n\n\n\n\n\n\nCourse Name\nImplementing Artificial Intelligence Management Systems based on ISO 42001\n\n\nTraining Dates\nMay 7-8\, 2026\n\n\nTraining Time\n9:00AM – 12:00NN\n\n\nTraining Venue\nOnline via Zoom (link to be provided after registration)\n\n\nCourse Fee\n\n\n\n\nStandard Rate\nPhp 15\,000\n\n\nEarly Bird Rate (Until April 23\, 2026)\nPhp 13\,500\n\n\nGroup of 4 Rate (Contact Us to Register)\nPhp 12\,750\n\n\n\n\n\n\nInclusive Of\n\n\n\n\nSoft copy of Course Materials and Handouts\nSoft copy of Course Certificates
URL:https://crossworks.ph/event/implementing-artificial-intelligence-management-systems-based-on-iso-42001-2/
LOCATION:Online
CATEGORIES:Online
ATTACH;FMTTYPE=image/png:https://crossworks.ph/wp-content/uploads/2025/10/CourseImage-OC-IMPAI.png
ORGANIZER;CN="Crossworks Training and Consulting Corp":MAILTO:info@crossworks.ph
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Asia/Manila:20260506T090000
DTEND;TZID=Asia/Manila:20260506T170000
DTSTAMP:20260419T111459
CREATED:20251021T124719Z
LAST-MODIFIED:20260105T070314Z
UID:10000314-1778058000-1778086800@crossworks.ph
SUMMARY:Supervisory Upskilling Program (S.U.P.E.R.)
DESCRIPTION:Supervisory Upskilling Program (S.U.P.E.R.)\n\n\nEffective supervision is critical for organizational success in today’s rapidly evolving corporate landscape. Supervisors play a pivotal role in bridging the gap between management and employees\, ensuring smooth operations\, and fostering a productive work environment. The Supervisory Upskilling Program for Excellent Results (S.U.P.E.R.) Training Program is designed to equip new and experienced supervisors with the essential skills and knowledge required to lead and supervise teams effectively. This comprehensive program focuses on building a solid foundation in supervisory roles\, enhancing communication and interpersonal skills\, and mastering team management techniques. \nThe training explores the fundamental responsibilities of supervisors\, emphasizing the transition from peer to leader\, and highlighting the importance of credibility and trust. Participants will learn various leadership styles and core supervisory skills such as critical thinking\, problem-solving\, and emotional intelligence. Effective communication techniques\, conflict resolution strategies\, and methods for providing constructive feedback and coaching are also covered to ensure supervisors can navigate the complexities of interpersonal relationships within their teams. \nFurthermore\, the program delves into topics such as performance management\, as well as time and stress management. Participants will gain insights into setting clear goals\, monitoring performance\, and addressing performance issues constructively. The course also emphasizes the importance of work-life balance and provides practical strategies for managing stress. Participants will leave the program with a well-rounded understanding of effective supervision in the modern corporate setting. \nAt the end of this course\, participants should be able to:\n\nExplain what Common Challenges that Supervisors face\nDescribe the Core Supervisory Skills needed by Supervisors\nEnumerate and identify the proper steps in effective Feedback and Coaching\nExplain the different ways how to correctly Motivate and Engage teams\nDemonstrate how to properly create SMART Goals\nDemonstrate how to use a Time Management Tool covered in class\nDemonstrate a Stress Management Technique in class\n\nCourse Outline\n\nWelcome and Introduction\n\nObjectives and Overview\nReminders and House Rules\n\n\nIntroduction to Supervisory Skills\n\nRole of a Supervisor\n\nTransition from Peer to Supervisor\nCommon Challenges\n\n\n Leadership Styles\nCore Supervisory Skills\n\nProblem Solving and Decision Making\nEmotional Intelligence and Critical Thinking\n\n\n\n\nCommunication Skills\n\nEffective Communication Techniques\n\nVerbal and Non-verbal Communication\n Active Listening\n\n\nFeedback and Coaching\n Conflict Resolution\n\n\nTeam Management\n\nBuilding and Leading Teams\n\nTeam Formation and Development\nFostering Collaboration and Inclusivity\n\n\nMotivating and Engaging Employees\n\nIntrinsic and Extrinsic Motivators\nRecognition and Reward Systems\n\n\nPerformance Management\n\nSMART Goals and Performance Reviews\n\n\n\n\nTime and Stress Management\n\nEffective Time Management\n\nPrioritization Techniques and Avoiding Procrastination\nTime Management Tools and Technologies\n\n\nStress Management Techniques\n\nMindfulness and Relaxation Practices\nBuilding Resilience and Coping Mechanisms\nMaintaining Work-Life Balance\n\n\n\n\nSummary and Wrap-up\n\nRecap and Questions\nKey Take-Aways and Action Plan\n\n\n\nDelivery Methodologies\n\nPlenary Discussions\nLecture / Slide Presentation\nGroup or Pair Activities\nIndividual Work\nActivity Debriefs\nPeer Feedback\nIcebreakers / Energizers / Games\n\nCourse Duration\n\n1 day – face to face\n\nThis course is recommended for:\n\nNew Supervisors & First-Time Managers (individuals recently promoted to supervisory roles who need foundational skills and knowledge to manage teams effectively)\nSeasoned Supervisors (looking to refresh and update their skills)\nTeam Leaders\nHR Professionals\nHigh-potential employees\nEntrepreneurs\nSmall Business Owners\nCorporate Training Specialists\n\n\n\n\n\n\n\nCourse Name\nSupervisory Upskilling Program (S.U.P.E.R.)\n\n\nTraining Dates\nMay 6\, 2026\n\n\nTraining Time\n9:00AM – 5:00PM\n\n\nTraining Venue\nMarco Polo Ortigas Manila\n\n\nCourse Fee\n\n\n\n\nStandard Rate\nPhp 15\,000\n\n\nEarly Bird Rate (Until April 22\, 2026)\nPhp 13\,500\n\n\nGroup of 4 Rate (Contact Us to Register)\nPhp 12\,750\n\n\n\n\n\n\nInclusive Of\n\n\n\n\nCourse Materials and Handouts\nCourse Certificates\nBuffet Lunch (if available\, otherwise plated) and AM/PM Snacks
URL:https://crossworks.ph/event/supervisory-upskilling-program-s-u-p-e-r-2/
LOCATION:Marco Polo Ortigas Manila\, Meralco Avenue\, Sapphire Rd\, Ortigas Center\,\, Pasig\, Metro Manila\, 1600\, Philippines
CATEGORIES:Face-to-Face
ATTACH;FMTTYPE=image/webp:https://crossworks.ph/wp-content/uploads/2024/05/CourseImage-EB-SUPER.webp
ORGANIZER;CN="Crossworks Training and Consulting Corp":MAILTO:info@crossworks.ph
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Asia/Manila:20260430T090000
DTEND;TZID=Asia/Manila:20260430T170000
DTSTAMP:20260419T111459
CREATED:20251021T133457Z
LAST-MODIFIED:20260105T072752Z
UID:10000322-1777539600-1777568400@crossworks.ph
SUMMARY:Managing Stakeholders Effectively
DESCRIPTION:Managing Stakeholders Effectively\n\n\nThe success of any project or endeavor is highly dependent on how good we manage those that are impacted by our actions. Managing Stakeholders Effectively is a one day intensive course aimed to provide the participant with the skills and competencies needed to become effective at managing stakeholders. This course includes both the soft skills as well as industry accepted tools and techniques to manage stakeholders effectively. \nAt the end of this course\, participants should be able to:\n\nDescribe what is a stakeholder and stakeholder management\nPerform stakeholder identification and analysis\nDescribe the importance of expectation setting\, effective communications\, negotiation\, diplomacy\, power\, and the value of integrity in managing stakeholders\nApply the skills in managing stakeholders effectively to the workplace\n\nCourse Outline\n\nIntroduction\n\nWhat is a stakeholder?\nWhat is stakeholder management?\nIdentifying and Assessing stakeholders\n\nWhere to look for stakeholders?\nAssessing the different stakeholder types\n\nSupporter\nNeutral\nUnaware\nResistor\n\n\n\n\n\n\nActivity – Identifying Stakeholder Types\nStakeholder Attributes\n\nPower\nInterest\nImpact\nInfluence\nUrgency\nLegitimacy\n\n\nThe Power-Interest Grid\nActivity – Power – Interest Grid\nThe Salience Model\nThe Stakeholder Register\nOnline Activity – Kahoot!\nActivity – Creating a Stakeholder Register\nManaging Stakeholders\n\nThe Issue Log\nActivity – The Issue Log\nExpectation Setting\n\n\nEffective Communications\n\nWhat is communication?\nThe three C’s of communication\nActive Listening\nCultural Awareness\nManaging Meetings\n\n\nActivity – Written Communications\nActivity – Oral Communications\nNegotiation\nActivity – Negotiation Role Play\nForms of Power\nDiplomacy\nThe value of Integrity\nOnline Activity – Kahoot!\nActivity – Role Playing\nSummary and Wrap Up\n\nCourse Duration\n\n1 day – face to face\n\nDelivery Methodologies\n\nLectures\nPlenary Discussion\nTeam-Based Activities\n\nThis course is recommended for\n\nProject Managers and Project Leaders\nCommunity Relations Officers\nPublic Relations Officers\nEmployee Communications Officers\nAnyone who deals with multiple stakeholders either internally or externally\n\n\n\n\n\n\n\nCourse Name\nManaging Stakeholders Effectively\n\n\nTraining Dates\nApril 30\, 2026\n\n\nTraining Time\n9:00AM – 5:00PM\n\n\nTraining Venue\nMarco Polo Ortigas Manila\n\n\nCourse Fee\n\n\n\n\nStandard Rate\nPhp 15\,000\n\n\nEarly Bird Rate (Until April 16\, 2026)\nPhp 13\,500\n\n\nGroup of 4 Rate (Contact Us to Register)\nPhp 12\,750\n\n\n\n\n\n\nInclusive Of\n\n\n\n\nCourse Materials and Handouts\nCourse Certificates\nBuffet Lunch and AM/PM Snacks
URL:https://crossworks.ph/event/managing-stakeholders-effectively-2/
LOCATION:Marco Polo Ortigas Manila\, Meralco Avenue\, Sapphire Rd\, Ortigas Center\,\, Pasig\, Metro Manila\, 1600\, Philippines
CATEGORIES:Face-to-Face
ATTACH;FMTTYPE=image/png:https://crossworks.ph/wp-content/uploads/2023/04/CourseImage-EB-MSE.png
ORGANIZER;CN="Crossworks Training and Consulting Corp":MAILTO:info@crossworks.ph
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Asia/Manila:20260420T090000
DTEND;TZID=Asia/Manila:20260422T120000
DTSTAMP:20260419T111459
CREATED:20251023T150236Z
LAST-MODIFIED:20251023T151120Z
UID:10000330-1776675600-1776859200@crossworks.ph
SUMMARY:PECB ISO/IEC 42001 Lead Implementer
DESCRIPTION:PECB ISO/IEC 42001 Lead Implementer\n\n\n \n  \nArtificial intelligence (AI) is becoming a driving force in today’s technology landscape. Its application has spanned across numerous sectors. Its rapid expansion brought unique challenges and considerations that demand specific expertise to ensure its effective implementation and responsible management. The PECB ISO/IEC 42001 Lead Implementer training course is your gateway to mastering the practical implementation and responsible management of AI management system. \nThe PECB ISO/IEC 42001 Lead Implementer training course is designed to prepare you to implement AI management system in accordance with ISO/IEC 42001. It provides you with the necessary competencies to effectively translate AI strategies into actionable solutions. It aims to provide a comprehensive understanding of AI implementation best practices and a framework for its successful integration within organizations\, equipping you with the hands-on expertise to drive AIMS implementation projects. \nAfter successfully completing the course and passing the exam\, you can apply for the “PECB Certified ISO/IEC 42001 Lead Implementer” credential that demonstrates your ability to effectively implement AI strategies. \nAt the end of this course\, participants should be able to:\n\nExplain the fundamental concepts and principles of an AIMS based on ISO/IEC 42001\nInterpret the ISO/IEC 42001 requirements for an AIMS from the perspective of an implementer\nInitiate and plan the implementation of an AIMS based on ISO/IEC 42001 by utilizing PECB’s IMS2 Methodology and other best practices\nSupport an organization in operating\, maintaining\, and continually improving an AIMS based on ISO/IEC 42001\nPrepare an organization to undergo a third party certification audit\n\nCourse Outline\nDay 1: Introduction to ISO/IEC 42001 and the initiation of an AIMS implementation \nDay 2: Planning the implementation of an AIMS \nDay 3: Implementation of an AIMS \nDay 4: AIMS monitoring\, continual improvement\, and preparation for the certification audit \nDay 5: Certification exam \nCourse Duration\n5 half-days (with offline work) – Online Classroom \nTarget Audience\n\nProfessionals responsible for overseeing and managing AI projects\nConsultants advising on AI implementation strategies\nExpert advisors and specialists aiming to master the practical implementation of AIMS in accordance with ISO/IEC 42001\nIndividuals tasked with ensuring that AI projects adhere to AI requirements within an organization\nMembers of AIMS implementation teams involved in the implementation of AI systems\nExecutives and managers seeking to make informed decisions regarding AI implementation and its alignment with ISO/IEC 42001\n\n\nCrossworks Training and Consulting Corporation is a partner of the Professional Evaluation and Certification Board based in Canada. We conduct official trainings and proctor certification exams that are recognized and well regarded by industries globally.\n \n\n\n\n\n\nCourse Name\nPECB ISO/IEC 42001 Lead Implementer\n\n\nTraining Dates\nApril 20-24\, 2026\n\n\nTraining Time\n9:00AM – 12:00NN\n\n\nTraining Venue\nOnline via Zoom (link to be provided after registration)\n\n\nCourse Fee\n\n\n\n\nStandard Rate\nPhp 50\,000\n\n\nEarly Bird Rate (Until April 6\, 2026)\nPhp 47\,500\n\n\nGroup of 4 Rate (Contact Us to Register)\nPhp 45\,000\n\n\n\n\n\n\nInclusive Of\n\n\n\n\nSoft copy of Course Materials and Handouts\nSoft copy of Course Certificates\nCertification Exam Voucher
URL:https://crossworks.ph/event/pecb-iso-iec-42001-lead-implementer-2/
LOCATION:Online
CATEGORIES:Online
ATTACH;FMTTYPE=image/png:https://crossworks.ph/wp-content/uploads/2025/10/CourseImage-OC-AILI.png
ORGANIZER;CN="Crossworks Training and Consulting Corp":MAILTO:info@crossworks.ph
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Asia/Manila:20260417T090000
DTEND;TZID=Asia/Manila:20260417T120000
DTSTAMP:20260419T111459
CREATED:20251023T162313Z
LAST-MODIFIED:20251023T162313Z
UID:10000334-1776416400-1776427200@crossworks.ph
SUMMARY:AI 101: Fundamentals of Artificial Intelligence Management Systems based on ISO 42001
DESCRIPTION:AI 101: Fundamentals of Artificial Intelligence Management Systems based on ISO 42001\n\n\nThis introductory course provides a foundational understanding of Artificial Intelligence (AI) and the principles of an Artificial Intelligence Management System (AIMS) based on the ISO 42001 standard. It explores the key concepts\, benefits\, and challenges of AI\, and how ISO 42001 provides a framework for organizations to responsibly and effectively manage their AI systems. This course is ideal for individuals seeking a general overview of AI governance and the role of ISO 42001. \nUpon completion of this course\, participants will be able to:\n\nDefine Artificial Intelligence (AI) and related key concepts.\nUnderstand the benefits and potential risks associated with AI systems.\nExplain the purpose and structure of ISO 42001: Artificial Intelligence Management System.\nIdentify the key principles and requirements of ISO 42001.\nRecognize the importance of ethical considerations and responsible AI development and deployment.\nUnderstand how an AIMS based on ISO 42001 can benefit an organization.\nDescribe the relationship between ISO 42001 and other relevant standards and regulations.\n\nCourse Outline:\nModule 1: Introduction to Artificial Intelligence \n\nWhat is Artificial Intelligence? Defining AI\, Machine Learning\, Deep Learning\, and other related terms\nBrief History and Evolution of AI\nThe Potential Benefits and Opportunities of AI\nThe Potential Risks and Challenges of AI (Bias\, Transparency\, Accountability\, etc.)\n\nModule 2: The Need for AI Governance and ISO 42001 \n\nThe Importance of Managing AI Effectively and Ethically\nChallenges in Governing AI Systems\nIntroduction to Management Systems and their Benefits\nOverview of ISO 42001: Purpose\, Scope\, and Structure\nThe Principles of an Artificial Intelligence Management System\nBenefits of Implementing an AIMS based on ISO 42001\nInteractive Exercise: Identifying AI risks and benefits in a given scenario\n\nModule 3: Key Concepts and Requirements of ISO 42001 \n\nUnderstanding the Context of the Organization in relation to AI\nLeadership and Commitment in AI Governance\nPlanning for the AIMS: Objectives\, Risk Assessment\, and Treatment\nSupport: Resources\, Competence\, Awareness\, Communication\, and Documented Information\nOperation: AI Development Lifecycle\, Data Management\, Validation and Verification\nPerformance Evaluation: Monitoring\, Measurement\, Analysis\, and Evaluation\nImprovement: Nonconformity and Corrective Action\, Continual Improvement\n\nModule 4: Responsible AI and the Way Forward \n\nEthical Considerations in AI Development and Deployment\nAddressing Bias\, Fairness\, and Transparency in AI\nAccountability and Responsibility in AI Systems\nThe Role of ISO 42001 in Promoting Responsible AI\nNext Steps for Learning More about ISO 42001\nFinal Q&A and Course Wrap-up\n\nCourse Duration\n\n4 – hours – Virtual Classroom\n\nTarget Audience:\n\nIndividuals with no prior in-depth knowledge of AI or management systems\nManagers and professionals interested in understanding the basics of AI governance and ethical considerations\nEmployees who will interact with or be affected by AI systems within their organization\nIndividuals considering further training in ISO 42001 implementation or auditing\n\n\n\n\n\n\n\nCourse Name\nAI 101: Fundamentals of Artificial Intelligence Management Systems based on ISO 42001\n\n\nTraining Dates\nApril 17\, 2026\n\n\nTraining Time\n9:00AM – 12:00NN\n\n\nTraining Venue\nOnline via Zoom (link to be provided after registration)\n\n\nCourse Fee\n\n\n\n\nStandard Rate\nPhp 10\,000\n\n\nEarly Bird Rate (Until April 3\, 2026)\nPhp 9\,000\n\n\nGroup of 4 Rate (Contact Us to Register)\nPhp 8\,500\n\n\n\n\n\n\nInclusive Of\n\n\n\n\nSoft copy of Course Materials and Handouts\nSoft copy of Course Certificates
URL:https://crossworks.ph/event/ai-101-fundamentals-of-artificial-intelligence-management-systems-based-on-iso-42001/
LOCATION:Online
CATEGORIES:Online
ATTACH;FMTTYPE=image/png:https://crossworks.ph/wp-content/uploads/2025/10/CourseImage-OC-AI101.png
ORGANIZER;CN="Crossworks Training and Consulting Corp":MAILTO:info@crossworks.ph
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Asia/Manila:20260415T090000
DTEND;TZID=Asia/Manila:20260415T170000
DTSTAMP:20260419T111459
CREATED:20251024T102652Z
LAST-MODIFIED:20260105T074713Z
UID:10000357-1776243600-1776272400@crossworks.ph
SUMMARY:REBOUND: Service Recovery & Complaint Management Excellence
DESCRIPTION:REBOUND\n\n\nService Recovery & Complaint Management Excellence\nCustomers remember how you made things right more than the mistake itself. In today’s competitive market\, service failures happen — but a company’s ability to recover with empathy and speed sets it apart. Effective complaint handling turns frustration into loyalty\, reduces churn\, and protects brand reputation. \nThe REBOUND program equips participants to handle complaints with calm confidence\, apply a structured recovery process\, and rebuild trust through empathy and action. \nAt the end of this course\, participants should be able to:\n\nUnderstand the emotional journey of dissatisfied customers and the Service Recovery Paradox.\nApply a structured 4-step complaint handling process (Acknowledge → Clarify → Resolve → Follow-up).\nDemonstrate empathy\, active listening\, and positive language to calm and reassure upset customers.\nTake ownership and follow through to restore confidence and prevent repeat issues.\n\nCourse Outline\n\nWelcome and Introduction\nObjectives and Overview\nReminders and House Rules\nCustomer Mindset & Emotions – The Complaint Journey\, Service Recovery Paradox\nCommunication Skills for Recovery – Active Listening & Empathy\, Positive Language\, De-escalation\nStructured Service Recovery – 4-Step Recovery Model\, Scripting Practice\nTurning Complaints Into Retention Opportunities\nService Standards & Personal Commitment – Defining What Good Looks Like\, Personal Service Pledge\nSummary and Wrap-Up – Recap\, Key Takeaways\, Action Plan\n\nCourse Duration\n\n1 day – face-to-face\n\nDelivery Methodologies\n\nPlenary Discussions\nLecture / Slide Presentation\nGroup or Pair Activities\nIndividual Reflection\nRole-Play Simulations & Debriefs\nPeer Feedback\nIcebreakers / Energizers / Games\n\nThis course is recommended for:\nFrontliners\, Staff\, Supervisors\, Managers\, and anyone who handles customer complaints face-to-face\, online\, or via phone and wants to strengthen service recovery skills. \n\n\n\n\n\n\nCourse Name\nREBOUND: Service Recovery & Complaint Management Excellence\n\n\nTraining Dates\nApril 15\, 2026\n\n\nTraining Time\n9:00AM – 5:00PM\n\n\nTraining Venue\nMarco Polo Ortigas Manila\n\n\nCourse Fee\n\n\n\n\nStandard Rate\nPhp 15\,000\n\n\nEarly Bird Rate (Until April 1\, 2026)\nPhp 13\,500\n\n\nGroup of 4 Rate (Contact Us to Register)\nPhp 12\,750\n\n\n\n\n\n\nInclusive Of\n\n\n\n\nCourse Materials and Handouts\nCourse Certificates\nBuffet Lunch (if available\, otherwise plated) and AM/PM Snacks
URL:https://crossworks.ph/event/rebound-service-recovery-complaint-management-excellence/
LOCATION:Marco Polo Ortigas Manila\, Meralco Avenue\, Sapphire Rd\, Ortigas Center\,\, Pasig\, Metro Manila\, 1600\, Philippines
CATEGORIES:Face-to-Face
ATTACH;FMTTYPE=image/png:https://crossworks.ph/wp-content/uploads/2025/10/CourseImage-EB-REB.png
ORGANIZER;CN="Crossworks Training and Consulting Corp":MAILTO:info@crossworks.ph
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Asia/Manila:20260413T090000
DTEND;TZID=Asia/Manila:20260414T170000
DTSTAMP:20260419T111459
CREATED:20251020T113844Z
LAST-MODIFIED:20260316T095515Z
UID:10000306-1776070800-1776186000@crossworks.ph
SUMMARY:Project Management Essentials
DESCRIPTION:Project Management Essentials\n\n\n \nProjects are how organizations turn ideas into real business results—but without the right approach\, even the best ideas can struggle to succeed. Project Management Essentials is a two-day course that introduces participants to modern project management practices based on the latest standards from the Project Management Institute’s PMBOK Guide 8th Edition. Participants will gain a clear understanding of how projects create value within organizations and learn the essential activities involved in starting\, planning\, supporting\, and closing projects effectively. \nThrough a mix of practical tools\, hands-on activities\, and real-world examples\, participants will learn how to build a strong business case\, engage stakeholders\, plan scope and schedules\, manage risks\, and track project performance using both Predictive and Agile approaches. By the end of the program\, participants will have a practical framework and toolkit they can immediately apply to help their teams deliver projects more effectively and achieve meaningful results. \nAt the end of this course\, participants should be able to\n\nDescribe the standards of project management according to the PMBOK Guide 8th Edition\nDiscuss the essential activities performed when starting a project\nPerform essential planning activities needed to manage a project\nDiscuss the essential activities needed to support team performance\nDiscuss the essential activities needed when closing a project\n\nCourse Outline\n\nThe Standard for Project Management\n\nFoundational Elements of Project Management\n\nCharacteristics of a Project\nProject Governance\nOperations and Project Management\nProjects\, Programs\, Portfolios\, and Operations\n\n\nSystem for Value Delivery\n\nCreating Value\nUnderstanding the Project Environment\nProduct Management Considerations\nFunctions associated with Projects\nProject Management Roles\n\n\nProject Management Principles\nPerformance Domains\nProject Life Cycles\n\nProject Phases\nProject Development Approaches\n\nPredictive\nAdaptive (Agile)\nHybrid\n\n\nConsiderations for choosing the Development Approach\nDelivery Cadence\nProject Management Focus Areas\n\n\nOnline Activity\n\n\nStarting a Project\n\nCreating your Business Case\nIdentify and Engage Stakeholders\nBuild a Shared Understanding\nDetermine Project Approach\nSecure Approval to Proceed\nOnline Activity\n\n\nPlanning a Project\n\nPredictive Projects\n\nCreating the Project Management Plan\nDetermining the Project Scope using a WBS\nActivity – WBS\nDetermining the Schedule using a Schedule Network Diagram\nDetermining resources to be used using a Resource Breakdown Structure\nActivity – Project Schedule\nDetermining the Budget\nActivity – S-Curve\nDetermining Project Risks\nActivity – Risk Register\nPlanning for Quality\, Communications\, Procurement\, and Stakeholder Engagement\n\n\nAdaptive Projects\n\nAdaptive Planning Approach\nTimeboxed or Continuous Flow\nTeam Roles\n\nProduct Owner\nProject Team\nTeam Leader / Agile Coach / Scrum Master\n\n\nDetermining the Product Vision / Product RoadMap\nActivity – Product RoadMap\nDetermining the scope using a Product Backlog\nActivity – Product Backlog\n\n\n\n\nSupporting Team Performance\n\nManaging Project Execution\n\nManaging Team Performance and Motivation\nManaging Knowledge and Communication\nManaging Issues and Impediments\n\n\nMonitoring and Controlling Work Performance\n\nPredictive Projects\n\nPlanned vs Actual\nEarned Value Management\nActivity – Earned Value Management\nProject Change Management\n\n\nAgile Projects\n\nBurn down and burn up charts\nVelocity\nKanban Boards\nContinuous Flow Diagrams (CFD)\n\n\n\n\n\n\nClosing a Project\n\nWhy Projects Close\nTransitions /Handovers\nBenefits Realization\nLessons Learned and Retrospectives\nClosing the Project with a Project Closure Report\n\n\n\nCourse Duration\n\n2 days – face to face\n\nDelivery Methodologies\n\nLecture\nTeam-based activities\nIndividual activities\nOnline Quizzes\nPlenary Discussions\n\nThis course is recommended for\n\nProject Managers and Project Team members with little or no formal PM training\nProject Executives\nProject Stakeholders\nAnyone involved in the development and implementation of projects\nProject Managers who want to know the differences in the PMBOK Guide 8th Edition\n\nCrossworks Training and Consulting Corporation is an Authorized Training Partner of the Project Management Institute. You are guaranteed of quality training materials and exclusive content directly from PMI\, the de facto organization for project management globally. Our project manager trainers are all top caliber and have handled extensive projects in various industries. \n\n\n\n\n\nCourse Name\nProject Management Essentials\n\n\nTraining Dates\nApril 13-14\, 2026\n\n\nTraining Time\n9:00AM – 5:00PM\n\n\nTraining Venue\nMarco Polo Ortigas Manila\n\n\nCourse Fee\n\n\n\n\nStandard Rate\nPhp 28\,000\n\n\nEarly Bird Rate (Until March 30\, 2026)\nPhp 25\,200\n\n\nGroup of 4 Rate (Contact Us to Register)\nPhp 23\,800\n\n\n\n\n\n\nInclusive Of\n\n\n\n\nCourse Materials and Handouts\nCourse Certificates\nBuffet Lunch (if available\, otherwise plated) and AM/PM Snacks
URL:https://crossworks.ph/event/project-management-essentials-3/
LOCATION:Marco Polo Ortigas Manila\, Meralco Avenue\, Sapphire Rd\, Ortigas Center\,\, Pasig\, Metro Manila\, 1600\, Philippines
CATEGORIES:Face-to-Face
ATTACH;FMTTYPE=image/png:https://crossworks.ph/wp-content/uploads/2026/03/CourseImage-EB-PME-v2.png
ORGANIZER;CN="Crossworks Training and Consulting Corp":MAILTO:info@crossworks.ph
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Asia/Manila:20260410T090000
DTEND;TZID=Asia/Manila:20260410T170000
DTSTAMP:20260419T111459
CREATED:20251024T033701Z
LAST-MODIFIED:20260105T071813Z
UID:10000346-1775811600-1775840400@crossworks.ph
SUMMARY:Thrive: Emotional Intelligence & Resilience in Service Leadership
DESCRIPTION:Thrive\n\n\nEmotional Intelligence & Resilience in Service Leadership\nThe modern workplace is fast-paced and unpredictable. Employees and leaders alike face stress\, high customer expectations\, and constant change. Emotional Intelligence (EQ) and resilience have become non-negotiable soft skills for thriving in such environments — especially for those in service and leadership roles. \nTHRIVE helps participants understand and manage emotions\, strengthen empathy\, and build resilience to stay effective and positive under pressure. Leaders also learn how to create psychologically safe\, high-performing teams. \nAt the end of this course\, participants should be able to:\n\nIncrease self-awareness and recognize emotional triggers.\nRegulate emotions to respond constructively under stress.\nDemonstrate empathy to improve service and collaboration.\nBuild resilience and mental agility to recover quickly from setbacks.\nFoster a culture of psychological safety and emotional intelligence within teams (for leaders).\n\nCourse Outline\n\nWelcome and Introduction\nObjectives and Overview\nReminders and House Rules\nUnderstanding Emotional Intelligence – 5 Domains of EQ\, Self-Assessment\nSelf-Awareness & Emotional Triggers – Identifying Stress Signals\, Mindset Shifts\nSelf-Regulation & Resilience Tools – Managing Stress\, Building Bounce-Back Ability\nEmpathy in Action – Reading Emotions\, Practical Empathetic Communication\nLeaders’ Corner – Psychological Safety\, Coaching Emotional Awareness\nSummary and Wrap-Up – Recap\, Key Takeaways\, Action Plan\n\nCourse Duration\n\n1 day – face-to-face\n\nDelivery Methodologies\n\nPlenary Discussions\nLecture / Slide Presentation\nGroup or Pair Activities\nIndividual Reflection\nRole-Play Simulations & Debriefs\nPeer Feedback\nIcebreakers / Energizers / Games\n\nThis course is recommended for:\nStaff\, Supervisors\, and Managers who need to build self-mastery\, emotional agility\, and resilience to handle stress\, lead with empathy\, and sustain high-quality service. \n\n\n\n\n\n\nCourse Name\nTHRIVE: Emotional Intelligence & Resilience in Service Leadership\n\n\nTraining Dates\nApril 10\, 2026\n\n\nTraining Time\n9:00AM – 5:00PM\n\n\nTraining Venue\nMarco Polo Ortigas Manila\n\n\nCourse Fee\n\n\n\n\nStandard Rate\nPhp 15\,000\n\n\nEarly Bird Rate (Until March 27\, 2026)\nPhp 13\,500\n\n\nGroup of 4 Rate (Contact Us to Register)\nPhp 12\,750\n\n\n\n\n\n\nInclusive Of\n\n\n\n\nCourse Materials and Handouts\nCourse Certificates\nBuffet Lunch (if available\, otherwise plated) and AM/PM Snacks
URL:https://crossworks.ph/event/thrive-emotional-intelligence-resilience-in-service-leadership/
LOCATION:Marco Polo Ortigas Manila\, Meralco Avenue\, Sapphire Rd\, Ortigas Center\,\, Pasig\, Metro Manila\, 1600\, Philippines
CATEGORIES:Face-to-Face
ATTACH;FMTTYPE=image/png:https://crossworks.ph/wp-content/uploads/2025/10/CourseImage-EB-THR.png
ORGANIZER;CN="Crossworks Training and Consulting Corp":MAILTO:info@crossworks.ph
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Asia/Manila:20260326T090000
DTEND;TZID=Asia/Manila:20260326T170000
DTSTAMP:20260419T111459
CREATED:20251024T071003Z
LAST-MODIFIED:20260105T075202Z
UID:10000350-1774515600-1774544400@crossworks.ph
SUMMARY:Work Attitude and Values Enhancement (W.A.V.E.)
DESCRIPTION:Work Attitude and Values Enhancement (W.A.V.E.)\n\n\nEmployees possessing a positive work attitude and demonstrating strong values are crucial to an employer’s success. It is imperative for a company to enable its workforce to be better\, not only at work\, but also in their personal lives. \nThe W.A.V.E. (Work Attitude and Values Enhancement) course aims to guide participants through their corporate journey by helping them develop their personal mission-vision and realizing what their life goals are. Understanding themselves prepares them to align their goals alongside the company’s\, while emphasizing the need for resiliency to consistently stand by one’s personal values & principles during times of change. \nIn the end\, participants revisit their work outlook & perspective and decide to either renew their resolve to strengthen these or to become better by making a commitment to change and improve themselves further. \nAt the end of this course\, participants should be able to:\n\nExplain the different personality tests used to understand behavior\nCreate and explain personal mission and vision statements\nEnumerate the Values that employers look for in the workforce\nExplain the ways how to improve and manage performance\nDemonstrate how S.M.A.R.T. goal-setting is done\n\nCourse Outline\n\nWelcome and Introduction\n\nObjectives and Overview\nReminders and House Rules\n\n\nKnow Others\, Know Yourself (Awareness)\n\nPersonality Styles\n\nThe 4 Temperaments Theory\nD.I.S.C. Personality Traits\nMyers–Briggs Type Indicator\n\n\n\n\nMission-Vision-Values Statements\nAttitude and Work Environment\n\nLet’s S.W.O.T. It Out\nYour Own S.W.O.T. Analysis\n\n\nCompatibility: Is It A Match?\n\nMaslow’s Hierarchy of Needs\nHerzberg’s Factors on Dissatisfiers & Motivation\n\n\nValues and Priorities\n\nTop Values That Employers Look For Managing Performance\n\nTime Management & Prioritization\nProactivity & Results Orientation\nContinuous Improvement & Innovation\nCustomer Service Mindset & Empathy\n\n\nMaking it S.M.A.R.T. (Goal-Setting)\n\n\nYou and Resiliency\n\nBeing Resilient\nTips for Bouncing Back: Stress Management\n\n\nSUMMARY and WRAP-UP\n\nRecap and Key Take-Aways\n\n\n\nCourse Duration\n\n1 day – face to face\n\nDelivery Methodologies\n\nLecture and Discussion\nActivity\n\nThis course is recommended for\n\nFrontliners\, Staff\, Supervisors\, Managers\, and Executives who would like to know how to improve their individual productivity and increase their positive contributions within the organization\, while striking a harmonious balance with their personal goals and values.\n\n\n\n\n\n\n\nCourse Name\nWork Attitude and Values Enhancement (W.A.V.E.)\n\n\nTraining Dates\nMarch 26\, 2026\n\n\nTraining Time\n9:00AM – 5:00PM\n\n\nTraining Venue\nMarco Polo Ortigas Manila\n\n\nCourse Fee\n\n\n\n\nStandard Rate\nPhp 15\,000\n\n\nEarly Bird Rate (Until March 12\, 2026)\nPhp 13\,500\n\n\nGroup of 4 Rate (Contact Us to Register)\nPhp 12\,750\n\n\n\n\n\n\nInclusive Of\n\n\n\n\nCourse Materials and Handouts\nCourse Certificates\nBuffet Lunch and AM/PM Snacks
URL:https://crossworks.ph/event/work-attitude-and-values-enhancement-w-a-v-e-2/
LOCATION:Marco Polo Ortigas Manila\, Meralco Avenue\, Sapphire Rd\, Ortigas Center\,\, Pasig\, Metro Manila\, 1600\, Philippines
CATEGORIES:Face-to-Face
ATTACH;FMTTYPE=image/png:https://crossworks.ph/wp-content/uploads/2023/04/CourseImage-EB-WAVE.png
ORGANIZER;CN="Crossworks Training and Consulting Corp":MAILTO:info@crossworks.ph
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Asia/Manila:20260324T090000
DTEND;TZID=Asia/Manila:20260327T180000
DTSTAMP:20260419T111459
CREATED:20251023T135920Z
LAST-MODIFIED:20260113T115427Z
UID:10000325-1774342800-1774634400@crossworks.ph
SUMMARY:PMI Agile Certified Practitioner (PMI-ACP) Review Course
DESCRIPTION:PMI Agile Certified Practitioner (PMI-ACP) Review Course\n\n\n \nBe at the forefront of Agile practices in your organization. The PMI Agile Certified Practitioner (PMI-ACP) is the only industry-agnostic\, experience-based\, and ISO accredited certification exam for agile. It showcases your ability to apply various agile approaches\, such as SCRUM\, Lean\, Kanban\, and more. This course satisfies the 28 contact hours needed to take the PM-ACP exam and is developed by Agilists for Agilists and shows the ability to demonstrate the Agile Mindset and Leadership. \nAt the end of this course\, participants should be able to\n\nDiscuss why Agile is fast becoming a preferred approach to delivering projects\nUnderstand the Mindset domain and its components\nUnderstand the Leadership domain and its components\nUnderstand the Product domain and its components\nUnderstand the Delivery domain and its components\nEvaluate one’s preparedness for the PMP Exam\n\nCourse Outline\n\nIntroduction\n\nThe PMI ACP Exam\n\n\nWhy Agile?\n\nChanges in the workplace\n\n\nCharacteristics of the Agile Mindset\n\n\nSummarizing the Core Principles\n\n\nWhy use an Agile Approach\n\n\nProfessional\, team\, and organizational agility\n\n\nCreating organizational change\n\n\nAgile Triangle\n\n\nMindset Domain\n\nExperiment Early\n\nBuild an increment of the product to validate the solution\n\n\nIterative and Incremental Life Cycles\n\n\n\n\nEmbrace the Agile Mindset\n\nEmbrace the 4 values and 12 principles\n\n\nUse Agile Frameworks\n\n\nApply Principles of Systems Thinking\n\n\nInterpret the output of agile suitability tools\n\n\nIntegrate Agile Hybrid Models based on needs\n\n\n\n\nPromote a Collaborative team environment\n\nEstablish team vision and working agreements\n\n\nForm and develop high-performing teams\n\n\nUse retrospective findings\n\n\nUse collaborative practices to break down silos\n\n\nCommit to the team’s decisions even in disagreement\n\n\nEvaluate the team’s understanding of Agile\n\n\nIdentify factors for inter-team coordination\n\n\n\n\nBuild Transparency\n\nProvide accessible project status and information\n\n\nEstablish a feedback loop\n\n\nUse communication strategies for collocated and distributed teams\n\n\n\n\nFoster Psychological Safety\n\nPromote a no-blame culture\n\n\nCreate a safe environment\n\n\nSolicit and provide constructive feedback.\n\n\n\n\nShorten Feedback Loops\n\nInclude customers from day 1\n\n\nDeliver value as often as possible\n\n\nUse tools and techniques to shorten feedback\n\n\n\n\nEmbrace Change\n\nPromote a Growth Mindset\n\n\nRespond to changing requirements and priorities\n\n\nEncourage and model T-shaped skills\n\n\n\n\nLeadership Domain\n\nEmpower Teams\n\nEstablish an environment of Trust\n\n\nPromote collective ownership of goals\n\n\nTraining\, coaching\, and mentoring\n\n\nCoaching and mentoring members\n\n\nEmploy emotional intelligence techniques\n\n\nInterpret non-verbal cues during team interaction\n\n\nSelf-assessment tools and techniques\n\n\n\n\nFacilitate Problem Resolution\n\nInvestigate the root cause of problems\n\n\nDetermine resolution strategies with the team\n\n\nEnsure problems are resolved on time\n\n\n\n\nPromoting knowledge sharing\n\nCreate an environment to capture and share knowledge\n\n\nLeverage organizational knowledge assets\n\n\nAllocate time for knowledge sharing and making required updates\n\n\n\n\nPromote agile mindset principles and practices\n\nCreate awareness around agile values and principles\n\n\nFoster an environment of continuous improvement\n\n\nRecognize and celebrate agile behavior\n\n\n\n\nPromote a shared vision and purpose\n\nDefine and ensure a common understanding of purpose and vision with all the stakeholders\n\n\nEnsure the product is aligned with the vision and organizational goals\n\n\nContinuously communicate the vision and purpose\n\n\n\n\nFacilitate conflict management\n\nIdentify the root cause of the levels of conflict\n\n\nPromote a collaborative approach to solve conflicts\n\n\n\n\nProduct Domain\n\nRefine the product backlog\n\nClarify the backlog items\n\n\nPrioritize the backlog items\n\n\nDecompose the backlog items as needed\n\n\nUse tools and techniques to collectively size up work\n\n\n\n\nManage increments\n\nEnsure the increment is aligned with business priorities\n\n\nDefine increment goals\n\n\nDemonstrate increments of value from early feedback\n\n\nMeasure the delivery of value\n\n\nMeasure the delivery of value\n\n\n\n\nVisual Work\n\nEducate the Team on Visualization Techniques\n\n\n\n\nManage Value Delivery\n\nDefine what success looks like\n\n\nEnsure that the value increments are optimized\n\n\n\n\nDelivery Domain\n\nSeek Early Feedback\n\nEvaluate customer satisfaction\n\n\nDeliver work in small increments\n\n\nCollect and incorporate stakeholder feedback on a regular basis\n\n\n\n\nManage Agile Metrics\n\nDetermine which metrics are appropriate for a given audience\n\n\nRadiate metrics across the relevant audience\n\n\nReview and analyze metrics\n\n\nUse metrics insights for decision making\n\n\n\n\nManage impediments and risks\n\nProactively identify risks and impediments\n\n\nEngage the team to find the most appropriate course of action\n\n\nPrioritize impediment removal and risk mitigation strategies\n\n\nMonitor and control risk impediments\n\n\nUse lessons learned\n\n\n\n\nRecognize and eliminate wastes\n\nVisualize the end-to-end flow of value\n\n\nUse metrics\, tools\, and feedback loops to identify wastes\n\n\nPrioritize waste reduction activities\n\n\nIterate on the identification and reduction of wastes\n\n\n\n\nPerform continuous improvement\n\nObtain metrics and feedback to drive continuous improvement\n\n\nImplement improvement actions\n\n\nEvaluate the effectiveness of process improvements\n\n\n\n\nEngage customers\n\nIdentify and analyze customers and their needs\n\n\nValidate that iteration deliverables meet acceptance criteria\n\n\nEncourage collaboration between the customer and the team\n\n\n\n\nOptimize Flow\n\nLimit work-in-progress at all levels\n\n\nShield team members from interruptions\n\n\nUse metrics to analyze and improve flow\n\n\n\n\n\nCourse Duration\n\n4 days – Face-to-Face\n\nDelivery Methodologies\n\nLecture\nPlenary Discussions\n\nThis course is recommended for\n\nAgile Practitioners who want a broader understanding of Agile practices\nProject Managers who want to acquire the PMI-ACP Certification\nProject Managers who want to acquire knowledge of managing agile projects\n\nCrossworks Training and Consulting Corporation is an Authorized Training Partner of the Project Management Institute. You are guaranteed of quality training materials and exclusive content directly from PMI\, the de facto organization for project management globally. Our project manager trainers are all top caliber and have handled extensive projects in various industries. \n\n\n\n\n\nCourse Name\nPMI Agile Certified Practitioner (PMI-ACP) Review Course\n\n\nTraining Dates\nMarch 24-27\, 2026\n\n\nTraining Time\n9:00AM – 6:00PM\n\n\nTraining Venue\nMarco Polo Ortigas Manila\n\n\nCourse Fee\n\n\n\n\nStandard Rate\nPhp 42\,000\n\n\nEarly Bird Rate (Until March 10\, 2026)\nPhp 39\,900\n\n\nGroup of 4 Rate (Contact Us to Register)\nPhp 37\,800\n\n\nOptional Add-On PMI-ACP Exam Fee Bundle\n+ Php 36\,000\n\n\n\n\n\n\nInclusive Of\n\n\n\n\nOfficial PMI-ACP Review Course Materials\nCrossworks Proprietary Supplemental Handouts\nCourse Certificates\nBuffet Lunch and AM/PM Snacks (Buffet Lunch is subject to hotel availability; otherwise\, plated lunch)\nOptional Add-On (PMI-ACP Exam Fee* + 1 Year PMI Membership* + Crosswork’s 2 month Study Plan and Videos)\n\n\n\n*Must be activated immediately after the training date.\n\n\n\n 
URL:https://crossworks.ph/event/pmi-agile-certified-practitioner-pmi-acp-review-course/
LOCATION:Marco Polo Ortigas Manila\, Meralco Avenue\, Sapphire Rd\, Ortigas Center\,\, Pasig\, Metro Manila\, 1600\, Philippines
CATEGORIES:Face-to-Face
ATTACH;FMTTYPE=image/png:https://crossworks.ph/wp-content/uploads/2025/10/CourseImage-EB-ACP.png
ORGANIZER;CN="Crossworks Training and Consulting Corp":MAILTO:info@crossworks.ph
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Asia/Manila:20260318T090000
DTEND;TZID=Asia/Manila:20260318T170000
DTSTAMP:20260419T111459
CREATED:20251024T104252Z
LAST-MODIFIED:20260105T071257Z
UID:10000360-1773824400-1773853200@crossworks.ph
SUMMARY:IMPACT: Influential Communication & Negotiation in Customer Interactions
DESCRIPTION:IMPACT: Influential Communication & Negotiation in Customer Interactions\nGreat customer experiences aren’t just about solving problems — they’re about shaping conversations. Employees who know how to communicate with influence can calm tensions\, secure buy-in\, and negotiate solutions that satisfy both the customer and the business. \nIMPACT equips participants to speak with clarity and confidence\, adapt to different personalities\, and use ethical persuasion and negotiation strategies. \nAt the end of this course\, participants should be able to:\n\nFrame messages clearly and adapt communication style to different customers or stakeholders.\nUse persuasion principles (trust\, credibility\, reciprocity\, social proof) to influence decisions ethically.\nHandle objections with confidence and empathy.\nApply basic negotiation techniques to reach win–win solutions while maintaining relationships.\n\nCourse Outline\n\nWelcome and Introduction\nObjectives and Overview\nReminders and House Rules\nInfluence Foundations – What Influence Is (and Isn’t)\, Credibility & Trust\nUnderstanding Others – Quick Stakeholder Profiling (DISC Lens)\nFraming & Persuasion Tools – Storytelling\, Reciprocity\, Social Proof\, Positive Framing\nNegotiation Made Simple – BATNA\, Win–Win Thinking\, Trade-Offs\nPractical Application – Role-Plays\, Feedback\nSummary and Wrap-Up – Recap\, Key Takeaways\, Action Plan\n\nCourse Duration\n\n1 day – face-to-face\n\nDelivery Methodologies\n\nPlenary Discussions\nLecture / Slide Presentation\nGroup or Pair Activities\nIndividual Reflection\nRole-Play Simulations & Debriefs\nPeer Feedback\nIcebreakers / Energizers / Games\n\nThis course is recommended for:\nFrontliners\, Sales & Service Teams\, Supervisors\, Managers\, and anyone who needs to influence\, negotiate\, or persuade in customer or internal interactions. \n\n\n\n\n\nCourse Name\nIMPACT: Influential Communication & Negotiation in Customer Interactions\n\n\nTraining Dates\nMarch 18\, 2026\n\n\nTraining Time\n9:00AM – 5:00PM\n\n\nTraining Venue\nMarco Polo Ortigas Manila\n\n\nCourse Fee\n\n\n\n\nStandard Rate\nPhp 15\,000\n\n\nEarly Bird Rate (Until March 4\, 2026)\nPhp 13\,500\n\n\nGroup of 4 Rate (Contact Us to Register)\nPhp 12\,750\n\n\n\n\n\n\nInclusive Of\n\n\n\n\nCourse Materials and Handouts\nCourse Certificates\nBuffet Lunch (if available\, otherwise plated) and AM/PM Snacks
URL:https://crossworks.ph/event/impact-influential-communication-negotiation-in-customer-interactions/
LOCATION:Marco Polo Ortigas Manila\, Meralco Avenue\, Sapphire Rd\, Ortigas Center\,\, Pasig\, Metro Manila\, 1600\, Philippines
CATEGORIES:Face-to-Face
ATTACH;FMTTYPE=image/png:https://crossworks.ph/wp-content/uploads/2025/10/CourseImage-EB-IMP.png
ORGANIZER;CN="Crossworks Training and Consulting Corp":MAILTO:info@crossworks.ph
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Asia/Manila:20260309T090000
DTEND;TZID=Asia/Manila:20260309T170000
DTSTAMP:20260419T111459
CREATED:20251021T130414Z
LAST-MODIFIED:20260105T070958Z
UID:10000317-1773046800-1773075600@crossworks.ph
SUMMARY:Negotiating For Results
DESCRIPTION:Negotiating for Results\n\n\nThe art of Negotiating has been thought of as a skill reserved only for those doing sales or procurement. However\, the truth is that everyone negotiates more than we make think we do. We negotiate with our bosses\, our colleagues\, our staff\, and pretty much everyone we work with. We negotiate because we need to drive results. This one-day course is founded upon the concept of principles-based negotiations and helps the participant learn the skill and art of negotiations through actual hands-on exercises in negotiating. Participants are immersed in various simulation activities that mimic various negotiation scenarios that professionals deal with on a regular basis. \nAt the end of this course\, the participant should be able to:\n\nDescribe why negotiations is both a skill and an art\nPerform Principle-based Negotiations in various scenarios\nApply and respond to various negotiation techniques taught in this course\n\nCourse Outline\n\nIntroduction\n\nNegotiation as both an Art and Science\n\n\nWhy can’t I negotiate well?\n\nThe Problem with Positions\nPrinciple-based versus Position-based Negotiations\n\n\nPrinciple Based Negotiations\n\nActivity: The Rent\nSeparate People from the Problem\nActivity: The Job Offer\nFocus on Interests\, not Positions\nActivity: Selling the Kitchen Sink\nGenerate Options\nActivity: Cubicle Mates\nUse Objective Criteria\n\n\nWhat if they are more powerful at negotiating?\n\nActivity: Hostile Takeover\nDeveloping your BATNA\n\n\nWhat if they won’t play?\n\nNegotiation Jiu-jitsu\nThe one-text procedure\nActivity: Team-based Negotiation\n\n\nNegotiation (dirty) tricks and techniques\nWrap up and closure\n\nCourse Duration\n\n1 day – face to face\n\nDelivery Methodologies\n\nLecture\nRole Based Simulations\nPlenary Discussions\n\nThis course is recommended for\n\nSales Agents / Account Managers\nBusiness Owners\nCustomer Service Personnel\nPeople who have high levels of internal or external interaction in their organization\n\n\n\n\n\n\n\nCourse Name\nNegotiating for Results\n\n\nTraining Dates\nMarch 9\, 2026\n\n\nTraining Time\n9:00AM – 5:00PM\n\n\nTraining Venue\nMarco Polo Ortigas Manila\n\n\nCourse Fee\n\n\n\n\nStandard Rate\nPhp 15\,000\n\n\nEarly Bird Rate (Until February 23\, 2026)\nPhp 13\,500\n\n\nGroup of 4 Rate (Contact Us to Register)\nPhp 12\,750\n\n\n\n\n\n\nInclusive Of\n\n\n\n\nCourse Materials and Handouts\nCourse Certificates\nBuffet Lunch and AM/PM Snacks
URL:https://crossworks.ph/event/negotiating-for-results/
LOCATION:Marco Polo Ortigas Manila\, Meralco Avenue\, Sapphire Rd\, Ortigas Center\,\, Pasig\, Metro Manila\, 1600\, Philippines
CATEGORIES:Face-to-Face
ATTACH;FMTTYPE=image/png:https://crossworks.ph/wp-content/uploads/2023/05/CourseImage-EB-NEGO.png
ORGANIZER;CN="Crossworks Training and Consulting Corp":MAILTO:info@crossworks.ph
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Asia/Manila:20260305T090000
DTEND;TZID=Asia/Manila:20260306T120000
DTSTAMP:20260419T111459
CREATED:20251023T232013Z
LAST-MODIFIED:20260108T112033Z
UID:10000341-1772701200-1772798400@crossworks.ph
SUMMARY:Auditing Artificial Intelligence Management Systems based on ISO 42001
DESCRIPTION:Auditing Artificial Intelligence Management Systems based on ISO 42001\n\n\nThis course equips participants with the knowledge and skills necessary to plan\, conduct\, and report on internal audits of an Artificial Intelligence Management System (AIMS) based on ISO 42001. Participants will learn the principles of auditing artificial intelligence management systems\, the specific requirements of ISO 42001 from an auditor’s perspective\, and best practices for conducting effective and value-added audits in a virtual environment. This course is designed for individuals who will be performing internal audits of an ISO 42001-based AIMS. \nUpon completion of this course\, participants will be able to:\n\nUnderstand the principles of auditing as defined in ISO 19011\nInterpret the requirements of ISO 42001 from an audit perspective\nPlan and prepare for an internal audit of an AIMS\nDevelop audit checklists and working documents\nConduct effective audit interviews in a virtual setting\nGather and evaluate audit evidence related to AI processes and controls\nIdentify and document audit findings\, including nonconformities\, observations\, and strengths\nPrepare audit reports that are clear\, concise\, and objective\nUnderstand the follow-up process for audit findings\nApply auditing techniques specific to AI systems (e.g.\, bias detection\, transparency\, accountability)\n\nCourse Outline :\nDay 1 : \nModule 1: Principles of Auditing and ISO 19011 \n\nIntroduction to Auditing: Definition\, Types of Audits\nThe Principles of Auditing\nOverview of ISO 19011: Guidelines for Auditing Management Systems\nManaging an Audit Program\nRoles and Responsibilities of Auditors\nEthical Considerations for Auditors\n\nModule 2: Auditing the Requirements of ISO 42001 \n\nAuditing Clause 4: Context of the Organization (Understanding AI landscape\, stakeholder expectations)\nAuditing Clause 5: Leadership (Commitment\, AI Policy\, Assignment of Responsibilities)\nAuditing Clause 6: Planning (AI Risk Assessment and Treatment\, AI Objectives and Planning)\nAuditing Clause 7: Support (Resources\, Competence\, Awareness\, Communication\, Documented Information related to AI)\n\nModule 3: Planning and Preparing for an AIMS Audit (0.5 hours) \n\nDefining the Audit Objectives\, Scope\, and Criteria\nEstablishing the Audit Team\nDeveloping the Audit Plan\nPreparing Audit Checklists and Working Documents for AI-specific processes\n\nDay 2 : \nModule 4: Conducting the AIMS Audit \n\nOpening Meeting (Purpose and Agenda)\nConducting Audit Interviews Effectively in a Virtual Environment\nGathering and Verifying Audit Evidence related to AI systems and processes\nEvaluating Audit Evidence against ISO 42001 requirements\nAuditing Specific AI Aspects:\nData Management and Governance\nAI Development Lifecycle Controls\nValidation and Verification Processes\nHuman Oversight and Decision-Making\nManagement of Bias\, Fairness\, and Transparency\nAccountability Mechanisms\n\nModule 5: Documenting Audit Findings and Reporting (1.5 hours) \n\nIdentifying and Classifying Audit Findings (Nonconformities\, Observations\, Strengths)\nWriting Clear\, Concise\, and Objective Audit Findings\nPreparing the Audit Report: Content and Structure\nCommunicating Audit Findings to the Auditee\nClosing Meeting (Presenting Audit Findings)\n\nModule 6: Audit Follow-up and Continual Improvement (0.5 hours) \n\nThe Importance of Corrective Actions\nEvaluating the Effectiveness of Corrective Actions\nThe Role of Auditing in the Continual Improvement of the AIMS\n\nCourse Duration\n\n2 half-days – Online Classroom\n\nTarget Audience:\n\nInternal Auditors\nQuality Management Professionals responsible for internal audits\nAI Project Managers and Team Members involved in AIMS compliance\nIndividuals seeking to become qualified internal auditors for ISO 42001\nConsultants assisting organizations with AIMS audits\n\n\n\n\n\n\n\nCourse Name\nAuditing Artificial Intelligence Management Systems based on ISO 42001\n\n\nTraining Dates\nMarch 5-6\, 2026\n\n\nTraining Time\n9:00AM – 12:00NN\n\n\nTraining Venue\nOnline via Zoom (link to be provided after registration)\n\n\nCourse Fee\n\n\n\n\nStandard Rate\nPhp 15\,000\n\n\nEarly Bird Rate (Until February 19\, 2026)\nPhp 13\,500\n\n\nGroup of 4 Rate (Contact Us to Register)\nPhp 12\,750\n\n\n\n\n\n\nInclusive Of\n\n\n\n\nSoft copy of Course Materials and Handouts\nSoft copy of Course Certificates
URL:https://crossworks.ph/event/auditing-artificial-intelligence-management-systems-based-on-iso-42001/
LOCATION:Online
CATEGORIES:Online
ATTACH;FMTTYPE=image/png:https://crossworks.ph/wp-content/uploads/2025/10/CourseImage-OC-AUDAI.png
ORGANIZER;CN="Crossworks Training and Consulting Corp":MAILTO:info@crossworks.ph
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Asia/Manila:20260304T090000
DTEND;TZID=Asia/Manila:20260304T170000
DTSTAMP:20260419T111459
CREATED:20251024T110540Z
LAST-MODIFIED:20260105T074109Z
UID:10000364-1772614800-1772643600@crossworks.ph
SUMMARY:CORE: Personal Effectiveness & Self-Leadership at Work
DESCRIPTION:CORE: Personal Effectiveness & Self-Leadership at Work\n\n\nIn today’s demanding workplace\, technical skills alone aren’t enough. Professionals need clarity\, discipline\, and the right mindset to stay productive\, adapt to change\, and deliver meaningful results. Personal effectiveness is about taking ownership — of time\, energy\, mindset\, and impact — so you can thrive at work and in life. \nThe CORE program helps participants become more intentional\, organized\, and resilient. They will clarify priorities\, master self-management tools\, and cultivate a proactive\, values-driven approach to their daily work. \nAt the end of this course\, participants should be able to:\n\nDefine what personal effectiveness means in today’s workplace.\nAssess their current habits and identify personal productivity blockers.\nApply practical tools for prioritization\, time & energy management.\nDemonstrate proactive behavior and accountability to meet goals.\nAlign personal values and strengths with organizational objectives.\n\nCourse Outline\n\nWelcome and Introduction\nObjectives and Overview\nReminders and House Rules\nUnderstanding Personal Effectiveness – Self-Leadership: Mindset vs. Skillset\, The 3 Dimensions: Clarity\, Discipline\, Resilience\nClarity & Goal-Setting – SMART Goals\, Values & Strengths Alignment\, The Focus Funnel\nManaging Time & Energy – Planning vs. Reacting\, Energy Management & Micro-Recovery\, Overcoming Procrastination\nProactivity & Accountability – Victim to Owner Mindset\, Influencing What You Can Control\, Building Habits That Stick\nApplication & Action Plan – Key Changes Commitment\nSummary and Wrap-Up – Recap\, Key Takeaways\, Action Plan\n\nCourse Duration\n\n1 day – face-to-face\n\nDelivery Methodologies\n\nPlenary Discussions\nLecture / Slide Presentation\nSelf-Assessments & Reflections\nGroup or Pair Activities\nPeer Feedback\nIcebreakers / Energizers / Games\n\nThis course is recommended for:\nEmployees\, professionals\, supervisors\, and managers who want to improve productivity\, manage priorities effectively\, and take ownership of their personal growth and work impact. \n\n\n\n\n\n\nCourse Name\nCORE: Personal Effectiveness and Self-Leadership at Work\n\n\nTraining Dates\nMarch 4\, 2026\n\n\nTraining Time\n9:00AM – 5:00PM\n\n\nTraining Venue\nMarco Polo Ortigas Manila\n\n\nCourse Fee\n\n\n\n\nStandard Rate\nPhp 15\,000\n\n\nEarly Bird Rate (Until February 18\, 2026)\nPhp 13\,500\n\n\nGroup of 4 Rate (Contact Us to Register)\nPhp 12\,750\n\n\n\n\n\n\nInclusive Of\n\n\n\n\nCourse Materials and Handouts\nCourse Certificates\nBuffet Lunch (if available\, otherwise plated) and AM/PM Snacks
URL:https://crossworks.ph/event/core-personal-effectiveness-leadership-at-work/
LOCATION:Marco Polo Ortigas Manila\, Meralco Avenue\, Sapphire Rd\, Ortigas Center\,\, Pasig\, Metro Manila\, 1600\, Philippines
CATEGORIES:Face-to-Face
ATTACH;FMTTYPE=image/png:https://crossworks.ph/wp-content/uploads/2025/10/CourseImage-EB-CORE.png
ORGANIZER;CN="Crossworks Training and Consulting Corp":MAILTO:info@crossworks.ph
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Asia/Manila:20260228T090000
DTEND;TZID=Asia/Manila:20260328T180000
DTSTAMP:20260419T111459
CREATED:20251020T104506Z
LAST-MODIFIED:20260105T062704Z
UID:10000300-1772269200-1774720800@crossworks.ph
SUMMARY:Project Management Professional (PMP) Review Course (Saturday Classes)
DESCRIPTION:Project Management Professional (PMP) Review Course\n\n\nBe a world-class project manager and acquire skills that are transferable in any industry. The Project Management Professional (PMP)® certification is the gold standard of project management worldwide. Learn how to become a professional project manager by attending this course. This course provides the OFFICIAL PMP Review Training Materials from PMI and significantly increases your preparedness and ability to pass the PMP Exam. Why waste your investment by enrolling in unauthorized training centers? This is THE REVIEW COURSE if you are keen on taking the PMP Exam. By completing this course\, you will have achieved the 35 contact hours needed in applying for the PMP Exam. Taught by the most experienced and only PMI-badged trainers in the Philippines\, you will know what real project management is all about in this training. \nAt the end of this course\, participants should be able to\n\nKnow what the PMP Exam is\, how it is structured\, and how to take the PMP Exam\nUnderstand the impact of the Business Environment on projects and how the Project Manager can navigate projects in his Business Environment\nUnderstand the factors to consider in starting a project\nUnderstand the factors to consider in planning a project\nUnderstand the factors to consider in leading a project team\nUnderstand the factors to consider in supporting project team performance\nUnderstand the factors to consider in closing a project\nAssess one’s readiness in taking the PMP Exam\n\nCourse Outline\n\nIntroduction\n\nRequirements for applying for a PMP Exam\nThe Project Economy\nPMP Exam Format\nTraining Structure\n\n\nBusiness Environment\n\nFoundation\nStrategic Alignment\nProject Benefits and Value\nOrganizational Culture and Change Management\nProject Governance\nProject Compliance\n\n\nStarting a Project\n\nIdentify and Engage Stakeholders\nForm the Team\nBuild a Shared Understanding\nDetermine the Project Approach\n\n\nPlanning a Project\n\nPlanning Projects\nScope\nSchedule\nResources\nBudget\nRisks\nQuality\nIntegrate Plans\n\n\nLead the Project Team\n\nCraft your leadership skills\nCreate a collaborative project team environment\nEmpower the Team\nSupport Team Member Performance\nCommunicate and Collaborate with Stakeholders\nTraining\, Coaching\, and Mentoring\nManaging Conflict\n\n\nSupport Project Team Performance\n\nImplement Ongoing Improvements\nSupport Performance\nEvaluate Project Progress\nManage Issues and Impediments\nManage Changes\n\n\nClose the Project/Phase\n\nProject/Phase Closure\nBenefits Realization\nKnowledge Transfer\n\n\nTips and Tricks in taking the PMP Exam\nPractice Questions\n\nCourse Duration\n\n5 days – face to face (Every Saturday)\n\nDelivery Methodologies\n\nLecture\nPlenary Discussions\nOnline Practice Exams\nPMP Exam Simulation\n\nThis course is recommended for\n\nProject Managers and Project Team members with some experience in leading or directing projects\nProject Executives and Project Stakeholders who would like in-depth knowledge of project management according to the PMBOK® Guide\nAnyone planning on taking up the PMP certification exam\nAnyone who would like to acquire complete and comprehensive knowledge on project management\n\nCrossworks Training and Consulting Corporation is an Authorized Training Partner of the Project Management Institute. You are guaranteed of quality training materials and exclusive content directly from PMI\, the de facto organization for project management globally. Our project manager trainers are all top caliber and have handled extensive projects in various industries. \n\n\n\n\n\nCourse Name\nProject Management Professional (PMP) Review Course (Saturday Classes)\n\n\nTraining Dates\nFebruary 28\, March 7\, 14\, 21\, 28\, 2026\n\n\nTraining Time\n9:00AM – 6:00PM\n\n\nTraining Venue\nMarco Polo Ortigas Manila\n\n\nCourse Fee\n\n\n\n\nStandard Rate\nPhp 50\,000\n\n\nEarly Bird Rate (Until February 14\, 2026)\nPhp 47\,500\n\n\nGroup of 4 Rate (Contact Us to Register)\nPhp 45\,000\n\n\nOptional Add-On PMP Exam Fee Bundle\n+ Php 36\,000\n\n\n\n\n\n\nInclusive Of\n\n\n\n\nOfficial PMI PMP Review Course Materials\nCrossworks Proprietary Supplemental Handouts\nAccess to Crossworks’ PMP Exam Simulator\nCourse Certificates\nBuffet Lunch and AM/PM Snacks\nOptional Add-On (PMP Exam Fee* + 1 Year PMI Membership* + Crosswork’s 2 month Study Plan and Videos)\n\n\n\n*Must be activated immediately after training. You may take the exam within one year after approval by PMI.
URL:https://crossworks.ph/event/project-management-professional-pmp-review-course-saturday-classes/
LOCATION:Marco Polo Ortigas Manila\, Meralco Avenue\, Sapphire Rd\, Ortigas Center\,\, Pasig\, Metro Manila\, 1600\, Philippines
CATEGORIES:Face-to-Face
ATTACH;FMTTYPE=image/png:https://crossworks.ph/wp-content/uploads/2023/04/CourseImage-EB-PMP-1.png
ORGANIZER;CN="Crossworks Training and Consulting Corp":MAILTO:info@crossworks.ph
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Asia/Manila:20260226T090000
DTEND;TZID=Asia/Manila:20260227T170000
DTSTAMP:20260419T111459
CREATED:20251020T112334Z
LAST-MODIFIED:20260105T061102Z
UID:10000304-1772096400-1772211600@crossworks.ph
SUMMARY:Agile Project Management Essentials
DESCRIPTION:Agile Project Management Essentials\n\n\nLearn Agile Project Management today. Much has been said about running agile projects. However\, most courses talk about the development approach to agile projects and not so much on the management approach. As projects become more complex and approaches vary\, the need to complement traditional (waterfall) methods with new approaches becomes a necessity. This two-day course is geared towards the project manager who is managing agile projects – regardless of the development methodology and industry. Based completely on PMI’s Agile Practice Guide and with references to the PMBOK® Guide – 6th Edition\, you are guaranteed to come off this training fully equipped to manage any type of agile project for any type of industry. Learn today and lead tomorrow. \nAt the end of this course\, participants should be able to\n\nDescribe the concepts of Agile and the different approaches\nDetermine what is the preferred approach for each type of project\nPrepare his/her organization to have an Agile Mindset\nApply some of the Agile Practices in his/her workplace\nDescribe the considerations needed to establish an agile-ready organization\n\nCourse Outline\n\nUnderstanding Agile\n\nProjects nowadays\n\n\nThe Agile Manifesto\n\n\nLean and the Kanban Method\n\n\nRisks and Uncertainty\n\n\nSelecting Life Cycles\n\nCharacteristics of Project Life Cycles\n\nPredictive\n\n\nIterative\n\n\nIncremental\n\n\nAgile\n\n\nWhen is Agile suited for a Project\n\n\nHybrid Life Cycles\n\n\nAgile and Predictive\n\n\nMajority Predictive with some Agile\n\n\nMajority Agile with some Predictive\n\n\nHybrid Life Cycles\n\n\n\n\nMixing Agile Approaches\n\n\nProject Tailoring\n\n\nCreating an Agile Mindset\n\nBegin with an Agile Mindset\n\n\nThe role of Servant Leadership\n\n\nTeam Composition\n\n\nDelivering in an Agile Environment\n\nProject and Team Charters\n\n\nAgile Practices\n\nRetrospectives\n\n\nBacklog Preparation\n\n\nBacklog Refinement\n\n\nDaily Stand-ups\n\n\nDemonstrations/Reviews\n\n\nPlanning for Iteration-Based Agile\n\n\nExecution Practices that helps team deliver value\n\n\nHow iterations and increments help deliver working product\n\n\n\n\nAgile Project Challenges and how to fix them\n\n\nMeasuring Agile Projects\n\n\nEnabling the organization to be Agile-ready\n\nOrganizational Change Management\n\n\nOrganizational Culture\n\n\nProcurement and Contracts\n\n\nBusiness Practices\n\n\nMulti-team coordination and dependencies\n\n\nAgile and the PMO\n\n\nOrganizational Structure\n\n\nEvolving the Organization\n\n\n\nCourse Duration\n\n2 days – face to face\n\nDelivery Methodologies\n\nLecture\nTeam-based activities\nIndividual activities\nOnline Quizzes\nPlenary Discussions\n\nThis course is recommended for\n\nIT Project Managers and Project Team members involved in or will transition to Agile Projects\nBusiness Analysts\, Software Architects\, Software Engineers\, and Software Testers involved in or will transition to Agile Projects\nProject Executives\nProject Stakeholders\nAny IT Professional or anyone in the field of Information Technology involved in or will transition to Agile Projects\n\nCrossworks Training and Consulting Corporation is an Authorized Training Partner of the Project Management Institute. You are guaranteed of quality training materials and exclusive content directly from PMI\, the de facto organization for project management globally. Our project manager trainers are all top caliber and have handled extensive projects in various industries. \n\n\n\n\n\nCourse Name\nAgile Project Management Essentials\n\n\nTraining Dates\nFebruary 26-27\, 2026\n\n\nTraining Time\n9:00AM – 5:00PM\n\n\nTraining Venue\nMarco Polo Ortigas Manila\n\n\nCourse Fee\n\n\n\n\nStandard Rate\nPhp 28\,000\n\n\nEarly Bird Rate (Until February 12\, 2026)\nPhp 25\,200\n\n\nGroup of 4 Rate (Contact Us to Register)\nPhp 23\,800\n\n\n\n\n\n\nInclusive Of\n\n\n\n\nCourse Materials and Handouts\nCourse Certificates\nBuffet Lunch (if available\, otherwise plated) and AM/PM Snacks
URL:https://crossworks.ph/event/agile-project-management-essentials/
LOCATION:Marco Polo Ortigas Manila\, Meralco Avenue\, Sapphire Rd\, Ortigas Center\,\, Pasig\, Metro Manila\, 1600\, Philippines
CATEGORIES:Face-to-Face
ATTACH;FMTTYPE=image/webp:https://crossworks.ph/wp-content/uploads/2024/04/CourseImage-EB-APME.webp
ORGANIZER;CN="Crossworks Training and Consulting Corp":MAILTO:info@crossworks.ph
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Asia/Manila:20260219T090000
DTEND;TZID=Asia/Manila:20260220T120000
DTSTAMP:20260419T111459
CREATED:20251023T225841Z
LAST-MODIFIED:20251023T225841Z
UID:10000337-1771491600-1771588800@crossworks.ph
SUMMARY:Implementing Artificial Intelligence Management Systems based on ISO 42001
DESCRIPTION:Implementing Artificial Intelligence Management Systems based on ISO 42001\n\n\nThis practical course provides participants with the knowledge and skills necessary to implement an Artificial Intelligence Management System (AIMS) based on the ISO 42001 standard. Through interactive sessions\, discussions\, and practical exercises\, participants will learn how to establish\, implement\, maintain\, and continually improve an AIMS within their organization. This course is designed for individuals who will be directly involved in the implementation and management of AI systems according to ISO 42001. \nUpon completion of this course\, participants will be able to:\n\nUnderstand the detailed requirements of ISO 42001.\nPlan and scope the implementation of an AIMS within their organization.\nEstablish the context of the organization in relation to AI and identify relevant stakeholders.\nDefine AI policies\, objectives\, and processes aligned with ISO 42001.\nConduct AI risk assessments and implement appropriate risk treatment measures.\nDevelop necessary documentation for the AIMS.\nImplement controls related to data management\, AI development lifecycle\, and validation.\nEstablish processes for monitoring\, measurement\, analysis\, and evaluation of the AIMS.\nImplement processes for addressing nonconformities and achieving continual improvement.\nUnderstand the requirements for internal audits of the AIMS.\n\nCourse Outline:\nDay 1 : \nModule 1: Detailed Review of ISO 42001 Requirements \n\nIn-depth analysis of each clause of the ISO 42001 standard:\nClauses 4: Context of the Organization (Understanding the AI landscape\, stakeholder needs)\nClause 5: Leadership (Commitment\, AI Policy\, Roles\, Responsibilities\, and Authorities)\nClause 6: Planning (Addressing Risks and Opportunities related to AI\, AI Objectives and Planning to Achieve Them)\n\nModule 2: Establishing the AIMS Framework \n\nDefining the Scope of the AIMS\nDeveloping the AI Policy and Objectives\nEstablishing Organizational Roles and Responsibilities for the AIMS\nPlanning the AIMS Implementation Project\nDocument Control and Management\n\nModule 3: Risk Assessment and Treatment for AI \n\nIdentifying AI-related Risks and Opportunities\nMethodologies for Assessing AI Risks (Bias\, Security\, Privacy\, Ethical Concerns\, etc.)\nPlanning Risk Treatment Actions\nIntegrating Risk Management into the AIMS\n\nDay 2: \nModule 4: Implementing AIMS Controls \n\nClause 7: Support (Resources\, Competence\, Awareness\, Communication\, Documented Information specific to AI)\nClause 8: Operation:\n\n\nOperational Planning and Control for AI Development Lifecycle\nData Management and Governance in AI\nRequirements for Validation and Verification of AI Systems\nHuman Oversight and Decision-Making in AI\nManagement of Changes to AI Systems\n\nModule 5: Performance Evaluation and Improvement \n\nClause 9: Performance Evaluation:\n\n\nMonitoring\, Measurement\, Analysis\, and Evaluation of the AIMS and AI performance\nInternal Auditing of the AIMS (Introduction and Planning)\nManagement Review\nClause 10: Improvement:\n\n\nAddressing Nonconformities and Taking Corrective Actions\nContinual Improvement of the AIMS\n\nModule 6: Preparing for Certification \n\nUnderstanding the ISO 42001 Certification Process\nKey Considerations for a Successful Certification Audit\nResources and Next Steps for Maintaining the AIMS\n\nCourse Duration\n\n2 half-days – Online Classroom\n\nTarget Audience:\n\nAI Project Managers and Team Members\nIT Professionals and Data Scientists involved in AI development and deployment\nRisk and Compliance Managers\nQuality Management Professionals\nIndividuals responsible for establishing and maintaining an AIMS\nConsultants advising organizations on ISO 42001 implementation\n\n\n\n\n\n\n\nCourse Name\nImplementing Artificial Intelligence Management Systems based on ISO 42001\n\n\nTraining Dates\nFebruary 19-20\, 2026\n\n\nTraining Time\n9:00AM – 12:00NN\n\n\nTraining Venue\nOnline via Zoom (link to be provided after registration)\n\n\nCourse Fee\n\n\n\n\nStandard Rate\nPhp 15\,000\n\n\nEarly Bird Rate (Until December 26\, 2025)\nPhp 13\,500\n\n\nGroup of 4 Rate (Contact Us to Register)\nPhp 12\,750\n\n\n\n\n\n\nInclusive Of\n\n\n\n\nSoft copy of Course Materials and Handouts\nSoft copy of Course Certificates
URL:https://crossworks.ph/event/implementing-artificial-intelligence-management-systems-based-on-iso-42001/
LOCATION:Online
CATEGORIES:Online
ATTACH;FMTTYPE=image/png:https://crossworks.ph/wp-content/uploads/2025/10/CourseImage-OC-IMPAI.png
ORGANIZER;CN="Crossworks Training and Consulting Corp":MAILTO:info@crossworks.ph
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Asia/Manila:20260218T090000
DTEND;TZID=Asia/Manila:20260220T180000
DTSTAMP:20260419T111459
CREATED:20251021T114800Z
LAST-MODIFIED:20260105T054929Z
UID:10000309-1771405200-1771610400@crossworks.ph
SUMMARY:Certified Associate in Project Management (CAPM) Review Course
DESCRIPTION:Certified Associate in Project Management (CAPM) Review Course\n\n\nPrepare to jumpstart your project management career with the PMI Certified Associate in Project Management (CAPM)® Certification Course. This comprehensive program equips aspiring project professionals with a solid foundation in project management principles\, practices\, and terminology as outlined in the PMBOK® Guide. Whether you’re new to project management or seeking formal recognition of your skills\, this course provides the essential knowledge and exam strategies needed to confidently pass the CAPM® exam. Through interactive learning\, real-world examples\, and practice questions\, participants will gain the tools to effectively contribute to project teams and advance their professional journey in project management. \nAt the end of this course\, participants should be able to\n\nDiscuss the fundamentals of project management\, including the different roles within the project environment.\nSelect the appropriate development approach and life cycle to use for specific projects\nDescribe the importance of Business Analysis in projects\nDiscuss the various activities and artifacts in starting a project\nPlan projects using a plan-based methodology\nPlan projects using an adaptive approach\nManage Project work and delivery\nBe ready to take the CAPM Exam\n\nCourse Outline\n\n\nDay 1\n\nCourse Overview\n\nProjects\nThe CAPM® Professional\nThe Project Management Institute\nAbout this Course\n\n\nProject Management Fundamentals\n\nWhat is a Project\nProject Management Challenges\nProject or Operational Work?\nPrograms and Portfolios\nThe Project Environment\n\n\nOrganizing for Project Performance\n\nStakeholder\nProject Sponsor Role\nProject Manager Role\nProject Team\n\n\nDevelopment Approach and Life Cycle\n\nFundamentals of Project Life Cycle\nTailoring the Project Life Cycle and Development Approach\nProject Activities\, Deliverables\, and Milestones\n\n\nBusiness Analysis Frameworks\n\nThe importance of Business Analysis\nThe Business Analyst Role\nRequirements as Focus of Business Analysis\nStakeholders of the Business Analyst\nInfluence of Project Approaches of Business Analysis\n\n\nStarting a Project\n\nUnderstanding the Business Case\nCreating the Project Charter\nEstablishing Communications\nSelecting and Tailoring the Project Approach\n\n\n\nDay 2\n\nPredictive\, Plan-Based Methodology\n\nTailoring a Project Life Cycle\nDeveloping a Project Management Plan – Scope and Schedule (includes Resources and Costs)\nDeveloping a Project Management Plan – Quality\nDeveloping a Project Management Plan – Uncertainty and Risks\nProject Integration\n\n\nAdaptive Approaches\n\nFoundation and Considerations for Adaptive Approaches\nTypical Steps in Adaptive Projects\nPlan Releases and Iterations\nAdaptive Approaches and Frameworks\n\n\n\nDay 3\n\nProject Work and Delivery\n\nEngaging Stakeholders\nMonitoring and Controlling Processes\nDetecting and Solving Problems\nMeasuring Performance\nApply Project Controls and Forecasting\nValidating Requirements through Project Delivery\nClosing and Transitioning\n\n\nConclusion\n\n\n\nCourse Duration\n\n3 days – face to face\n\nDelivery Methodologies\n\nLecture\nPlenary Discussions\n\nThis course is recommended for\n\nNew project managers and those who have not had formal training in project management\nProject Managers who want to acquire PMI Certification but have not yet garnered the necessary experience hours\nProfessionals who want to transition to project management\n\nCrossworks Training and Consulting Corporation is an Authorized Training Partner of the Project Management Institute. You are guaranteed of quality training materials and exclusive content directly from PMI\, the de facto organization for project management globally. Our project manager trainers are all top caliber and have handled extensive projects in various industries. \n\n\n\n\n\nCourse Name\nCertified Associate in Project Management (CAPM) Review Course\n\n\nTraining Dates\nFebruary 18-20\, 2026\n\n\nTraining Time\n9:00AM – 6:00PM\n\n\nTraining Venue\nMarco Polo Ortigas Manila\n\n\nCourse Fee\n\n\n\n\nStandard Rate\nPhp 35\,000\n\n\nEarly Bird Rate (Until February 4\, 2026)\nPhp 33\,250\n\n\nGroup of 4 Rate (Contact Us to Register)\nPhp 31\,500\n\n\nOptional Add-On CAPM Exam Fee Bundle\n+ Php 32\,000\n\n\n\n\n\n\nInclusive Of\n\n\n\n\nOfficial PMI CAPM Review Course Materials\nCrossworks Proprietary Supplemental Handouts\nCourse Certificates\nBuffet Lunch and AM/PM Snacks (Buffet Lunch is subject to hotel availability; otherwise\, plated lunch)\nOptional Add-On (CAPM Exam Fee* + 1 Year PMI Membership* + Crosswork’s 2 month Study Plan and Videos)\n\n\n\n*Must be activated immediately after the training date.\n\n\n\n 
URL:https://crossworks.ph/event/certified-associate-in-project-management-capm-review-course/
LOCATION:Marco Polo Ortigas Manila\, Meralco Avenue\, Sapphire Rd\, Ortigas Center\,\, Pasig\, Metro Manila\, 1600\, Philippines
CATEGORIES:Face-to-Face
ATTACH;FMTTYPE=image/png:https://crossworks.ph/wp-content/uploads/2025/06/CourseImage-EB-CAPM.png
ORGANIZER;CN="Crossworks Training and Consulting Corp":MAILTO:info@crossworks.ph
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Asia/Manila:20260218T090000
DTEND;TZID=Asia/Manila:20260218T170000
DTSTAMP:20260419T111459
CREATED:20251021T124211Z
LAST-MODIFIED:20260105T070340Z
UID:10000313-1771405200-1771434000@crossworks.ph
SUMMARY:Supervisory Upskilling Program (S.U.P.E.R.)
DESCRIPTION:Supervisory Upskilling Program (S.U.P.E.R.)\n\n\nEffective supervision is critical for organizational success in today’s rapidly evolving corporate landscape. Supervisors play a pivotal role in bridging the gap between management and employees\, ensuring smooth operations\, and fostering a productive work environment. The Supervisory Upskilling Program for Excellent Results (S.U.P.E.R.) Training Program is designed to equip new and experienced supervisors with the essential skills and knowledge required to lead and supervise teams effectively. This comprehensive program focuses on building a solid foundation in supervisory roles\, enhancing communication and interpersonal skills\, and mastering team management techniques. \nThe training explores the fundamental responsibilities of supervisors\, emphasizing the transition from peer to leader\, and highlighting the importance of credibility and trust. Participants will learn various leadership styles and core supervisory skills such as critical thinking\, problem-solving\, and emotional intelligence. Effective communication techniques\, conflict resolution strategies\, and methods for providing constructive feedback and coaching are also covered to ensure supervisors can navigate the complexities of interpersonal relationships within their teams. \nFurthermore\, the program delves into topics such as performance management\, as well as time and stress management. Participants will gain insights into setting clear goals\, monitoring performance\, and addressing performance issues constructively. The course also emphasizes the importance of work-life balance and provides practical strategies for managing stress. Participants will leave the program with a well-rounded understanding of effective supervision in the modern corporate setting. \nAt the end of this course\, participants should be able to:\n\nExplain what Common Challenges that Supervisors face\nDescribe the Core Supervisory Skills needed by Supervisors\nEnumerate and identify the proper steps in effective Feedback and Coaching\nExplain the different ways how to correctly Motivate and Engage teams\nDemonstrate how to properly create SMART Goals\nDemonstrate how to use a Time Management Tool covered in class\nDemonstrate a Stress Management Technique in class\n\nCourse Outline\n\nWelcome and Introduction\n\nObjectives and Overview\nReminders and House Rules\n\n\nIntroduction to Supervisory Skills\n\nRole of a Supervisor\n\nTransition from Peer to Supervisor\nCommon Challenges\n\n\n Leadership Styles\nCore Supervisory Skills\n\nProblem Solving and Decision Making\nEmotional Intelligence and Critical Thinking\n\n\n\n\nCommunication Skills\n\nEffective Communication Techniques\n\nVerbal and Non-verbal Communication\n Active Listening\n\n\nFeedback and Coaching\n Conflict Resolution\n\n\nTeam Management\n\nBuilding and Leading Teams\n\nTeam Formation and Development\nFostering Collaboration and Inclusivity\n\n\nMotivating and Engaging Employees\n\nIntrinsic and Extrinsic Motivators\nRecognition and Reward Systems\n\n\nPerformance Management\n\nSMART Goals and Performance Reviews\n\n\n\n\nTime and Stress Management\n\nEffective Time Management\n\nPrioritization Techniques and Avoiding Procrastination\nTime Management Tools and Technologies\n\n\nStress Management Techniques\n\nMindfulness and Relaxation Practices\nBuilding Resilience and Coping Mechanisms\nMaintaining Work-Life Balance\n\n\n\n\nSummary and Wrap-up\n\nRecap and Questions\nKey Take-Aways and Action Plan\n\n\n\nDelivery Methodologies\n\nPlenary Discussions\nLecture / Slide Presentation\nGroup or Pair Activities\nIndividual Work\nActivity Debriefs\nPeer Feedback\nIcebreakers / Energizers / Games\n\nCourse Duration\n\n1 day – face to face\n\nThis course is recommended for:\n\nNew Supervisors & First-Time Managers (individuals recently promoted to supervisory roles who need foundational skills and knowledge to manage teams effectively)\nSeasoned Supervisors (looking to refresh and update their skills)\nTeam Leaders\nHR Professionals\nHigh-potential employees\nEntrepreneurs\nSmall Business Owners\nCorporate Training Specialists\n\n\n\n\n\n\n\nCourse Name\nSupervisory Upskilling Program (S.U.P.E.R.)\n\n\nTraining Dates\nFebruary 18\, 2026\n\n\nTraining Time\n9:00AM – 5:00PM\n\n\nTraining Venue\nMarco Polo Ortigas Manila\n\n\nCourse Fee\n\n\n\n\nStandard Rate\nPhp 15\,000\n\n\nEarly Bird Rate (Until February 4\, 2026)\nPhp 13\,500\n\n\nGroup of 4 Rate (Contact Us to Register)\nPhp 12\,750\n\n\n\n\n\n\nInclusive Of\n\n\n\n\nCourse Materials and Handouts\nCourse Certificates\nBuffet Lunch (if available\, otherwise plated) and AM/PM Snacks
URL:https://crossworks.ph/event/supervisory-upskilling-program-s-u-p-e-r/
LOCATION:Marco Polo Ortigas Manila\, Meralco Avenue\, Sapphire Rd\, Ortigas Center\,\, Pasig\, Metro Manila\, 1600\, Philippines
CATEGORIES:Face-to-Face
ATTACH;FMTTYPE=image/webp:https://crossworks.ph/wp-content/uploads/2024/05/CourseImage-EB-SUPER.webp
ORGANIZER;CN="Crossworks Training and Consulting Corp":MAILTO:info@crossworks.ph
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Asia/Manila:20260211T090000
DTEND;TZID=Asia/Manila:20260213T120000
DTSTAMP:20260419T111459
CREATED:20251018T073240Z
LAST-MODIFIED:20251020T072145Z
UID:10000296-1770800400-1770984000@crossworks.ph
SUMMARY:ISO 31000 Certified Risk Manager
DESCRIPTION:ISO 31000 Certified Risk Manager\n\n\n  \n \nISO 31000 Certified Risk Manager This training course is an amalgamation of theory (including here the standard ISO 31000 itself\, best practices\, and other risk management frameworks) and practice (through quizzes\, exercises\, case studies\, and the like). Upon completion of the training course\, you can sit for the exam and apply to obtain the “PECB Certified ISO 31000 Risk Manager” credential. The credential demonstrates your knowledge and ability to apply the risk management process in an organization based on the guidelines of ISO 31000 and best practices. \nRisks come from multiple sources and can appear in many shapes and sizes. Almost every strategic decision within an organization is accompanied by certain risks that the organization must acknowledge and deal with. Since without taking risks\, there is virtually no growth\, risk management should be an integral part of the processes in every organization. The ISO 31000 Risk Manager training course helps participants acquire the knowledge necessary and ability to integrate the risk management guidelines of ISO 31000 in an organization. It provides information with regard to the risk management principles and their application\, as well as the core elements of the risk management framework and steps for a risk management process. In addition\, it provides the basic approaches\, methods\, and practices for assessing risk in a wide range of situations. \nAt the end of this course\, the participants should be able to:\n\nDemonstrate understanding of risk management principles\, as formulated in ISO 31000\nEstablish\, maintain\, and continually improve a risk management framework\, in accordance with ISO 31000 guidelines\nApply the risk management process\, in accordance with ISO 31000 guidelines\n\nCourse Outline\n\nDay 1 – Introduction to risk management and establishing the risk management framework\n\nCourse objectives and structure\nStandards and regulatory frameworks\nIntroduction to ISO 31000 concepts and principles\nISO 31000 principles\, framework\, and process\nEstablishing the framework and defining the governance\n\n\nDay 2 – Initiation of the Risk management and risk assessment based on ISO 31000\n\nScope\, context and risk criteria\nRisk identification\nRisk analysis\nRisk evaluation\n\n\nDay 3 – Risk treatment\, recording and reporting\, monitoring and review and communication and consultation according to ISO 31000\n\nRisk treatment\nRecording and reporting\nMonitoring and review\nCommunication and consultation\nClosing of the training course\n\n\n\nCertification Exam\n\nOnline examination to be taken anytime after the course\n\nCourse Duration\n\n3 half days – online (with offline activities)\n\nDelivery Methodologies\n\nThe training course is based on theory and best practices used in risk management.\nOnline lecture sessions are illustrated with practical examples.\nThe participants are encouraged to communicate and engage in discussions and exercises.\nThe exercises are similar in structure with the certification exam questions.\n\nThis course is recommended for\n\nManagers or consultants responsible for the effective management of risk in an organization\nIndividuals seeking to gain knowledge about the risk management principles\, framework and process\nIndividuals responsible for the creation and creation and protection of value in their organizations\nIndividuals interested in pursuing a career in risk management\n\n\nCrossworks Training and Consulting Corporation is a partner of the Professional Evaluation and Certification Board based in Canada. We conduct official trainings and proctor certification exams that are recognized and well regarded by industries globally.\n \n\n\n\n\n\nCourse Name\nISO 31000 Certified Risk Manager\n\n\nTraining Dates\nFebruary 11-13\, 2026\n\n\nTraining Time\n9:00AM – 12:00NN\n\n\nTraining Venue\nOnline via Zoom (link to be provided after registration)\n\n\nCourse Fee\n\n\n\n\nStandard Rate\nPhp 42\,000\n\n\nEarly Bird Rate (Until January 28\, 2026)\nPhp 39\,900\n\n\nGroup of 4 Rate (Contact Us to Register)\nPhp 37\,800\n\n\n\n\n\n\nInclusive Of\n\n\n\n\nSoft copy of Course Materials and Handouts\nSoft copy of Course Certificates\nCertification Exam Voucher
URL:https://crossworks.ph/event/iso-31000-certified-risk-manager/
LOCATION:Online
CATEGORIES:Online
ATTACH;FMTTYPE=image/webp:https://crossworks.ph/wp-content/uploads/2023/06/CourseImage-OC-CRM.webp
ORGANIZER;CN="Crossworks Training and Consulting Corp":MAILTO:info@crossworks.ph
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Asia/Manila:20260204T090000
DTEND;TZID=Asia/Manila:20260204T170000
DTSTAMP:20260419T111459
CREATED:20251024T101722Z
LAST-MODIFIED:20260105T074729Z
UID:10000356-1770195600-1770224400@crossworks.ph
SUMMARY:REBOUND: Service Recovery & Complaint Management Excellence
DESCRIPTION:REBOUND\n\n\nService Recovery & Complaint Management Excellence\nCustomers remember how you made things right more than the mistake itself. In today’s competitive market\, service failures happen — but a company’s ability to recover with empathy and speed sets it apart. Effective complaint handling turns frustration into loyalty\, reduces churn\, and protects brand reputation. \nThe REBOUND program equips participants to handle complaints with calm confidence\, apply a structured recovery process\, and rebuild trust through empathy and action. \nAt the end of this course\, participants should be able to:\n\nUnderstand the emotional journey of dissatisfied customers and the Service Recovery Paradox.\nApply a structured 4-step complaint handling process (Acknowledge → Clarify → Resolve → Follow-up).\nDemonstrate empathy\, active listening\, and positive language to calm and reassure upset customers.\nTake ownership and follow through to restore confidence and prevent repeat issues.\n\nCourse Outline\n\nWelcome and Introduction\nObjectives and Overview\nReminders and House Rules\nCustomer Mindset & Emotions – The Complaint Journey\, Service Recovery Paradox\nCommunication Skills for Recovery – Active Listening & Empathy\, Positive Language\, De-escalation\nStructured Service Recovery – 4-Step Recovery Model\, Scripting Practice\nTurning Complaints Into Retention Opportunities\nService Standards & Personal Commitment – Defining What Good Looks Like\, Personal Service Pledge\nSummary and Wrap-Up – Recap\, Key Takeaways\, Action Plan\n\nCourse Duration\n\n1 day – face-to-face\n\nDelivery Methodologies\n\nPlenary Discussions\nLecture / Slide Presentation\nGroup or Pair Activities\nIndividual Reflection\nRole-Play Simulations & Debriefs\nPeer Feedback\nIcebreakers / Energizers / Games\n\nThis course is recommended for:\nFrontliners\, Staff\, Supervisors\, Managers\, and anyone who handles customer complaints face-to-face\, online\, or via phone and wants to strengthen service recovery skills. \n\n\n\n\n\n\nCourse Name\nREBOUND: Service Recovery & Complaint Management Excellence\n\n\nTraining Dates\nFebruary 4\, 2026\n\n\nTraining Time\n9:00AM – 5:00PM\n\n\nTraining Venue\nMarco Polo Ortigas Manila\n\n\nCourse Fee\n\n\n\n\nStandard Rate\nPhp 15\,000\n\n\nEarly Bird Rate (Until January 21\, 2026)\nPhp 13\,500\n\n\nGroup of 4 Rate (Contact Us to Register)\nPhp 12\,750\n\n\n\n\n\n\nInclusive Of\n\n\n\n\nCourse Materials and Handouts\nCourse Certificates\nBuffet Lunch (if available\, otherwise plated) and AM/PM Snacks
URL:https://crossworks.ph/event/rebound-service-recovery-and-complaint-management-excellence/
LOCATION:Marco Polo Ortigas Manila\, Meralco Avenue\, Sapphire Rd\, Ortigas Center\,\, Pasig\, Metro Manila\, 1600\, Philippines
CATEGORIES:Face-to-Face
ATTACH;FMTTYPE=image/png:https://crossworks.ph/wp-content/uploads/2025/10/CourseImage-EB-REB.png
ORGANIZER;CN="Crossworks Training and Consulting Corp":MAILTO:info@crossworks.ph
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Asia/Manila:20260130T090000
DTEND;TZID=Asia/Manila:20260130T170000
DTSTAMP:20260419T111459
CREATED:20251021T132304Z
LAST-MODIFIED:20260105T072813Z
UID:10000321-1769763600-1769792400@crossworks.ph
SUMMARY:Managing Stakeholders Effectively
DESCRIPTION:Managing Stakeholders Effectively\n\n\nThe success of any project or endeavor is highly dependent on how good we manage those that are impacted by our actions. Managing Stakeholders Effectively is a one day intensive course aimed to provide the participant with the skills and competencies needed to become effective at managing stakeholders. This course includes both the soft skills as well as industry accepted tools and techniques to manage stakeholders effectively. \nAt the end of this course\, participants should be able to:\n\nDescribe what is a stakeholder and stakeholder management\nPerform stakeholder identification and analysis\nDescribe the importance of expectation setting\, effective communications\, negotiation\, diplomacy\, power\, and the value of integrity in managing stakeholders\nApply the skills in managing stakeholders effectively to the workplace\n\nCourse Outline\n\nIntroduction\n\nWhat is a stakeholder?\nWhat is stakeholder management?\nIdentifying and Assessing stakeholders\n\nWhere to look for stakeholders?\nAssessing the different stakeholder types\n\nSupporter\nNeutral\nUnaware\nResistor\n\n\n\n\n\n\nActivity – Identifying Stakeholder Types\nStakeholder Attributes\n\nPower\nInterest\nImpact\nInfluence\nUrgency\nLegitimacy\n\n\nThe Power-Interest Grid\nActivity – Power – Interest Grid\nThe Salience Model\nThe Stakeholder Register\nOnline Activity – Kahoot!\nActivity – Creating a Stakeholder Register\nManaging Stakeholders\n\nThe Issue Log\nActivity – The Issue Log\nExpectation Setting\n\n\nEffective Communications\n\nWhat is communication?\nThe three C’s of communication\nActive Listening\nCultural Awareness\nManaging Meetings\n\n\nActivity – Written Communications\nActivity – Oral Communications\nNegotiation\nActivity – Negotiation Role Play\nForms of Power\nDiplomacy\nThe value of Integrity\nOnline Activity – Kahoot!\nActivity – Role Playing\nSummary and Wrap Up\n\nCourse Duration\n\n1 day – face to face\n\nDelivery Methodologies\n\nLectures\nPlenary Discussion\nTeam-Based Activities\n\nThis course is recommended for\n\nProject Managers and Project Leaders\nCommunity Relations Officers\nPublic Relations Officers\nEmployee Communications Officers\nAnyone who deals with multiple stakeholders either internally or externally\n\n\n\n\n\n\n\nCourse Name\nManaging Stakeholders Effectively\n\n\nTraining Dates\nJanuary 30\, 2026\n\n\nTraining Time\n9:00AM – 5:00PM\n\n\nTraining Venue\nMarco Polo Ortigas Manila\n\n\nCourse Fee\n\n\n\n\nStandard Rate\nPhp 15\,000\n\n\nEarly Bird Rate (Until January 16\, 2026)\nPhp 13\,500\n\n\nGroup of 4 Rate (Contact Us to Register)\nPhp 12\,750\n\n\n\n\n\n\nInclusive Of\n\n\n\n\nCourse Materials and Handouts\nCourse Certificates\nBuffet Lunch and AM/PM Snacks
URL:https://crossworks.ph/event/managing-stakeholders-effectively/
LOCATION:Marco Polo Ortigas Manila\, Meralco Avenue\, Sapphire Rd\, Ortigas Center\,\, Pasig\, Metro Manila\, 1600\, Philippines
CATEGORIES:Face-to-Face
ATTACH;FMTTYPE=image/png:https://crossworks.ph/wp-content/uploads/2023/04/CourseImage-EB-MSE.png
ORGANIZER;CN="Crossworks Training and Consulting Corp":MAILTO:info@crossworks.ph
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Asia/Manila:20260128T090000
DTEND;TZID=Asia/Manila:20260129T170000
DTSTAMP:20260419T111500
CREATED:20251020T113459Z
LAST-MODIFIED:20260105T030257Z
UID:10000305-1769590800-1769706000@crossworks.ph
SUMMARY:Project Management Essentials
DESCRIPTION:Project Management Essentials\n\n\nProject Management Essentials is the ultimate crash course in project management! Get ready to face the Project Economy! This two-day activity-based\, learner-centered course on project management essentials is ideal for project managers with little or no formal training in project management. It is based on the A Guide to the Project Management Body of Knowledge (PMBOK)® Guide 6th and 7th Editions\, the de facto global standard on project management. Whether you are working on Waterfall or Agile projects\, this course is suited for you. In a gamified environment\, participants are immersed in real-world simulations using typical project management tools and techniques for optimum learning\, retention\, and fun. Be an awesome project manager. Learn the essential skills of project management today. \nAt the end of this course\, participants should be able to\n\nDescribe the basic concepts of project management\nDescribe the different roles and responsibilities of the Project Manager\, the PMO\, and the Project Stakeholders\nKnow the essential deliverables commonly used during Project Initiation\nKnow the essential activities and deliverables during Project Planning\nKnow the essential activities and deliverables during Project Execution\nKnow the essential activities and deliverables during Project Monitoring and Controlling\nKnow the essential activities and deliverables during Project Closing\n\nCourse Outline\n\nIntroductory Concepts on Project Management\n\nProjects\, Programs\, and Portfolios\nProjects and Operations\nProject Phases\nProject Management Knowledge Areas\nThe Project Manager\nPM 101\nThe Project Management Office (PMO)\nThe Project Stakeholders\n\n\nProject Initiation\n\nThe Business Case\nThe Project Charter\n\n\nProject Planning\n\nThe Project Management Plan\nThe Work Breakdown Structure\nThe Activity List\nWork vs Duration\nLogical Dependencies\nMandatory vs Discretionary Dependencies\nLeads and Lags\nThe Schedule Network Diagram\nThe Critical Path\nSchedule Compression Techniques\nThe Project Schedule\nCost Budgeting\nQuality Planning\nResource Planning\nCommunication Planning\nRisk Planning\nProcurement Planning\nStakeholder Analysis\n\n\nProject Executing\n\nAcquiring and Developing Resources\nPerformance Reporting\nManaging Stakeholder Engagement\n\n\nProject Monitoring and Controlling\n\nEarned Value Analysis\nRisk Register\nIntegrated Change Control\n\n\nProject Closing\n\nLessons Learned Register\nProject Closure\n\n\n\nCourse Duration\n\n2 days – face to face\n\nDelivery Methodologies\n\nLecture\nTeam based activities\nIndividual activities\nOnline Quizzes\nPlenary Discussions\n\nThis course is recommended for\n\nProject Managers and Project Team members with little or no formal PM training\nProject Executives\nProject Stakeholders\nAnyone involved in the development and implementation of projects\n\nCrossworks Training and Consulting Corporation is an Authorized Training Partner of the Project Management Institute. You are guaranteed of quality training materials and exclusive content directly from PMI\, the de facto organization for project management globally. Our project manager trainers are all top caliber and have handled extensive projects in various industries. \n\n\n\n\n\nCourse Name\nProject Management Essentials\n\n\nTraining Dates\nJanuary 28-29\, 2026\n\n\nTraining Time\n9:00AM – 5:00PM\n\n\nTraining Venue\nMarco Polo Ortigas Manila\n\n\nCourse Fee\n\n\n\n\nStandard Rate\nPhp 28\,000\n\n\nEarly Bird Rate (Until December 29\, 2025)\nPhp 25\,200\n\n\nGroup of 4 Rate (Contact Us to Register)\nPhp 23\,800\n\n\n\n\n\n\nInclusive Of\n\n\n\n\nCourse Materials and Handouts\nCourse Certificates\nBuffet Lunch (if available\, otherwise plated) and AM/PM Snacks
URL:https://crossworks.ph/event/project-management-essentials-2/
LOCATION:Marco Polo Ortigas Manila\, Meralco Avenue\, Sapphire Rd\, Ortigas Center\,\, Pasig\, Metro Manila\, 1600\, Philippines
CATEGORIES:Face-to-Face
ATTACH;FMTTYPE=image/png:https://crossworks.ph/wp-content/uploads/2023/04/CourseImage-EB-PME.png
ORGANIZER;CN="Crossworks Training and Consulting Corp":MAILTO:info@crossworks.ph
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Asia/Manila:20260128T090000
DTEND;TZID=Asia/Manila:20260128T170000
DTSTAMP:20260419T111500
CREATED:20251024T043956Z
LAST-MODIFIED:20260105T075124Z
UID:10000349-1769590800-1769619600@crossworks.ph
SUMMARY:Work Attitude and Values Enhancement (W.A.V.E.)
DESCRIPTION:Work Attitude and Values Enhancement (W.A.V.E.)\n\n\nEmployees possessing a positive work attitude and demonstrating strong values are crucial to an employer’s success. It is imperative for a company to enable its workforce to be better\, not only at work\, but also in their personal lives. \nThe W.A.V.E. (Work Attitude and Values Enhancement) course aims to guide participants through their corporate journey by helping them develop their personal mission-vision and realizing what their life goals are. Understanding themselves prepares them to align their goals alongside the company’s\, while emphasizing the need for resiliency to consistently stand by one’s personal values & principles during times of change. \nIn the end\, participants revisit their work outlook & perspective and decide to either renew their resolve to strengthen these or to become better by making a commitment to change and improve themselves further. \nAt the end of this course\, participants should be able to:\n\nExplain the different personality tests used to understand behavior\nCreate and explain personal mission and vision statements\nEnumerate the Values that employers look for in the workforce\nExplain the ways how to improve and manage performance\nDemonstrate how S.M.A.R.T. goal-setting is done\n\nCourse Outline\n\nWelcome and Introduction\n\nObjectives and Overview\nReminders and House Rules\n\n\nKnow Others\, Know Yourself (Awareness)\n\nPersonality Styles\n\nThe 4 Temperaments Theory\nD.I.S.C. Personality Traits\nMyers–Briggs Type Indicator\n\n\n\n\nMission-Vision-Values Statements\nAttitude and Work Environment\n\nLet’s S.W.O.T. It Out\nYour Own S.W.O.T. Analysis\n\n\nCompatibility: Is It A Match?\n\nMaslow’s Hierarchy of Needs\nHerzberg’s Factors on Dissatisfiers & Motivation\n\n\nValues and Priorities\n\nTop Values That Employers Look For Managing Performance\n\nTime Management & Prioritization\nProactivity & Results Orientation\nContinuous Improvement & Innovation\nCustomer Service Mindset & Empathy\n\n\nMaking it S.M.A.R.T. (Goal-Setting)\n\n\nYou and Resiliency\n\nBeing Resilient\nTips for Bouncing Back: Stress Management\n\n\nSUMMARY and WRAP-UP\n\nRecap and Key Take-Aways\n\n\n\nCourse Duration\n\n1 day – face to face\n\nDelivery Methodologies\n\nLecture and Discussion\nActivity\n\nThis course is recommended for\n\nFrontliners\, Staff\, Supervisors\, Managers\, and Executives who would like to know how to improve their individual productivity and increase their positive contributions within the organization\, while striking a harmonious balance with their personal goals and values.\n\n\n\n\n\n\n\nCourse Name\nWork Attitude and Values Enhancement (W.A.V.E.)\n\n\nTraining Dates\nJanuary 28\, 2026\n\n\nTraining Time\n9:00AM – 5:00PM\n\n\nTraining Venue\nMarco Polo Ortigas Manila\n\n\nCourse Fee\n\n\n\n\nStandard Rate\nPhp 15\,000\n\n\nEarly Bird Rate (Until January 14\, 2026)\nPhp 13\,500\n\n\nGroup of 4 Rate (Contact Us to Register)\nPhp 12\,750\n\n\n\n\n\n\nInclusive Of\n\n\n\n\nCourse Materials and Handouts\nCourse Certificates\nBuffet Lunch and AM/PM Snacks
URL:https://crossworks.ph/event/work-attitude-and-values-enhancement-w-a-v-e/
LOCATION:Marco Polo Ortigas Manila\, Meralco Avenue\, Sapphire Rd\, Ortigas Center\,\, Pasig\, Metro Manila\, 1600\, Philippines
CATEGORIES:Face-to-Face
ATTACH;FMTTYPE=image/png:https://crossworks.ph/wp-content/uploads/2023/04/CourseImage-EB-WAVE.png
ORGANIZER;CN="Crossworks Training and Consulting Corp":MAILTO:info@crossworks.ph
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Asia/Manila:20260119T090000
DTEND;TZID=Asia/Manila:20260121T120000
DTSTAMP:20260419T111500
CREATED:20251023T145054Z
LAST-MODIFIED:20251023T145054Z
UID:10000329-1768813200-1768996800@crossworks.ph
SUMMARY:PECB ISO/IEC 42001 Lead Implementer
DESCRIPTION:PECB ISO/IEC 42001 Lead Implementer\n\n\n \n  \nArtificial intelligence (AI) is becoming a driving force in today’s technology landscape. Its application has spanned across numerous sectors. Its rapid expansion brought unique challenges and considerations that demand specific expertise to ensure its effective implementation and responsible management. The PECB ISO/IEC 42001 Lead Implementer training course is your gateway to mastering the practical implementation and responsible management of AI management system. \nThe PECB ISO/IEC 42001 Lead Implementer training course is designed to prepare you to implement AI management system in accordance with ISO/IEC 42001. It provides you with the necessary competencies to effectively translate AI strategies into actionable solutions. It aims to provide a comprehensive understanding of AI implementation best practices and a framework for its successful integration within organizations\, equipping you with the hands-on expertise to drive AIMS implementation projects. \nAfter successfully completing the course and passing the exam\, you can apply for the “PECB Certified ISO/IEC 42001 Lead Implementer” credential that demonstrates your ability to effectively implement AI strategies. \nAt the end of this course\, participants should be able to:\n\nExplain the fundamental concepts and principles of an AIMS based on ISO/IEC 42001\nInterpret the ISO/IEC 42001 requirements for an AIMS from the perspective of an implementer\nInitiate and plan the implementation of an AIMS based on ISO/IEC 42001 by utilizing PECB’s IMS2 Methodology and other best practices\nSupport an organization in operating\, maintaining\, and continually improving an AIMS based on ISO/IEC 42001\nPrepare an organization to undergo a third party certification audit\n\nCourse Outline\nDay 1: Introduction to ISO/IEC 42001 and the initiation of an AIMS implementation \nDay 2: Planning the implementation of an AIMS \nDay 3: Implementation of an AIMS \nDay 4: AIMS monitoring\, continual improvement\, and preparation for the certification audit \nDay 5: Certification exam \nCourse Duration\n5 half-days (with offline work) – Online Classroom \nTarget Audience\n\nProfessionals responsible for overseeing and managing AI projects\nConsultants advising on AI implementation strategies\nExpert advisors and specialists aiming to master the practical implementation of AIMS in accordance with ISO/IEC 42001\nIndividuals tasked with ensuring that AI projects adhere to AI requirements within an organization\nMembers of AIMS implementation teams involved in the implementation of AI systems\nExecutives and managers seeking to make informed decisions regarding AI implementation and its alignment with ISO/IEC 42001\n\n\nCrossworks Training and Consulting Corporation is a partner of the Professional Evaluation and Certification Board based in Canada. We conduct official trainings and proctor certification exams that are recognized and well regarded by industries globally.\n \n\n\n\n\n\nCourse Name\nPECB ISO/IEC 42001 Lead Implementer\n\n\nTraining Dates\nJanuary 19-23\, 2026\n\n\nTraining Time\n9:00AM – 12:00NN\n\n\nTraining Venue\nOnline via Zoom (link to be provided after registration)\n\n\nCourse Fee\n\n\n\n\nStandard Rate\nPhp 50\,000\n\n\nEarly Bird Rate (Until January 5\, 2026)\nPhp 47\,500\n\n\nGroup of 4 Rate (Contact Us to Register)\nPhp 45\,000\n\n\n\n\n\n\nInclusive Of\n\n\n\n\nSoft copy of Course Materials and Handouts\nSoft copy of Course Certificates\nCertification Exam Voucher
URL:https://crossworks.ph/event/pecb-iso-iec-42001-lead-implementer/
LOCATION:Online
CATEGORIES:Online
ATTACH;FMTTYPE=image/png:https://crossworks.ph/wp-content/uploads/2025/10/CourseImage-OC-AILI.png
ORGANIZER;CN="Crossworks Training and Consulting Corp":MAILTO:info@crossworks.ph
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END:VCALENDAR