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X-WR-CALNAME:Crossworks - Project Management. Leadership. Design Thinking Trainings.
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BEGIN:VEVENT
DTSTART;TZID=Asia/Manila:20261112T090000
DTEND;TZID=Asia/Manila:20261113T120000
DTSTAMP:20260419T181524
CREATED:20251023T231314Z
LAST-MODIFIED:20251023T231314Z
UID:10000340-1794474000-1794571200@crossworks.ph
SUMMARY:Implementing Artificial Intelligence Management Systems based on ISO 42001
DESCRIPTION:Implementing Artificial Intelligence Management Systems based on ISO 42001\n\n\nThis practical course provides participants with the knowledge and skills necessary to implement an Artificial Intelligence Management System (AIMS) based on the ISO 42001 standard. Through interactive sessions\, discussions\, and practical exercises\, participants will learn how to establish\, implement\, maintain\, and continually improve an AIMS within their organization. This course is designed for individuals who will be directly involved in the implementation and management of AI systems according to ISO 42001. \nUpon completion of this course\, participants will be able to:\n\nUnderstand the detailed requirements of ISO 42001.\nPlan and scope the implementation of an AIMS within their organization.\nEstablish the context of the organization in relation to AI and identify relevant stakeholders.\nDefine AI policies\, objectives\, and processes aligned with ISO 42001.\nConduct AI risk assessments and implement appropriate risk treatment measures.\nDevelop necessary documentation for the AIMS.\nImplement controls related to data management\, AI development lifecycle\, and validation.\nEstablish processes for monitoring\, measurement\, analysis\, and evaluation of the AIMS.\nImplement processes for addressing nonconformities and achieving continual improvement.\nUnderstand the requirements for internal audits of the AIMS.\n\nCourse Outline:\nDay 1 : \nModule 1: Detailed Review of ISO 42001 Requirements \n\nIn-depth analysis of each clause of the ISO 42001 standard:\nClauses 4: Context of the Organization (Understanding the AI landscape\, stakeholder needs)\nClause 5: Leadership (Commitment\, AI Policy\, Roles\, Responsibilities\, and Authorities)\nClause 6: Planning (Addressing Risks and Opportunities related to AI\, AI Objectives and Planning to Achieve Them)\n\nModule 2: Establishing the AIMS Framework \n\nDefining the Scope of the AIMS\nDeveloping the AI Policy and Objectives\nEstablishing Organizational Roles and Responsibilities for the AIMS\nPlanning the AIMS Implementation Project\nDocument Control and Management\n\nModule 3: Risk Assessment and Treatment for AI \n\nIdentifying AI-related Risks and Opportunities\nMethodologies for Assessing AI Risks (Bias\, Security\, Privacy\, Ethical Concerns\, etc.)\nPlanning Risk Treatment Actions\nIntegrating Risk Management into the AIMS\n\nDay 2: \nModule 4: Implementing AIMS Controls \n\nClause 7: Support (Resources\, Competence\, Awareness\, Communication\, Documented Information specific to AI)\nClause 8: Operation:\n\n\nOperational Planning and Control for AI Development Lifecycle\nData Management and Governance in AI\nRequirements for Validation and Verification of AI Systems\nHuman Oversight and Decision-Making in AI\nManagement of Changes to AI Systems\n\nModule 5: Performance Evaluation and Improvement \n\nClause 9: Performance Evaluation:\n\n\nMonitoring\, Measurement\, Analysis\, and Evaluation of the AIMS and AI performance\nInternal Auditing of the AIMS (Introduction and Planning)\nManagement Review\nClause 10: Improvement:\n\n\nAddressing Nonconformities and Taking Corrective Actions\nContinual Improvement of the AIMS\n\nModule 6: Preparing for Certification \n\nUnderstanding the ISO 42001 Certification Process\nKey Considerations for a Successful Certification Audit\nResources and Next Steps for Maintaining the AIMS\n\nCourse Duration\n\n2 half-days – Online Classroom\n\nTarget Audience:\n\nAI Project Managers and Team Members\nIT Professionals and Data Scientists involved in AI development and deployment\nRisk and Compliance Managers\nQuality Management Professionals\nIndividuals responsible for establishing and maintaining an AIMS\nConsultants advising organizations on ISO 42001 implementation\n\n\n\n\n\n\n\nCourse Name\nImplementing Artificial Intelligence Management Systems based on ISO 42001\n\n\nTraining Dates\nNovember 12-13\, 2026\n\n\nTraining Time\n9:00AM – 12:00NN\n\n\nTraining Venue\nOnline via Zoom (link to be provided after registration)\n\n\nCourse Fee\n\n\n\n\nStandard Rate\nPhp 15\,000\n\n\nEarly Bird Rate (Until October 29\, 2026)\nPhp 13\,500\n\n\nGroup of 4 Rate (Contact Us to Register)\nPhp 12\,750\n\n\n\n\n\n\nInclusive Of\n\n\n\n\nSoft copy of Course Materials and Handouts\nSoft copy of Course Certificates
URL:https://crossworks.ph/event/implementing-artificial-intelligence-management-systems-based-on-iso-42001-4/
LOCATION:Online
CATEGORIES:Online
ATTACH;FMTTYPE=image/png:https://crossworks.ph/wp-content/uploads/2025/10/CourseImage-OC-IMPAI.png
ORGANIZER;CN="Crossworks Training and Consulting Corp":MAILTO:info@crossworks.ph
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Asia/Manila:20261118T090000
DTEND;TZID=Asia/Manila:20261120T120000
DTSTAMP:20260419T181524
CREATED:20251020T074205Z
LAST-MODIFIED:20251020T074241Z
UID:10000299-1794992400-1795176000@crossworks.ph
SUMMARY:ISO 31000 Certified Risk Manager
DESCRIPTION:ISO 31000 Certified Risk Manager\n\n\n  \n \nISO 31000 Certified Risk Manager This training course is an amalgamation of theory (including here the standard ISO 31000 itself\, best practices\, and other risk management frameworks) and practice (through quizzes\, exercises\, case studies\, and the like). Upon completion of the training course\, you can sit for the exam and apply to obtain the “PECB Certified ISO 31000 Risk Manager” credential. The credential demonstrates your knowledge and ability to apply the risk management process in an organization based on the guidelines of ISO 31000 and best practices. \nRisks come from multiple sources and can appear in many shapes and sizes. Almost every strategic decision within an organization is accompanied by certain risks that the organization must acknowledge and deal with. Since without taking risks\, there is virtually no growth\, risk management should be an integral part of the processes in every organization. The ISO 31000 Risk Manager training course helps participants acquire the knowledge necessary and ability to integrate the risk management guidelines of ISO 31000 in an organization. It provides information with regard to the risk management principles and their application\, as well as the core elements of the risk management framework and steps for a risk management process. In addition\, it provides the basic approaches\, methods\, and practices for assessing risk in a wide range of situations. \nAt the end of this course\, the participants should be able to:\n\nDemonstrate understanding of risk management principles\, as formulated in ISO 31000\nEstablish\, maintain\, and continually improve a risk management framework\, in accordance with ISO 31000 guidelines\nApply the risk management process\, in accordance with ISO 31000 guidelines\n\nCourse Outline\n\nDay 1 – Introduction to risk management and establishing the risk management framework\n\nCourse objectives and structure\nStandards and regulatory frameworks\nIntroduction to ISO 31000 concepts and principles\nISO 31000 principles\, framework\, and process\nEstablishing the framework and defining the governance\n\n\nDay 2 – Initiation of the Risk management and risk assessment based on ISO 31000\n\nScope\, context and risk criteria\nRisk identification\nRisk analysis\nRisk evaluation\n\n\nDay 3 – Risk treatment\, recording and reporting\, monitoring and review and communication and consultation according to ISO 31000\n\nRisk treatment\nRecording and reporting\nMonitoring and review\nCommunication and consultation\nClosing of the training course\n\n\n\nCertification Exam\n\nOnline examination to be taken anytime after the course\n\nCourse Duration\n\n3 half days – online (with offline activities)\n\nDelivery Methodologies\n\nThe training course is based on theory and best practices used in risk management.\nOnline lecture sessions are illustrated with practical examples.\nThe participants are encouraged to communicate and engage in discussions and exercises.\nThe exercises are similar in structure with the certification exam questions.\n\nThis course is recommended for\n\nManagers or consultants responsible for the effective management of risk in an organization\nIndividuals seeking to gain knowledge about the risk management principles\, framework and process\nIndividuals responsible for the creation and creation and protection of value in their organizations\nIndividuals interested in pursuing a career in risk management\n\n\nCrossworks Training and Consulting Corporation is a partner of the Professional Evaluation and Certification Board based in Canada. We conduct official trainings and proctor certification exams that are recognized and well regarded by industries globally.\n \n\n\n\n\n\nCourse Name\nISO 31000 Certified Risk Manager\n\n\nTraining Dates\nNovember 18-20\, 2026\n\n\nTraining Time\n9:00AM – 12:00NN\n\n\nTraining Venue\nOnline via Zoom (link to be provided after registration)\n\n\nCourse Fee\n\n\n\n\nStandard Rate\nPhp 42\,000\n\n\nEarly Bird Rate (Until November 4\, 2026)\nPhp 39\,900\n\n\nGroup of 4 Rate (Contact Us to Register)\nPhp 37\,800\n\n\n\n\n\n\nInclusive Of\n\n\n\n\nSoft copy of Course Materials and Handouts\nSoft copy of Course Certificates\nCertification Exam Voucher
URL:https://crossworks.ph/event/iso-31000-certified-risk-manager-4/
LOCATION:Online
CATEGORIES:Online
ATTACH;FMTTYPE=image/webp:https://crossworks.ph/wp-content/uploads/2023/06/CourseImage-OC-CRM.webp
ORGANIZER;CN="Crossworks Training and Consulting Corp":MAILTO:info@crossworks.ph
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Asia/Manila:20261118T090000
DTEND;TZID=Asia/Manila:20261120T180000
DTSTAMP:20260419T181524
CREATED:20251021T123442Z
LAST-MODIFIED:20260114T044531Z
UID:10000312-1794992400-1795197600@crossworks.ph
SUMMARY:Certified Associate in Project Management (CAPM) Review Course
DESCRIPTION:Certified Associate in Project Management (CAPM) Review Course\n\n\nPrepare to jumpstart your project management career with the PMI Certified Associate in Project Management (CAPM)® Certification Course. This comprehensive program equips aspiring project professionals with a solid foundation in project management principles\, practices\, and terminology as outlined in the PMBOK® Guide. Whether you’re new to project management or seeking formal recognition of your skills\, this course provides the essential knowledge and exam strategies needed to confidently pass the CAPM® exam. Through interactive learning\, real-world examples\, and practice questions\, participants will gain the tools to effectively contribute to project teams and advance their professional journey in project management. \nAt the end of this course\, participants should be able to\n\nDiscuss the fundamentals of project management\, including the different roles within the project environment.\nSelect the appropriate development approach and life cycle to use for specific projects\nDescribe the importance of Business Analysis in projects\nDiscuss the various activities and artifacts in starting a project\nPlan projects using a plan-based methodology\nPlan projects using an adaptive approach\nManage Project work and delivery\nBe ready to take the CAPM Exam\n\nCourse Outline\n\n\nDay 1\n\nCourse Overview\n\nProjects\nThe CAPM® Professional\nThe Project Management Institute\nAbout this Course\n\n\nProject Management Fundamentals\n\nWhat is a Project\nProject Management Challenges\nProject or Operational Work?\nPrograms and Portfolios\nThe Project Environment\n\n\nOrganizing for Project Performance\n\nStakeholder\nProject Sponsor Role\nProject Manager Role\nProject Team\n\n\nDevelopment Approach and Life Cycle\n\nFundamentals of Project Life Cycle\nTailoring the Project Life Cycle and Development Approach\nProject Activities\, Deliverables\, and Milestones\n\n\nBusiness Analysis Frameworks\n\nThe importance of Business Analysis\nThe Business Analyst Role\nRequirements as Focus of Business Analysis\nStakeholders of the Business Analyst\nInfluence of Project Approaches of Business Analysis\n\n\nStarting a Project\n\nUnderstanding the Business Case\nCreating the Project Charter\nEstablishing Communications\nSelecting and Tailoring the Project Approach\n\n\n\nDay 2\n\nPredictive\, Plan-Based Methodology\n\nTailoring a Project Life Cycle\nDeveloping a Project Management Plan – Scope and Schedule (includes Resources and Costs)\nDeveloping a Project Management Plan – Quality\nDeveloping a Project Management Plan – Uncertainty and Risks\nProject Integration\n\n\nAdaptive Approaches\n\nFoundation and Considerations for Adaptive Approaches\nTypical Steps in Adaptive Projects\nPlan Releases and Iterations\nAdaptive Approaches and Frameworks\n\n\n\nDay 3\n\nProject Work and Delivery\n\nEngaging Stakeholders\nMonitoring and Controlling Processes\nDetecting and Solving Problems\nMeasuring Performance\nApply Project Controls and Forecasting\nValidating Requirements through Project Delivery\nClosing and Transitioning\n\n\nConclusion\n\n\n\nCourse Duration\n\n3 days – face to face\n\nDelivery Methodologies\n\nLecture\nPlenary Discussions\n\nThis course is recommended for\n\nNew project managers and those who have not had formal training in project management\nProject Managers who want to acquire PMI Certification but have not yet garnered the necessary experience hours\nProfessionals who want to transition to project management\n\nCrossworks Training and Consulting Corporation is an Authorized Training Partner of the Project Management Institute. You are guaranteed of quality training materials and exclusive content directly from PMI\, the de facto organization for project management globally. Our project manager trainers are all top caliber and have handled extensive projects in various industries. \n\n\n\n\n\nCourse Name\nCertified Associate in Project Management (CAPM) Review Course\n\n\nTraining Dates\nNovember 18-20\, 2026\n\n\nTraining Time\n9:00AM – 6:00PM\n\n\nTraining Venue\nMarco Polo Ortigas Manila\n\n\nCourse Fee\n\n\n\n\nStandard Rate\nPhp 35\,000\n\n\nEarly Bird Rate (Until November 4\, 2026)\nPhp 33\,250\n\n\nGroup of 4 Rate (Contact Us to Register)\nPhp 31\,500\n\n\nOptional Add-On PMI-ACP Exam Fee Bundle\n+ Php 32\,000\n\n\n\n\n\n\nInclusive Of\n\n\n\n\nOfficial PMI CAPM Review Course Materials\nCrossworks Proprietary Supplemental Handouts\nCourse Certificates\nBuffet Lunch and AM/PM Snacks (Buffet Lunch is subject to hotel availability; otherwise\, plated lunch)\nOptional Add-On (CAPM Exam Fee* + 1 Year PMI Membership* + Crosswork’s 2 month Study Plan and Videos)\n\n\n\n*Must be activated immediately after the training date.\n\n\n\n 
URL:https://crossworks.ph/event/certified-associate-in-project-management-capm-review-course-4/
LOCATION:Marco Polo Ortigas Manila\, Meralco Avenue\, Sapphire Rd\, Ortigas Center\,\, Pasig\, Metro Manila\, 1600\, Philippines
CATEGORIES:Face-to-Face
ATTACH;FMTTYPE=image/png:https://crossworks.ph/wp-content/uploads/2025/06/CourseImage-EB-CAPM.png
ORGANIZER;CN="Crossworks Training and Consulting Corp":MAILTO:info@crossworks.ph
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Asia/Manila:20261124T090000
DTEND;TZID=Asia/Manila:20261127T180000
DTSTAMP:20260419T181524
CREATED:20251023T143244Z
LAST-MODIFIED:20260114T044452Z
UID:10000328-1795510800-1795802400@crossworks.ph
SUMMARY:PMI Agile Certified Practitioner (PMI-ACP) Review Course
DESCRIPTION:PMI Agile Certified Practitioner (PMI-ACP) Review Course\n\n\n \nBe at the forefront of Agile practices in your organization. The PMI Agile Certified Practitioner (PMI-ACP) is the only industry-agnostic\, experience-based\, and ISO accredited certification exam for agile. It showcases your ability to apply various agile approaches\, such as SCRUM\, Lean\, Kanban\, and more. This course satisfies the 28 contact hours needed to take the PM-ACP exam and is developed by Agilists for Agilists and shows the ability to demonstrate the Agile Mindset and Leadership. \nAt the end of this course\, participants should be able to\n\nDiscuss why Agile is fast becoming a preferred approach to delivering projects\nUnderstand the Mindset domain and its components\nUnderstand the Leadership domain and its components\nUnderstand the Product domain and its components\nUnderstand the Delivery domain and its components\nEvaluate one’s preparedness for the PMP Exam\n\nCourse Outline\n\nIntroduction\n\nThe PMI ACP Exam\n\n\nWhy Agile?\n\nChanges in the workplace\n\n\nCharacteristics of the Agile Mindset\n\n\nSummarizing the Core Principles\n\n\nWhy use an Agile Approach\n\n\nProfessional\, team\, and organizational agility\n\n\nCreating organizational change\n\n\nAgile Triangle\n\n\nMindset Domain\n\nExperiment Early\n\nBuild an increment of the product to validate the solution\n\n\nIterative and Incremental Life Cycles\n\n\n\n\nEmbrace the Agile Mindset\n\nEmbrace the 4 values and 12 principles\n\n\nUse Agile Frameworks\n\n\nApply Principles of Systems Thinking\n\n\nInterpret the output of agile suitability tools\n\n\nIntegrate Agile Hybrid Models based on needs\n\n\n\n\nPromote a Collaborative team environment\n\nEstablish team vision and working agreements\n\n\nForm and develop high-performing teams\n\n\nUse retrospective findings\n\n\nUse collaborative practices to break down silos\n\n\nCommit to the team’s decisions even in disagreement\n\n\nEvaluate the team’s understanding of Agile\n\n\nIdentify factors for inter-team coordination\n\n\n\n\nBuild Transparency\n\nProvide accessible project status and information\n\n\nEstablish a feedback loop\n\n\nUse communication strategies for collocated and distributed teams\n\n\n\n\nFoster Psychological Safety\n\nPromote a no-blame culture\n\n\nCreate a safe environment\n\n\nSolicit and provide constructive feedback.\n\n\n\n\nShorten Feedback Loops\n\nInclude customers from day 1\n\n\nDeliver value as often as possible\n\n\nUse tools and techniques to shorten feedback\n\n\n\n\nEmbrace Change\n\nPromote a Growth Mindset\n\n\nRespond to changing requirements and priorities\n\n\nEncourage and model T-shaped skills\n\n\n\n\nLeadership Domain\n\nEmpower Teams\n\nEstablish an environment of Trust\n\n\nPromote collective ownership of goals\n\n\nTraining\, coaching\, and mentoring\n\n\nCoaching and mentoring members\n\n\nEmploy emotional intelligence techniques\n\n\nInterpret non-verbal cues during team interaction\n\n\nSelf-assessment tools and techniques\n\n\n\n\nFacilitate Problem Resolution\n\nInvestigate the root cause of problems\n\n\nDetermine resolution strategies with the team\n\n\nEnsure problems are resolved on time\n\n\n\n\nPromoting knowledge sharing\n\nCreate an environment to capture and share knowledge\n\n\nLeverage organizational knowledge assets\n\n\nAllocate time for knowledge sharing and making required updates\n\n\n\n\nPromote agile mindset principles and practices\n\nCreate awareness around agile values and principles\n\n\nFoster an environment of continuous improvement\n\n\nRecognize and celebrate agile behavior\n\n\n\n\nPromote a shared vision and purpose\n\nDefine and ensure a common understanding of purpose and vision with all the stakeholders\n\n\nEnsure the product is aligned with the vision and organizational goals\n\n\nContinuously communicate the vision and purpose\n\n\n\n\nFacilitate conflict management\n\nIdentify the root cause of the levels of conflict\n\n\nPromote a collaborative approach to solve conflicts\n\n\n\n\nProduct Domain\n\nRefine the product backlog\n\nClarify the backlog items\n\n\nPrioritize the backlog items\n\n\nDecompose the backlog items as needed\n\n\nUse tools and techniques to collectively size up work\n\n\n\n\nManage increments\n\nEnsure the increment is aligned with business priorities\n\n\nDefine increment goals\n\n\nDemonstrate increments of value from early feedback\n\n\nMeasure the delivery of value\n\n\nMeasure the delivery of value\n\n\n\n\nVisual Work\n\nEducate the Team on Visualization Techniques\n\n\n\n\nManage Value Delivery\n\nDefine what success looks like\n\n\nEnsure that the value increments are optimized\n\n\n\n\nDelivery Domain\n\nSeek Early Feedback\n\nEvaluate customer satisfaction\n\n\nDeliver work in small increments\n\n\nCollect and incorporate stakeholder feedback on a regular basis\n\n\n\n\nManage Agile Metrics\n\nDetermine which metrics are appropriate for a given audience\n\n\nRadiate metrics across the relevant audience\n\n\nReview and analyze metrics\n\n\nUse metrics insights for decision making\n\n\n\n\nManage impediments and risks\n\nProactively identify risks and impediments\n\n\nEngage the team to find the most appropriate course of action\n\n\nPrioritize impediment removal and risk mitigation strategies\n\n\nMonitor and control risk impediments\n\n\nUse lessons learned\n\n\n\n\nRecognize and eliminate wastes\n\nVisualize the end-to-end flow of value\n\n\nUse metrics\, tools\, and feedback loops to identify wastes\n\n\nPrioritize waste reduction activities\n\n\nIterate on the identification and reduction of wastes\n\n\n\n\nPerform continuous improvement\n\nObtain metrics and feedback to drive continuous improvement\n\n\nImplement improvement actions\n\n\nEvaluate the effectiveness of process improvements\n\n\n\n\nEngage customers\n\nIdentify and analyze customers and their needs\n\n\nValidate that iteration deliverables meet acceptance criteria\n\n\nEncourage collaboration between the customer and the team\n\n\n\n\nOptimize Flow\n\nLimit work-in-progress at all levels\n\n\nShield team members from interruptions\n\n\nUse metrics to analyze and improve flow\n\n\n\n\n\nCourse Duration\n\n4 days – Face-to-Face\n\nDelivery Methodologies\n\nLecture\nPlenary Discussions\n\nThis course is recommended for\n\nAgile Practitioners who want a broader understanding of Agile practices\nProject Managers who want to acquire the PMI-ACP Certification\nProject Managers who want to acquire knowledge of managing agile projects\n\nCrossworks Training and Consulting Corporation is an Authorized Training Partner of the Project Management Institute. You are guaranteed of quality training materials and exclusive content directly from PMI\, the de facto organization for project management globally. Our project manager trainers are all top caliber and have handled extensive projects in various industries. \n\n\n\n\n\nCourse Name\nPMI Agile Certified Practitioner (PMI-ACP) Review Course\n\n\nTraining Dates\nNovember 24-27\, 2026\n\n\nTraining Time\n9:00AM – 6:00PM\n\n\nTraining Venue\nMarco Polo Ortigas Manila\n\n\nCourse Fee\n\n\n\n\nStandard Rate\nPhp 42\,000\n\n\nEarly Bird Rate (Until November 10\, 2026)\nPhp 39\,900\n\n\nGroup of 4 Rate (Contact Us to Register)\nPhp 37\,800\n\n\nOptional Add-On PMI-ACP Exam Fee Bundle\n+ Php 36\,000\n\n\n\n\n\n\nInclusive Of\n\n\n\n\nOfficial PMI-ACP Review Course Materials\nCrossworks Proprietary Supplemental Handouts\nCourse Certificates\nBuffet Lunch and AM/PM Snacks (Buffet Lunch is subject to hotel availability; otherwise\, plated lunch)\nOptional Add-On (PMI-ACP Exam Fee* + 1 Year PMI Membership* + Crosswork’s 2 month Study Plan and Videos)\n\n\n\n*Must be activated immediately after the training date.\n\n\n\n 
URL:https://crossworks.ph/event/pmi-agile-certified-practitioner-pmi-acp-review-course-4/
LOCATION:Marco Polo Ortigas Manila\, Meralco Avenue\, Sapphire Rd\, Ortigas Center\,\, Pasig\, Metro Manila\, 1600\, Philippines
CATEGORIES:Face-to-Face
ATTACH;FMTTYPE=image/png:https://crossworks.ph/wp-content/uploads/2025/10/CourseImage-EB-ACP.png
ORGANIZER;CN="Crossworks Training and Consulting Corp":MAILTO:info@crossworks.ph
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Asia/Manila:20261126T090000
DTEND;TZID=Asia/Manila:20261126T170000
DTSTAMP:20260419T181524
CREATED:20251024T100957Z
LAST-MODIFIED:20260105T075035Z
UID:10000355-1795683600-1795712400@crossworks.ph
SUMMARY:Work Attitude and Values Enhancement (W.A.V.E.)
DESCRIPTION:Work Attitude and Values Enhancement (W.A.V.E.)\n\n\nEmployees possessing a positive work attitude and demonstrating strong values are crucial to an employer’s success. It is imperative for a company to enable its workforce to be better\, not only at work\, but also in their personal lives. \nThe W.A.V.E. (Work Attitude and Values Enhancement) course aims to guide participants through their corporate journey by helping them develop their personal mission-vision and realizing what their life goals are. Understanding themselves prepares them to align their goals alongside the company’s\, while emphasizing the need for resiliency to consistently stand by one’s personal values & principles during times of change. \nIn the end\, participants revisit their work outlook & perspective and decide to either renew their resolve to strengthen these or to become better by making a commitment to change and improve themselves further. \nAt the end of this course\, participants should be able to:\n\nExplain the different personality tests used to understand behavior\nCreate and explain personal mission and vision statements\nEnumerate the Values that employers look for in the workforce\nExplain the ways how to improve and manage performance\nDemonstrate how S.M.A.R.T. goal-setting is done\n\nCourse Outline\n\nWelcome and Introduction\n\nObjectives and Overview\nReminders and House Rules\n\n\nKnow Others\, Know Yourself (Awareness)\n\nPersonality Styles\n\nThe 4 Temperaments Theory\nD.I.S.C. Personality Traits\nMyers–Briggs Type Indicator\n\n\n\n\nMission-Vision-Values Statements\nAttitude and Work Environment\n\nLet’s S.W.O.T. It Out\nYour Own S.W.O.T. Analysis\n\n\nCompatibility: Is It A Match?\n\nMaslow’s Hierarchy of Needs\nHerzberg’s Factors on Dissatisfiers & Motivation\n\n\nValues and Priorities\n\nTop Values That Employers Look For Managing Performance\n\nTime Management & Prioritization\nProactivity & Results Orientation\nContinuous Improvement & Innovation\nCustomer Service Mindset & Empathy\n\n\nMaking it S.M.A.R.T. (Goal-Setting)\n\n\nYou and Resiliency\n\nBeing Resilient\nTips for Bouncing Back: Stress Management\n\n\nSUMMARY and WRAP-UP\n\nRecap and Key Take-Aways\n\n\n\nCourse Duration\n\n1 day – face to face\n\nDelivery Methodologies\n\nLecture and Discussion\nActivity\n\nThis course is recommended for\n\nFrontliners\, Staff\, Supervisors\, Managers\, and Executives who would like to know how to improve their individual productivity and increase their positive contributions within the organization\, while striking a harmonious balance with their personal goals and values.\n\n\n\n\n\n\n\nCourse Name\nWork Attitude and Values Enhancement (W.A.V.E.)\n\n\nTraining Dates\nNovember 26\, 2026\n\n\nTraining Time\n9:00AM – 5:00PM\n\n\nTraining Venue\nMarco Polo Ortigas Manila\n\n\nCourse Fee\n\n\n\n\nStandard Rate\nPhp 15\,000\n\n\nEarly Bird Rate (Until November 12\, 2026)\nPhp 13\,500\n\n\nGroup of 4 Rate (Contact Us to Register)\nPhp 12\,750\n\n\n\n\n\n\nInclusive Of\n\n\n\n\nCourse Materials and Handouts\nCourse Certificates\nBuffet Lunch and AM/PM Snacks
URL:https://crossworks.ph/event/work-attitude-and-values-enhancement-w-a-v-e-6/
LOCATION:Marco Polo Ortigas Manila\, Meralco Avenue\, Sapphire Rd\, Ortigas Center\,\, Pasig\, Metro Manila\, 1600\, Philippines
CATEGORIES:Face-to-Face
ATTACH;FMTTYPE=image/png:https://crossworks.ph/wp-content/uploads/2023/04/CourseImage-EB-WAVE.png
ORGANIZER;CN="Crossworks Training and Consulting Corp":MAILTO:info@crossworks.ph
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Asia/Manila:20261202T090000
DTEND;TZID=Asia/Manila:20261202T170000
DTSTAMP:20260419T181524
CREATED:20251024T113106Z
LAST-MODIFIED:20260105T073945Z
UID:10000367-1796202000-1796230800@crossworks.ph
SUMMARY:CORE: Personal Effectiveness & Self-Leadership at Work
DESCRIPTION:CORE: Personal Effectiveness & Self-Leadership at Work\n\n\nIn today’s demanding workplace\, technical skills alone aren’t enough. Professionals need clarity\, discipline\, and the right mindset to stay productive\, adapt to change\, and deliver meaningful results. Personal effectiveness is about taking ownership — of time\, energy\, mindset\, and impact — so you can thrive at work and in life. \nThe CORE program helps participants become more intentional\, organized\, and resilient. They will clarify priorities\, master self-management tools\, and cultivate a proactive\, values-driven approach to their daily work. \nAt the end of this course\, participants should be able to:\n\nDefine what personal effectiveness means in today’s workplace.\nAssess their current habits and identify personal productivity blockers.\nApply practical tools for prioritization\, time & energy management.\nDemonstrate proactive behavior and accountability to meet goals.\nAlign personal values and strengths with organizational objectives.\n\nCourse Outline\n\nWelcome and Introduction\nObjectives and Overview\nReminders and House Rules\nUnderstanding Personal Effectiveness – Self-Leadership: Mindset vs. Skillset\, The 3 Dimensions: Clarity\, Discipline\, Resilience\nClarity & Goal-Setting – SMART Goals\, Values & Strengths Alignment\, The Focus Funnel\nManaging Time & Energy – Planning vs. Reacting\, Energy Management & Micro-Recovery\, Overcoming Procrastination\nProactivity & Accountability – Victim to Owner Mindset\, Influencing What You Can Control\, Building Habits That Stick\nApplication & Action Plan – Key Changes Commitment\nSummary and Wrap-Up – Recap\, Key Takeaways\, Action Plan\n\nCourse Duration\n\n1 day – face-to-face\n\nDelivery Methodologies\n\nPlenary Discussions\nLecture / Slide Presentation\nSelf-Assessments & Reflections\nGroup or Pair Activities\nPeer Feedback\nIcebreakers / Energizers / Games\n\nThis course is recommended for:\nEmployees\, professionals\, supervisors\, and managers who want to improve productivity\, manage priorities effectively\, and take ownership of their personal growth and work impact. \n\n\n\n\n\n\nCourse Name\nCORE: Personal Effectiveness and Self-Leadership at Work\n\n\nTraining Dates\nDecember 2\, 2026\n\n\nTraining Time\n9:00AM – 5:00PM\n\n\nTraining Venue\nMarco Polo Ortigas Manila\n\n\nCourse Fee\n\n\n\n\nStandard Rate\nPhp 15\,000\n\n\nEarly Bird Rate (Until November 18\, 2026)\nPhp 13\,500\n\n\nGroup of 4 Rate (Contact Us to Register)\nPhp 12\,750\n\n\n\n\n\n\nInclusive Of\n\n\n\n\nCourse Materials and Handouts\nCourse Certificates\nBuffet Lunch (if available\, otherwise plated) and AM/PM Snacks
URL:https://crossworks.ph/event/core-personal-effectiveness-self-leadership-at-work-3/
LOCATION:Marco Polo Ortigas Manila\, Meralco Avenue\, Sapphire Rd\, Ortigas Center\,\, Pasig\, Metro Manila\, 1600\, Philippines
CATEGORIES:Face-to-Face
ATTACH;FMTTYPE=image/png:https://crossworks.ph/wp-content/uploads/2025/10/CourseImage-EB-CORE.png
ORGANIZER;CN="Crossworks Training and Consulting Corp":MAILTO:info@crossworks.ph
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Asia/Manila:20261209T090000
DTEND;TZID=Asia/Manila:20261209T170000
DTSTAMP:20260419T181524
CREATED:20251024T105400Z
LAST-MODIFIED:20260105T071135Z
UID:10000363-1796806800-1796835600@crossworks.ph
SUMMARY:IMPACT: Influential Communication & Negotiation in Customer Interactions
DESCRIPTION:IMPACT: Influential Communication & Negotiation in Customer Interactions\nGreat customer experiences aren’t just about solving problems — they’re about shaping conversations. Employees who know how to communicate with influence can calm tensions\, secure buy-in\, and negotiate solutions that satisfy both the customer and the business. \nIMPACT equips participants to speak with clarity and confidence\, adapt to different personalities\, and use ethical persuasion and negotiation strategies. \nAt the end of this course\, participants should be able to:\n\nFrame messages clearly and adapt communication style to different customers or stakeholders.\nUse persuasion principles (trust\, credibility\, reciprocity\, social proof) to influence decisions ethically.\nHandle objections with confidence and empathy.\nApply basic negotiation techniques to reach win–win solutions while maintaining relationships.\n\nCourse Outline\n\nWelcome and Introduction\nObjectives and Overview\nReminders and House Rules\nInfluence Foundations – What Influence Is (and Isn’t)\, Credibility & Trust\nUnderstanding Others – Quick Stakeholder Profiling (DISC Lens)\nFraming & Persuasion Tools – Storytelling\, Reciprocity\, Social Proof\, Positive Framing\nNegotiation Made Simple – BATNA\, Win–Win Thinking\, Trade-Offs\nPractical Application – Role-Plays\, Feedback\nSummary and Wrap-Up – Recap\, Key Takeaways\, Action Plan\n\nCourse Duration\n\n1 day – face-to-face\n\nDelivery Methodologies\n\nPlenary Discussions\nLecture / Slide Presentation\nGroup or Pair Activities\nIndividual Reflection\nRole-Play Simulations & Debriefs\nPeer Feedback\nIcebreakers / Energizers / Games\n\nThis course is recommended for:\nFrontliners\, Sales & Service Teams\, Supervisors\, Managers\, and anyone who needs to influence\, negotiate\, or persuade in customer or internal interactions. \n\n\n\n\n\nCourse Name\nIMPACT: Influential Communication & Negotiation in Customer Interactions\n\n\nTraining Dates\nDecember 9\, 2026\n\n\nTraining Time\n9:00AM – 5:00PM\n\n\nTraining Venue\nMarco Polo Ortigas Manila\n\n\nCourse Fee\n\n\n\n\nStandard Rate\nPhp 15\,000\n\n\nEarly Bird Rate (Until November 25\, 2026)\nPhp 13\,500\n\n\nGroup of 4 Rate (Contact Us to Register)\nPhp 12\,750\n\n\n\n\n\n\nInclusive Of\n\n\n\n\nCourse Materials and Handouts\nCourse Certificates\nBuffet Lunch (if available\, otherwise plated) and AM/PM Snacks
URL:https://crossworks.ph/event/impact-influential-communication-negotiation-in-customer-interactions-4/
LOCATION:Marco Polo Ortigas Manila\, Meralco Avenue\, Sapphire Rd\, Ortigas Center\,\, Pasig\, Metro Manila\, 1600\, Philippines
CATEGORIES:Face-to-Face
ATTACH;FMTTYPE=image/png:https://crossworks.ph/wp-content/uploads/2025/10/CourseImage-EB-IMP.png
ORGANIZER;CN="Crossworks Training and Consulting Corp":MAILTO:info@crossworks.ph
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Asia/Manila:20261210T090000
DTEND;TZID=Asia/Manila:20261211T120000
DTSTAMP:20260419T181524
CREATED:20251024T002209Z
LAST-MODIFIED:20251024T002209Z
UID:10000344-1796893200-1796990400@crossworks.ph
SUMMARY:Auditing Artificial Intelligence Management Systems based on ISO 42001
DESCRIPTION:Auditing Artificial Intelligence Management Systems based on ISO 42001\n\n\nThis course equips participants with the knowledge and skills necessary to plan\, conduct\, and report on internal audits of an Artificial Intelligence Management System (AIMS) based on ISO 42001. Participants will learn the principles of auditing artificial intelligence management systems\, the specific requirements of ISO 42001 from an auditor’s perspective\, and best practices for conducting effective and value-added audits in a virtual environment. This course is designed for individuals who will be performing internal audits of an ISO 42001-based AIMS. \nUpon completion of this course\, participants will be able to:\n\nUnderstand the principles of auditing as defined in ISO 19011\nInterpret the requirements of ISO 42001 from an audit perspective\nPlan and prepare for an internal audit of an AIMS\nDevelop audit checklists and working documents\nConduct effective audit interviews in a virtual setting\nGather and evaluate audit evidence related to AI processes and controls\nIdentify and document audit findings\, including nonconformities\, observations\, and strengths\nPrepare audit reports that are clear\, concise\, and objective\nUnderstand the follow-up process for audit findings\nApply auditing techniques specific to AI systems (e.g.\, bias detection\, transparency\, accountability)\n\nCourse Outline :\nDay 1 : \nModule 1: Principles of Auditing and ISO 19011 \n\nIntroduction to Auditing: Definition\, Types of Audits\nThe Principles of Auditing\nOverview of ISO 19011: Guidelines for Auditing Management Systems\nManaging an Audit Program\nRoles and Responsibilities of Auditors\nEthical Considerations for Auditors\n\nModule 2: Auditing the Requirements of ISO 42001 \n\nAuditing Clause 4: Context of the Organization (Understanding AI landscape\, stakeholder expectations)\nAuditing Clause 5: Leadership (Commitment\, AI Policy\, Assignment of Responsibilities)\nAuditing Clause 6: Planning (AI Risk Assessment and Treatment\, AI Objectives and Planning)\nAuditing Clause 7: Support (Resources\, Competence\, Awareness\, Communication\, Documented Information related to AI)\n\nModule 3: Planning and Preparing for an AIMS Audit (0.5 hours) \n\nDefining the Audit Objectives\, Scope\, and Criteria\nEstablishing the Audit Team\nDeveloping the Audit Plan\nPreparing Audit Checklists and Working Documents for AI-specific processes\n\nDay 2 : \nModule 4: Conducting the AIMS Audit \n\nOpening Meeting (Purpose and Agenda)\nConducting Audit Interviews Effectively in a Virtual Environment\nGathering and Verifying Audit Evidence related to AI systems and processes\nEvaluating Audit Evidence against ISO 42001 requirements\nAuditing Specific AI Aspects:\nData Management and Governance\nAI Development Lifecycle Controls\nValidation and Verification Processes\nHuman Oversight and Decision-Making\nManagement of Bias\, Fairness\, and Transparency\nAccountability Mechanisms\n\nModule 5: Documenting Audit Findings and Reporting (1.5 hours) \n\nIdentifying and Classifying Audit Findings (Nonconformities\, Observations\, Strengths)\nWriting Clear\, Concise\, and Objective Audit Findings\nPreparing the Audit Report: Content and Structure\nCommunicating Audit Findings to the Auditee\nClosing Meeting (Presenting Audit Findings)\n\nModule 6: Audit Follow-up and Continual Improvement (0.5 hours) \n\nThe Importance of Corrective Actions\nEvaluating the Effectiveness of Corrective Actions\nThe Role of Auditing in the Continual Improvement of the AIMS\n\nCourse Duration\n\n2 half-days – Online Classroom\n\nTarget Audience:\n\nInternal Auditors\nQuality Management Professionals responsible for internal audits\nAI Project Managers and Team Members involved in AIMS compliance\nIndividuals seeking to become qualified internal auditors for ISO 42001\nConsultants assisting organizations with AIMS audits\n\n\n\n\n\n\n\nCourse Name\nAuditing Artificial Intelligence Management Systems based on ISO 42001\n\n\nTraining Dates\nDecember 10-11\, 2026\n\n\nTraining Time\n9:00AM – 12:00NN\n\n\nTraining Venue\nOnline via Zoom (link to be provided after registration)\n\n\nCourse Fee\n\n\n\n\nStandard Rate\nPhp 15\,000\n\n\nEarly Bird Rate (Until November 26\, 2026)\nPhp 13\,500\n\n\nGroup of 4 Rate (Contact Us to Register)\nPhp 12\,750\n\n\n\n\n\n\nInclusive Of\n\n\n\n\nSoft copy of Course Materials and Handouts\nSoft copy of Course Certificates
URL:https://crossworks.ph/event/auditing-artificial-intelligence-management-systems-based-on-iso-42001-4/
LOCATION:Online
CATEGORIES:Online
ATTACH;FMTTYPE=image/png:https://crossworks.ph/wp-content/uploads/2025/10/CourseImage-OC-AUDAI.png
ORGANIZER;CN="Crossworks Training and Consulting Corp":MAILTO:info@crossworks.ph
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Asia/Manila:20261211T090000
DTEND;TZID=Asia/Manila:20261211T170000
DTSTAMP:20260419T181524
CREATED:20251021T131806Z
LAST-MODIFIED:20260105T070828Z
UID:10000320-1796979600-1797008400@crossworks.ph
SUMMARY:Negotiating For Results
DESCRIPTION:Negotiating for Results\n\n\nThe art of Negotiating has been thought of as a skill reserved only for those doing sales or procurement. However\, the truth is that everyone negotiates more than we make think we do. We negotiate with our bosses\, our colleagues\, our staff\, and pretty much everyone we work with. We negotiate because we need to drive results. This one-day course is founded upon the concept of principles-based negotiations and helps the participant learn the skill and art of negotiations through actual hands-on exercises in negotiating. Participants are immersed in various simulation activities that mimic various negotiation scenarios that professionals deal with on a regular basis. \nAt the end of this course\, the participant should be able to:\n\nDescribe why negotiations is both a skill and an art\nPerform Principle-based Negotiations in various scenarios\nApply and respond to various negotiation techniques taught in this course\n\nCourse Outline\n\nIntroduction\n\nNegotiation as both an Art and Science\n\n\nWhy can’t I negotiate well?\n\nThe Problem with Positions\nPrinciple-based versus Position-based Negotiations\n\n\nPrinciple Based Negotiations\n\nActivity: The Rent\nSeparate People from the Problem\nActivity: The Job Offer\nFocus on Interests\, not Positions\nActivity: Selling the Kitchen Sink\nGenerate Options\nActivity: Cubicle Mates\nUse Objective Criteria\n\n\nWhat if they are more powerful at negotiating?\n\nActivity: Hostile Takeover\nDeveloping your BATNA\n\n\nWhat if they won’t play?\n\nNegotiation Jiu-jitsu\nThe one-text procedure\nActivity: Team-based Negotiation\n\n\nNegotiation (dirty) tricks and techniques\nWrap up and closure\n\nCourse Duration\n\n1 day – face to face\n\nDelivery Methodologies\n\nLecture\nRole Based Simulations\nPlenary Discussions\n\nThis course is recommended for\n\nSales Agents / Account Managers\nBusiness Owners\nCustomer Service Personnel\nPeople who have high levels of internal or external interaction in their organization\n\n\n\n\n\n\n\nCourse Name\nNegotiating for Results\n\n\nTraining Dates\nDecember 11\, 2026\n\n\nTraining Time\n9:00AM – 5:00PM\n\n\nTraining Venue\nMarco Polo Ortigas Manila\n\n\nCourse Fee\n\n\n\n\nStandard Rate\nPhp 15\,000\n\n\nEarly Bird Rate (Until November 27\, 2026)\nPhp 13\,500\n\n\nGroup of 4 Rate (Contact Us to Register)\nPhp 12\,750\n\n\n\n\n\n\nInclusive Of\n\n\n\n\nCourse Materials and Handouts\nCourse Certificates\nBuffet Lunch and AM/PM Snacks
URL:https://crossworks.ph/event/negotiating-for-results-4/
LOCATION:Marco Polo Ortigas Manila\, Meralco Avenue\, Sapphire Rd\, Ortigas Center\,\, Pasig\, Metro Manila\, 1600\, Philippines
CATEGORIES:Face-to-Face
ATTACH;FMTTYPE=image/png:https://crossworks.ph/wp-content/uploads/2023/05/CourseImage-EB-NEGO.png
ORGANIZER;CN="Crossworks Training and Consulting Corp":MAILTO:info@crossworks.ph
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END:VCALENDAR