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PRODID:-//Crossworks - Project Management. Leadership. Design Thinking Trainings. - ECPv6.16.5//NONSGML v1.0//EN
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X-WR-CALNAME:Crossworks - Project Management. Leadership. Design Thinking Trainings.
X-ORIGINAL-URL:https://crossworks.ph
X-WR-CALDESC:Events for Crossworks - Project Management. Leadership. Design Thinking Trainings.
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TZID:Asia/Manila
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DTSTART:20250101T000000
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DTSTART;TZID=Asia/Manila:20260903T090000
DTEND;TZID=Asia/Manila:20260903T170000
DTSTAMP:20260105T074023Z
CREATED:20251024T112701Z
LAST-MODIFIED:20260105T074023Z
UID:10000366-1788426000-1788454800@crossworks.ph
SUMMARY:CORE: Personal Effectiveness & Self-Leadership at Work
DESCRIPTION:CORE: Personal Effectiveness & Self-Leadership at Work\n\n\nIn today’s demanding workplace\, technical skills alone aren’t enough. Professionals need clarity\, discipline\, and the right mindset to stay productive\, adapt to change\, and deliver meaningful results. Personal effectiveness is about taking ownership — of time\, energy\, mindset\, and impact — so you can thrive at work and in life. \nThe CORE program helps participants become more intentional\, organized\, and resilient. They will clarify priorities\, master self-management tools\, and cultivate a proactive\, values-driven approach to their daily work. \nAt the end of this course\, participants should be able to:\n\nDefine what personal effectiveness means in today’s workplace.\nAssess their current habits and identify personal productivity blockers.\nApply practical tools for prioritization\, time & energy management.\nDemonstrate proactive behavior and accountability to meet goals.\nAlign personal values and strengths with organizational objectives.\n\nCourse Outline\n\nWelcome and Introduction\nObjectives and Overview\nReminders and House Rules\nUnderstanding Personal Effectiveness – Self-Leadership: Mindset vs. Skillset\, The 3 Dimensions: Clarity\, Discipline\, Resilience\nClarity & Goal-Setting – SMART Goals\, Values & Strengths Alignment\, The Focus Funnel\nManaging Time & Energy – Planning vs. Reacting\, Energy Management & Micro-Recovery\, Overcoming Procrastination\nProactivity & Accountability – Victim to Owner Mindset\, Influencing What You Can Control\, Building Habits That Stick\nApplication & Action Plan – Key Changes Commitment\nSummary and Wrap-Up – Recap\, Key Takeaways\, Action Plan\n\nCourse Duration\n\n1 day – face-to-face\n\nDelivery Methodologies\n\nPlenary Discussions\nLecture / Slide Presentation\nSelf-Assessments & Reflections\nGroup or Pair Activities\nPeer Feedback\nIcebreakers / Energizers / Games\n\nThis course is recommended for:\nEmployees\, professionals\, supervisors\, and managers who want to improve productivity\, manage priorities effectively\, and take ownership of their personal growth and work impact. \n\n\n\n\n\n\nCourse Name\nCORE: Personal Effectiveness and Self-Leadership at Work\n\n\nTraining Dates\nSeptember 3\, 2026\n\n\nTraining Time\n9:00AM – 5:00PM\n\n\nTraining Venue\nMarco Polo Ortigas Manila\n\n\nCourse Fee\n\n\n\n\nStandard Rate\nPhp 15\,000\n\n\nEarly Bird Rate (Until August 20\, 2026)\nPhp 13\,500\n\n\nGroup of 4 Rate (Contact Us to Register)\nPhp 12\,750\n\n\n\n\n\n\nInclusive Of\n\n\n\n\nCourse Materials and Handouts\nCourse Certificates\nBuffet Lunch (if available\, otherwise plated) and AM/PM Snacks
URL:https://crossworks.ph/event/core-personal-effectiveness-self-leadership-at-work-2/
LOCATION:Marco Polo Ortigas Manila\, Meralco Avenue\, Sapphire Rd\, Ortigas Center\,\, Pasig\, Metro Manila\, 1600\, Philippines
CATEGORIES:Face-to-Face
ATTACH;FMTTYPE=image/png:https://crossworks.ph/wp-content/uploads/2025/10/CourseImage-EB-CORE.png
ORGANIZER;CN="Crossworks Training and Consulting Corp":MAILTO:info@crossworks.ph
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DTSTART;TZID=Asia/Manila:20260916T090000
DTEND;TZID=Asia/Manila:20260916T170000
DTSTAMP:20260105T071200Z
CREATED:20251024T105052Z
LAST-MODIFIED:20260105T071200Z
UID:10000362-1789549200-1789578000@crossworks.ph
SUMMARY:IMPACT: Influential Communication & Negotiation in Customer Interactions
DESCRIPTION:IMPACT: Influential Communication & Negotiation in Customer Interactions\nGreat customer experiences aren’t just about solving problems — they’re about shaping conversations. Employees who know how to communicate with influence can calm tensions\, secure buy-in\, and negotiate solutions that satisfy both the customer and the business. \nIMPACT equips participants to speak with clarity and confidence\, adapt to different personalities\, and use ethical persuasion and negotiation strategies. \nAt the end of this course\, participants should be able to:\n\nFrame messages clearly and adapt communication style to different customers or stakeholders.\nUse persuasion principles (trust\, credibility\, reciprocity\, social proof) to influence decisions ethically.\nHandle objections with confidence and empathy.\nApply basic negotiation techniques to reach win–win solutions while maintaining relationships.\n\nCourse Outline\n\nWelcome and Introduction\nObjectives and Overview\nReminders and House Rules\nInfluence Foundations – What Influence Is (and Isn’t)\, Credibility & Trust\nUnderstanding Others – Quick Stakeholder Profiling (DISC Lens)\nFraming & Persuasion Tools – Storytelling\, Reciprocity\, Social Proof\, Positive Framing\nNegotiation Made Simple – BATNA\, Win–Win Thinking\, Trade-Offs\nPractical Application – Role-Plays\, Feedback\nSummary and Wrap-Up – Recap\, Key Takeaways\, Action Plan\n\nCourse Duration\n\n1 day – face-to-face\n\nDelivery Methodologies\n\nPlenary Discussions\nLecture / Slide Presentation\nGroup or Pair Activities\nIndividual Reflection\nRole-Play Simulations & Debriefs\nPeer Feedback\nIcebreakers / Energizers / Games\n\nThis course is recommended for:\nFrontliners\, Sales & Service Teams\, Supervisors\, Managers\, and anyone who needs to influence\, negotiate\, or persuade in customer or internal interactions. \n\n\n\n\n\nCourse Name\nIMPACT: Influential Communication & Negotiation in Customer Interactions\n\n\nTraining Dates\nSeptember 16\, 2026\n\n\nTraining Time\n9:00AM – 5:00PM\n\n\nTraining Venue\nMarco Polo Ortigas Manila\n\n\nCourse Fee\n\n\n\n\nStandard Rate\nPhp 15\,000\n\n\nEarly Bird Rate (Until Sept 2\, 2026)\nPhp 13\,500\n\n\nGroup of 4 Rate (Contact Us to Register)\nPhp 12\,750\n\n\n\n\n\n\nInclusive Of\n\n\n\n\nCourse Materials and Handouts\nCourse Certificates\nBuffet Lunch (if available\, otherwise plated) and AM/PM Snacks
URL:https://crossworks.ph/event/impact-influential-communication-negotiation-in-customer-interactions-3/
LOCATION:Marco Polo Ortigas Manila\, Meralco Avenue\, Sapphire Rd\, Ortigas Center\,\, Pasig\, Metro Manila\, 1600\, Philippines
CATEGORIES:Face-to-Face
ATTACH;FMTTYPE=image/png:https://crossworks.ph/wp-content/uploads/2025/10/CourseImage-EB-IMP.png
ORGANIZER;CN="Crossworks Training and Consulting Corp":MAILTO:info@crossworks.ph
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