ISO 31000 Certified Risk Manager
2026-11-18 09:00 - 2026-11-20 12:00 (Asia/Manila) | Online
ISO 31000 Certified Risk Manager

ISO 31000 Certified Risk Manager This training course is an amalgamation of theory (including here the standard ISO 31000 itself, best practices, and other risk management frameworks) and practice (through quizzes, exercises, case studies, and the like). Upon completion of the training course, you can sit for the exam and apply to obtain the “PECB Certified ISO 31000 Risk Manager” credential. The credential demonstrates your knowledge and ability to apply the risk management process in an organization based on the guidelines of ISO 31000 and best practices.
Risks come from multiple sources and can appear in many shapes and sizes. Almost every strategic decision within an organization is accompanied by certain risks that the organization must acknowledge and deal with. Since without taking risks, there is virtually no growth, risk management should be an integral part of the processes in every organization. The ISO 31000 Risk Manager training course helps participants acquire the knowledge necessary and ability to integrate the risk management guidelines of ISO 31000 in an organization. It provides information with regard to the risk management principles and their application, as well as the core elements of the risk management framework and steps for a risk management process. In addition, it provides the basic approaches, methods, and practices for assessing risk in a wide range of situations.
At the end of this course, the participants should be able to:

Demonstrate understanding of risk management principles, as formulated in ISO 31000
Establish, maintain, and continually improve a risk management framework, in accordance with ISO 31000 guidelines
Apply the risk management process, in accordance with ISO 31000 guidelines

Course Outline

Day 1 – Introduction to risk management and establishing the risk management framework

Course objectives and structure
Standards and regulatory frameworks
Introduction to ISO 31000 concepts and principles
ISO 31000 principles, framework, and process
Establishing the framework and defining the governance

Day 2 – Initiation of the Risk management and risk assessment based on ISO 31000

Scope, context and risk criteria
Risk identification
Risk analysis
Risk evaluation

Day 3 – Risk treatment, recording and reporting, monitoring and review and communication and consultation according to ISO 31000

Risk treatment
Recording and reporting
Monitoring and review
Communication and consultation
Closing of the training course

Certification Exam

Online examination to be taken anytime after the course

Course Duration

3 half days – online (with offline activities)

Delivery Methodologies

The training course is based on theory and best practices used in risk management.
Online lecture sessions are illustrated with practical examples.
The participants are encouraged to communicate and engage in discussions and exercises.
The exercises are similar in structure with the certification exam questions.

This course is recommended for

Managers or consultants responsible for the effective management of risk in an organization
Individuals seeking to gain knowledge about the risk management principles, framework and process
Individuals responsible for the creation and creation and protection of value in their organizations
Individuals interested in pursuing a career in risk management

Crossworks Training and Consulting Corporation is a partner of the Professional Evaluation and Certification Board based in Canada. We conduct official trainings and proctor certification exams that are recognized and well regarded by industries globally.

Course Name
ISO 31000 Certified Risk Manager

Training Dates
November 18-20, 2026

Training Time
9:00AM – 12:00NN

Training Venue
Online via Zoom (link to be provided after registration)

Course Fee

Standard Rate
Php 42,000

Early Bird Rate (Until November 4, 2026)
Php 39,900

Group of 4 Rate (Contact Us to Register)
Php 37,800

Inclusive Of

Soft copy of Course Materials and Handouts
Soft copy of Course Certificates
Certification Exam Voucher

Certified Associate in Project Management (CAPM) Review Course
2026-11-18 09:00 - 2026-11-20 18:00 | Marco Polo Ortigas Manila, Meralco Avenue, Sapphire Rd, Ortigas Center,, Pasig, Metro Manila, 1600, Philippines
Certified Associate in Project Management (CAPM) Review Course

Prepare to jumpstart your project management career with the PMI Certified Associate in Project Management (CAPM)® Certification Course. This comprehensive program equips aspiring project professionals with a solid foundation in project management principles, practices, and terminology as outlined in the PMBOK® Guide. Whether you’re new to project management or seeking formal recognition of your skills, this course provides the essential knowledge and exam strategies needed to confidently pass the CAPM® exam. Through interactive learning, real-world examples, and practice questions, participants will gain the tools to effectively contribute to project teams and advance their professional journey in project management.
At the end of this course, participants should be able to

Discuss the fundamentals of project management, including the different roles within the project environment.
Select the appropriate development approach and life cycle to use for specific projects
Describe the importance of Business Analysis in projects
Discuss the various activities and artifacts in starting a project
Plan projects using a plan-based methodology
Plan projects using an adaptive approach
Manage Project work and delivery
Be ready to take the CAPM Exam

Course Outline

Day 1

Course Overview

Projects
The CAPM® Professional
The Project Management Institute
About this Course

Project Management Fundamentals

What is a Project
Project Management Challenges
Project or Operational Work?
Programs and Portfolios
The Project Environment

Organizing for Project Performance

Stakeholder
Project Sponsor Role
Project Manager Role
Project Team

Development Approach and Life Cycle

Fundamentals of Project Life Cycle
Tailoring the Project Life Cycle and Development Approach
Project Activities, Deliverables, and Milestones

Business Analysis Frameworks

The importance of Business Analysis
The Business Analyst Role
Requirements as Focus of Business Analysis
Stakeholders of the Business Analyst
Influence of Project Approaches of Business Analysis

Starting a Project

Understanding the Business Case
Creating the Project Charter
Establishing Communications
Selecting and Tailoring the Project Approach

Day 2

Predictive, Plan-Based Methodology

Tailoring a Project Life Cycle
Developing a Project Management Plan – Scope and Schedule (includes Resources and Costs)
Developing a Project Management Plan – Quality
Developing a Project Management Plan – Uncertainty and Risks
Project Integration

Adaptive Approaches

Foundation and Considerations for Adaptive Approaches
Typical Steps in Adaptive Projects
Plan Releases and Iterations
Adaptive Approaches and Frameworks

Day 3

Project Work and Delivery

Engaging Stakeholders
Monitoring and Controlling Processes
Detecting and Solving Problems
Measuring Performance
Apply Project Controls and Forecasting
Validating Requirements through Project Delivery
Closing and Transitioning

Conclusion

Course Duration

3 days – face to face

Delivery Methodologies

Lecture
Plenary Discussions

This course is recommended for

New project managers and those who have not had formal training in project management
Project Managers who want to acquire PMI Certification but have not yet garnered the necessary experience hours
Professionals who want to transition to project management

Crossworks Training and Consulting Corporation is an Authorized Training Partner of the Project Management Institute. You are guaranteed of quality training materials and exclusive content directly from PMI, the de facto organization for project management globally. Our project manager trainers are all top caliber and have handled extensive projects in various industries.

Course Name
Certified Associate in Project Management (CAPM) Review Course

Training Dates
November 18-20, 2026

Training Time
9:00AM – 6:00PM

Training Venue
Marco Polo Ortigas Manila

Course Fee

Standard Rate
Php 35,000

Early Bird Rate (Until November 4, 2026)
Php 33,250

Group of 4 Rate (Contact Us to Register)
Php 31,500

Optional Add-On PMI-ACP Exam Fee Bundle
+ Php 32,000

Inclusive Of

Official PMI CAPM Review Course Materials
Crossworks Proprietary Supplemental Handouts
Course Certificates
Buffet Lunch and AM/PM Snacks (Buffet Lunch is subject to hotel availability; otherwise, plated lunch)
Optional Add-On (CAPM Exam Fee* + 1 Year PMI Membership* + Crosswork’s 2 month Study Plan and Videos)

*Must be activated immediately after the training date.

PMI Agile Certified Practitioner (PMI-ACP) Review Course
2026-11-24 09:00 - 2026-11-27 18:00 | Marco Polo Ortigas Manila, Meralco Avenue, Sapphire Rd, Ortigas Center,, Pasig, Metro Manila, 1600, Philippines
PMI Agile Certified Practitioner (PMI-ACP) Review Course

Be at the forefront of Agile practices in your organization. The PMI Agile Certified Practitioner (PMI-ACP) is the only industry-agnostic, experience-based, and ISO accredited certification exam for agile. It showcases your ability to apply various agile approaches, such as SCRUM, Lean, Kanban, and more. This course satisfies the 28 contact hours needed to take the PM-ACP exam and is developed by Agilists for Agilists and shows the ability to demonstrate the Agile Mindset and Leadership.
At the end of this course, participants should be able to

Discuss why Agile is fast becoming a preferred approach to delivering projects
Understand the Mindset domain and its components
Understand the Leadership domain and its components
Understand the Product domain and its components
Understand the Delivery domain and its components
Evaluate one’s preparedness for the PMP Exam

Course Outline

Introduction

The PMI ACP Exam

Why Agile?

Changes in the workplace

Characteristics of the Agile Mindset

Summarizing the Core Principles

Why use an Agile Approach

Professional, team, and organizational agility

Creating organizational change

Agile Triangle

Mindset Domain

Experiment Early

Build an increment of the product to validate the solution

Iterative and Incremental Life Cycles

Embrace the Agile Mindset

Embrace the 4 values and 12 principles

Use Agile Frameworks

Apply Principles of Systems Thinking

Interpret the output of agile suitability tools

Integrate Agile Hybrid Models based on needs

Promote a Collaborative team environment

Establish team vision and working agreements

Form and develop high-performing teams

Use retrospective findings

Use collaborative practices to break down silos

Commit to the team’s decisions even in disagreement

Evaluate the team’s understanding of Agile

Identify factors for inter-team coordination

Build Transparency

Provide accessible project status and information

Establish a feedback loop

Use communication strategies for collocated and distributed teams

Foster Psychological Safety

Promote a no-blame culture

Create a safe environment

Solicit and provide constructive feedback.

Shorten Feedback Loops

Include customers from day 1

Deliver value as often as possible

Use tools and techniques to shorten feedback

Embrace Change

Promote a Growth Mindset

Respond to changing requirements and priorities

Encourage and model T-shaped skills

Leadership Domain

Empower Teams

Establish an environment of Trust

Promote collective ownership of goals

Training, coaching, and mentoring

Coaching and mentoring members

Employ emotional intelligence techniques

Interpret non-verbal cues during team interaction

Self-assessment tools and techniques

Facilitate Problem Resolution

Investigate the root cause of problems

Determine resolution strategies with the team

Ensure problems are resolved on time

Promoting knowledge sharing

Create an environment to capture and share knowledge

Leverage organizational knowledge assets

Allocate time for knowledge sharing and making required updates

Promote agile mindset principles and practices

Create awareness around agile values and principles

Foster an environment of continuous improvement

Recognize and celebrate agile behavior

Promote a shared vision and purpose

Define and ensure a common understanding of purpose and vision with all the stakeholders

Ensure the product is aligned with the vision and organizational goals

Continuously communicate the vision and purpose

Facilitate conflict management

Identify the root cause of the levels of conflict

Promote a collaborative approach to solve conflicts

Product Domain

Refine the product backlog

Clarify the backlog items

Prioritize the backlog items

Decompose the backlog items as needed

Use tools and techniques to collectively size up work

Manage increments

Ensure the increment is aligned with business priorities

Define increment goals

Demonstrate increments of value from early feedback

Measure the delivery of value

Measure the delivery of value

Visual Work

Educate the Team on Visualization Techniques

Manage Value Delivery

Define what success looks like

Ensure that the value increments are optimized

Delivery Domain

Seek Early Feedback

Evaluate customer satisfaction

Deliver work in small increments

Collect and incorporate stakeholder feedback on a regular basis

Manage Agile Metrics

Determine which metrics are appropriate for a given audience

Radiate metrics across the relevant audience

Review and analyze metrics

Use metrics insights for decision making

Manage impediments and risks

Proactively identify risks and impediments

Engage the team to find the most appropriate course of action

Prioritize impediment removal and risk mitigation strategies

Monitor and control risk impediments

Use lessons learned

Recognize and eliminate wastes

Visualize the end-to-end flow of value

Use metrics, tools, and feedback loops to identify wastes

Prioritize waste reduction activities

Iterate on the identification and reduction of wastes

Perform continuous improvement

Obtain metrics and feedback to drive continuous improvement

Implement improvement actions

Evaluate the effectiveness of process improvements

Engage customers

Identify and analyze customers and their needs

Validate that iteration deliverables meet acceptance criteria

Encourage collaboration between the customer and the team

Optimize Flow

Limit work-in-progress at all levels

Shield team members from interruptions

Use metrics to analyze and improve flow

Course Duration

4 days – Face-to-Face

Delivery Methodologies

Lecture
Plenary Discussions

This course is recommended for

Agile Practitioners who want a broader understanding of Agile practices
Project Managers who want to acquire the PMI-ACP Certification
Project Managers who want to acquire knowledge of managing agile projects

Crossworks Training and Consulting Corporation is an Authorized Training Partner of the Project Management Institute. You are guaranteed of quality training materials and exclusive content directly from PMI, the de facto organization for project management globally. Our project manager trainers are all top caliber and have handled extensive projects in various industries.

Course Name
PMI Agile Certified Practitioner (PMI-ACP) Review Course

Training Dates
November 24-27, 2026

Training Time
9:00AM – 6:00PM

Training Venue
Marco Polo Ortigas Manila

Course Fee

Standard Rate
Php 42,000

Early Bird Rate (Until November 10, 2026)
Php 39,900

Group of 4 Rate (Contact Us to Register)
Php 37,800

Optional Add-On PMI-ACP Exam Fee Bundle
+ Php 36,000

Inclusive Of

Official PMI-ACP Review Course Materials
Crossworks Proprietary Supplemental Handouts
Course Certificates
Buffet Lunch and AM/PM Snacks (Buffet Lunch is subject to hotel availability; otherwise, plated lunch)
Optional Add-On (PMI-ACP Exam Fee* + 1 Year PMI Membership* + Crosswork’s 2 month Study Plan and Videos)

*Must be activated immediately after the training date.

Work Attitude and Values Enhancement (W.A.V.E.)
2026-11-26 09:00 - 17:00 | Marco Polo Ortigas Manila, Meralco Avenue, Sapphire Rd, Ortigas Center,, Pasig, Metro Manila, 1600, Philippines
Work Attitude and Values Enhancement (W.A.V.E.)

Employees possessing a positive work attitude and demonstrating strong values are crucial to an employer’s success. It is imperative for a company to enable its workforce to be better, not only at work, but also in their personal lives.
The W.A.V.E. (Work Attitude and Values Enhancement) course aims to guide participants through their corporate journey by helping them develop their personal mission-vision and realizing what their life goals are. Understanding themselves prepares them to align their goals alongside the company’s, while emphasizing the need for resiliency to consistently stand by one’s personal values & principles during times of change.
In the end, participants revisit their work outlook & perspective and decide to either renew their resolve to strengthen these or to become better by making a commitment to change and improve themselves further.
At the end of this course, participants should be able to:

Explain the different personality tests used to understand behavior
Create and explain personal mission and vision statements
Enumerate the Values that employers look for in the workforce
Explain the ways how to improve and manage performance
Demonstrate how S.M.A.R.T. goal-setting is done

Course Outline

Welcome and Introduction

Objectives and Overview
Reminders and House Rules

Know Others, Know Yourself (Awareness)

Personality Styles

The 4 Temperaments Theory
D.I.S.C. Personality Traits
Myers–Briggs Type Indicator

Mission-Vision-Values Statements
Attitude and Work Environment

Let’s S.W.O.T. It Out
Your Own S.W.O.T. Analysis

Compatibility: Is It A Match?

Maslow’s Hierarchy of Needs
Herzberg’s Factors on Dissatisfiers & Motivation

Values and Priorities

Top Values That Employers Look For Managing Performance

Time Management & Prioritization
Proactivity & Results Orientation
Continuous Improvement & Innovation
Customer Service Mindset & Empathy

Making it S.M.A.R.T. (Goal-Setting)

You and Resiliency

Being Resilient
Tips for Bouncing Back: Stress Management

SUMMARY and WRAP-UP

Recap and Key Take-Aways

Course Duration

1 day – face to face

Delivery Methodologies

Lecture and Discussion
Activity

This course is recommended for

Frontliners, Staff, Supervisors, Managers, and Executives who would like to know how to improve their individual productivity and increase their positive contributions within the organization, while striking a harmonious balance with their personal goals and values.

Course Name
Work Attitude and Values Enhancement (W.A.V.E.)

Training Dates
November 26, 2026

Training Time
9:00AM – 5:00PM

Training Venue
Marco Polo Ortigas Manila

Course Fee

Standard Rate
Php 15,000

Early Bird Rate (Until November 12, 2026)
Php 13,500

Group of 4 Rate (Contact Us to Register)
Php 12,750

Inclusive Of

Course Materials and Handouts
Course Certificates
Buffet Lunch and AM/PM Snacks

CORE: Personal Effectiveness & Self-Leadership at Work
2026-12-02 09:00 - 17:00 | Marco Polo Ortigas Manila, Meralco Avenue, Sapphire Rd, Ortigas Center,, Pasig, Metro Manila, 1600, Philippines
CORE: Personal Effectiveness & Self-Leadership at Work

In today’s demanding workplace, technical skills alone aren’t enough. Professionals need clarity, discipline, and the right mindset to stay productive, adapt to change, and deliver meaningful results. Personal effectiveness is about taking ownership — of time, energy, mindset, and impact — so you can thrive at work and in life.
The CORE program helps participants become more intentional, organized, and resilient. They will clarify priorities, master self-management tools, and cultivate a proactive, values-driven approach to their daily work.
At the end of this course, participants should be able to:

Define what personal effectiveness means in today’s workplace.
Assess their current habits and identify personal productivity blockers.
Apply practical tools for prioritization, time & energy management.
Demonstrate proactive behavior and accountability to meet goals.
Align personal values and strengths with organizational objectives.

Course Outline

Welcome and Introduction
Objectives and Overview
Reminders and House Rules
Understanding Personal Effectiveness – Self-Leadership: Mindset vs. Skillset, The 3 Dimensions: Clarity, Discipline, Resilience
Clarity & Goal-Setting – SMART Goals, Values & Strengths Alignment, The Focus Funnel
Managing Time & Energy – Planning vs. Reacting, Energy Management & Micro-Recovery, Overcoming Procrastination
Proactivity & Accountability – Victim to Owner Mindset, Influencing What You Can Control, Building Habits That Stick
Application & Action Plan – Key Changes Commitment
Summary and Wrap-Up – Recap, Key Takeaways, Action Plan

Course Duration

1 day – face-to-face

Delivery Methodologies

Plenary Discussions
Lecture / Slide Presentation
Self-Assessments & Reflections
Group or Pair Activities
Peer Feedback
Icebreakers / Energizers / Games

This course is recommended for:
Employees, professionals, supervisors, and managers who want to improve productivity, manage priorities effectively, and take ownership of their personal growth and work impact.

Course Name
CORE: Personal Effectiveness and Self-Leadership at Work

Training Dates
December 2, 2026

Training Time
9:00AM – 5:00PM

Training Venue
Marco Polo Ortigas Manila

Course Fee

Standard Rate
Php 15,000

Early Bird Rate (Until November 18, 2026)
Php 13,500

Group of 4 Rate (Contact Us to Register)
Php 12,750

Inclusive Of

Course Materials and Handouts
Course Certificates
Buffet Lunch (if available, otherwise plated) and AM/PM Snacks

IMPACT: Influential Communication & Negotiation in Customer Interactions
2026-12-09 09:00 - 17:00 | Marco Polo Ortigas Manila, Meralco Avenue, Sapphire Rd, Ortigas Center,, Pasig, Metro Manila, 1600, Philippines
IMPACT: Influential Communication & Negotiation in Customer Interactions
Great customer experiences aren’t just about solving problems — they’re about shaping conversations. Employees who know how to communicate with influence can calm tensions, secure buy-in, and negotiate solutions that satisfy both the customer and the business.
IMPACT equips participants to speak with clarity and confidence, adapt to different personalities, and use ethical persuasion and negotiation strategies.
At the end of this course, participants should be able to:

Frame messages clearly and adapt communication style to different customers or stakeholders.
Use persuasion principles (trust, credibility, reciprocity, social proof) to influence decisions ethically.
Handle objections with confidence and empathy.
Apply basic negotiation techniques to reach win–win solutions while maintaining relationships.

Course Outline

Welcome and Introduction
Objectives and Overview
Reminders and House Rules
Influence Foundations – What Influence Is (and Isn’t), Credibility & Trust
Understanding Others – Quick Stakeholder Profiling (DISC Lens)
Framing & Persuasion Tools – Storytelling, Reciprocity, Social Proof, Positive Framing
Negotiation Made Simple – BATNA, Win–Win Thinking, Trade-Offs
Practical Application – Role-Plays, Feedback
Summary and Wrap-Up – Recap, Key Takeaways, Action Plan

Course Duration

1 day – face-to-face

Delivery Methodologies

Plenary Discussions
Lecture / Slide Presentation
Group or Pair Activities
Individual Reflection
Role-Play Simulations & Debriefs
Peer Feedback
Icebreakers / Energizers / Games

This course is recommended for:
Frontliners, Sales & Service Teams, Supervisors, Managers, and anyone who needs to influence, negotiate, or persuade in customer or internal interactions.

Course Name
IMPACT: Influential Communication & Negotiation in Customer Interactions

Training Dates
December 9, 2026

Training Time
9:00AM – 5:00PM

Training Venue
Marco Polo Ortigas Manila

Course Fee

Standard Rate
Php 15,000

Early Bird Rate (Until November 25, 2026)
Php 13,500

Group of 4 Rate (Contact Us to Register)
Php 12,750

Inclusive Of

Course Materials and Handouts
Course Certificates
Buffet Lunch (if available, otherwise plated) and AM/PM Snacks

Auditing Artificial Intelligence Management Systems based on ISO 42001
2026-12-10 09:00 - 2026-12-11 12:00 | Online
Auditing Artificial Intelligence Management Systems based on ISO 42001

This course equips participants with the knowledge and skills necessary to plan, conduct, and report on internal audits of an Artificial Intelligence Management System (AIMS) based on ISO 42001. Participants will learn the principles of auditing artificial intelligence management systems, the specific requirements of ISO 42001 from an auditor’s perspective, and best practices for conducting effective and value-added audits in a virtual environment. This course is designed for individuals who will be performing internal audits of an ISO 42001-based AIMS.
Upon completion of this course, participants will be able to:

Understand the principles of auditing as defined in ISO 19011
Interpret the requirements of ISO 42001 from an audit perspective
Plan and prepare for an internal audit of an AIMS
Develop audit checklists and working documents
Conduct effective audit interviews in a virtual setting
Gather and evaluate audit evidence related to AI processes and controls
Identify and document audit findings, including nonconformities, observations, and strengths
Prepare audit reports that are clear, concise, and objective
Understand the follow-up process for audit findings
Apply auditing techniques specific to AI systems (e.g., bias detection, transparency, accountability)

Course Outline :
Day 1 :
Module 1: Principles of Auditing and ISO 19011

Introduction to Auditing: Definition, Types of Audits
The Principles of Auditing
Overview of ISO 19011: Guidelines for Auditing Management Systems
Managing an Audit Program
Roles and Responsibilities of Auditors
Ethical Considerations for Auditors

Module 2: Auditing the Requirements of ISO 42001

Auditing Clause 4: Context of the Organization (Understanding AI landscape, stakeholder expectations)
Auditing Clause 5: Leadership (Commitment, AI Policy, Assignment of Responsibilities)
Auditing Clause 6: Planning (AI Risk Assessment and Treatment, AI Objectives and Planning)
Auditing Clause 7: Support (Resources, Competence, Awareness, Communication, Documented Information related to AI)

Module 3: Planning and Preparing for an AIMS Audit (0.5 hours)

Defining the Audit Objectives, Scope, and Criteria
Establishing the Audit Team
Developing the Audit Plan
Preparing Audit Checklists and Working Documents for AI-specific processes

Day 2 :
Module 4: Conducting the AIMS Audit

Opening Meeting (Purpose and Agenda)
Conducting Audit Interviews Effectively in a Virtual Environment
Gathering and Verifying Audit Evidence related to AI systems and processes
Evaluating Audit Evidence against ISO 42001 requirements
Auditing Specific AI Aspects:
Data Management and Governance
AI Development Lifecycle Controls
Validation and Verification Processes
Human Oversight and Decision-Making
Management of Bias, Fairness, and Transparency
Accountability Mechanisms

Module 5: Documenting Audit Findings and Reporting (1.5 hours)

Identifying and Classifying Audit Findings (Nonconformities, Observations, Strengths)
Writing Clear, Concise, and Objective Audit Findings
Preparing the Audit Report: Content and Structure
Communicating Audit Findings to the Auditee
Closing Meeting (Presenting Audit Findings)

Module 6: Audit Follow-up and Continual Improvement (0.5 hours)

The Importance of Corrective Actions
Evaluating the Effectiveness of Corrective Actions
The Role of Auditing in the Continual Improvement of the AIMS

Course Duration

2 half-days – Online Classroom

Target Audience:

Internal Auditors
Quality Management Professionals responsible for internal audits
AI Project Managers and Team Members involved in AIMS compliance
Individuals seeking to become qualified internal auditors for ISO 42001
Consultants assisting organizations with AIMS audits

Course Name
Auditing Artificial Intelligence Management Systems based on ISO 42001

Training Dates
December 10-11, 2026

Training Time
9:00AM – 12:00NN

Training Venue
Online via Zoom (link to be provided after registration)

Course Fee

Standard Rate
Php 15,000

Early Bird Rate (Until November 26, 2026)
Php 13,500

Group of 4 Rate (Contact Us to Register)
Php 12,750

Inclusive Of

Soft copy of Course Materials and Handouts
Soft copy of Course Certificates

Negotiating For Results
2026-12-11 09:00 - 17:00 | Marco Polo Ortigas Manila, Meralco Avenue, Sapphire Rd, Ortigas Center,, Pasig, Metro Manila, 1600, Philippines
Negotiating for Results

The art of Negotiating has been thought of as a skill reserved only for those doing sales or procurement. However, the truth is that everyone negotiates more than we make think we do. We negotiate with our bosses, our colleagues, our staff, and pretty much everyone we work with. We negotiate because we need to drive results. This one-day course is founded upon the concept of principles-based negotiations and helps the participant learn the skill and art of negotiations through actual hands-on exercises in negotiating. Participants are immersed in various simulation activities that mimic various negotiation scenarios that professionals deal with on a regular basis.
At the end of this course, the participant should be able to:

Describe why negotiations is both a skill and an art
Perform Principle-based Negotiations in various scenarios
Apply and respond to various negotiation techniques taught in this course

Course Outline

Introduction

Negotiation as both an Art and Science

Why can’t I negotiate well?

The Problem with Positions
Principle-based versus Position-based Negotiations

Principle Based Negotiations

Activity: The Rent
Separate People from the Problem
Activity: The Job Offer
Focus on Interests, not Positions
Activity: Selling the Kitchen Sink
Generate Options
Activity: Cubicle Mates
Use Objective Criteria

What if they are more powerful at negotiating?

Activity: Hostile Takeover
Developing your BATNA

What if they won’t play?

Negotiation Jiu-jitsu
The one-text procedure
Activity: Team-based Negotiation

Negotiation (dirty) tricks and techniques
Wrap up and closure

Course Duration

1 day – face to face

Delivery Methodologies

Lecture
Role Based Simulations
Plenary Discussions

This course is recommended for

Sales Agents / Account Managers
Business Owners
Customer Service Personnel
People who have high levels of internal or external interaction in their organization

Course Name
Negotiating for Results

Training Dates
December 11, 2026

Training Time
9:00AM – 5:00PM

Training Venue
Marco Polo Ortigas Manila

Course Fee

Standard Rate
Php 15,000

Early Bird Rate (Until November 27, 2026)
Php 13,500

Group of 4 Rate (Contact Us to Register)
Php 12,750

Inclusive Of

Course Materials and Handouts
Course Certificates
Buffet Lunch and AM/PM Snacks
