BEGIN:VCALENDAR
VERSION:2.0
PRODID:-//Crossworks - Project Management. Leadership. Design Thinking Trainings. - ECPv6.15.20//NONSGML v1.0//EN
CALSCALE:GREGORIAN
METHOD:PUBLISH
X-WR-CALNAME:Crossworks - Project Management. Leadership. Design Thinking Trainings.
X-ORIGINAL-URL:https://crossworks.ph
X-WR-CALDESC:Events for Crossworks - Project Management. Leadership. Design Thinking Trainings.
REFRESH-INTERVAL;VALUE=DURATION:PT1H
X-Robots-Tag:noindex
X-PUBLISHED-TTL:PT1H
BEGIN:VTIMEZONE
TZID:Asia/Manila
BEGIN:STANDARD
TZOFFSETFROM:+0800
TZOFFSETTO:+0800
TZNAME:PST
DTSTART:20250101T000000
END:STANDARD
END:VTIMEZONE
BEGIN:VEVENT
DTSTART;TZID=Asia/Manila:20260228T090000
DTEND;TZID=Asia/Manila:20260328T180000
DTSTAMP:20260419T152557
CREATED:20251020T104506Z
LAST-MODIFIED:20260105T062704Z
UID:10000300-1772269200-1774720800@crossworks.ph
SUMMARY:Project Management Professional (PMP) Review Course (Saturday Classes)
DESCRIPTION:Project Management Professional (PMP) Review Course\n\n\nBe a world-class project manager and acquire skills that are transferable in any industry. The Project Management Professional (PMP)® certification is the gold standard of project management worldwide. Learn how to become a professional project manager by attending this course. This course provides the OFFICIAL PMP Review Training Materials from PMI and significantly increases your preparedness and ability to pass the PMP Exam. Why waste your investment by enrolling in unauthorized training centers? This is THE REVIEW COURSE if you are keen on taking the PMP Exam. By completing this course\, you will have achieved the 35 contact hours needed in applying for the PMP Exam. Taught by the most experienced and only PMI-badged trainers in the Philippines\, you will know what real project management is all about in this training. \nAt the end of this course\, participants should be able to\n\nKnow what the PMP Exam is\, how it is structured\, and how to take the PMP Exam\nUnderstand the impact of the Business Environment on projects and how the Project Manager can navigate projects in his Business Environment\nUnderstand the factors to consider in starting a project\nUnderstand the factors to consider in planning a project\nUnderstand the factors to consider in leading a project team\nUnderstand the factors to consider in supporting project team performance\nUnderstand the factors to consider in closing a project\nAssess one’s readiness in taking the PMP Exam\n\nCourse Outline\n\nIntroduction\n\nRequirements for applying for a PMP Exam\nThe Project Economy\nPMP Exam Format\nTraining Structure\n\n\nBusiness Environment\n\nFoundation\nStrategic Alignment\nProject Benefits and Value\nOrganizational Culture and Change Management\nProject Governance\nProject Compliance\n\n\nStarting a Project\n\nIdentify and Engage Stakeholders\nForm the Team\nBuild a Shared Understanding\nDetermine the Project Approach\n\n\nPlanning a Project\n\nPlanning Projects\nScope\nSchedule\nResources\nBudget\nRisks\nQuality\nIntegrate Plans\n\n\nLead the Project Team\n\nCraft your leadership skills\nCreate a collaborative project team environment\nEmpower the Team\nSupport Team Member Performance\nCommunicate and Collaborate with Stakeholders\nTraining\, Coaching\, and Mentoring\nManaging Conflict\n\n\nSupport Project Team Performance\n\nImplement Ongoing Improvements\nSupport Performance\nEvaluate Project Progress\nManage Issues and Impediments\nManage Changes\n\n\nClose the Project/Phase\n\nProject/Phase Closure\nBenefits Realization\nKnowledge Transfer\n\n\nTips and Tricks in taking the PMP Exam\nPractice Questions\n\nCourse Duration\n\n5 days – face to face (Every Saturday)\n\nDelivery Methodologies\n\nLecture\nPlenary Discussions\nOnline Practice Exams\nPMP Exam Simulation\n\nThis course is recommended for\n\nProject Managers and Project Team members with some experience in leading or directing projects\nProject Executives and Project Stakeholders who would like in-depth knowledge of project management according to the PMBOK® Guide\nAnyone planning on taking up the PMP certification exam\nAnyone who would like to acquire complete and comprehensive knowledge on project management\n\nCrossworks Training and Consulting Corporation is an Authorized Training Partner of the Project Management Institute. You are guaranteed of quality training materials and exclusive content directly from PMI\, the de facto organization for project management globally. Our project manager trainers are all top caliber and have handled extensive projects in various industries. \n\n\n\n\n\nCourse Name\nProject Management Professional (PMP) Review Course (Saturday Classes)\n\n\nTraining Dates\nFebruary 28\, March 7\, 14\, 21\, 28\, 2026\n\n\nTraining Time\n9:00AM – 6:00PM\n\n\nTraining Venue\nMarco Polo Ortigas Manila\n\n\nCourse Fee\n\n\n\n\nStandard Rate\nPhp 50\,000\n\n\nEarly Bird Rate (Until February 14\, 2026)\nPhp 47\,500\n\n\nGroup of 4 Rate (Contact Us to Register)\nPhp 45\,000\n\n\nOptional Add-On PMP Exam Fee Bundle\n+ Php 36\,000\n\n\n\n\n\n\nInclusive Of\n\n\n\n\nOfficial PMI PMP Review Course Materials\nCrossworks Proprietary Supplemental Handouts\nAccess to Crossworks’ PMP Exam Simulator\nCourse Certificates\nBuffet Lunch and AM/PM Snacks\nOptional Add-On (PMP Exam Fee* + 1 Year PMI Membership* + Crosswork’s 2 month Study Plan and Videos)\n\n\n\n*Must be activated immediately after training. You may take the exam within one year after approval by PMI.
URL:https://crossworks.ph/event/project-management-professional-pmp-review-course-saturday-classes/
LOCATION:Marco Polo Ortigas Manila\, Meralco Avenue\, Sapphire Rd\, Ortigas Center\,\, Pasig\, Metro Manila\, 1600\, Philippines
CATEGORIES:Face-to-Face
ATTACH;FMTTYPE=image/png:https://crossworks.ph/wp-content/uploads/2023/04/CourseImage-EB-PMP-1.png
ORGANIZER;CN="Crossworks Training and Consulting Corp":MAILTO:info@crossworks.ph
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Asia/Manila:20260318T090000
DTEND;TZID=Asia/Manila:20260318T170000
DTSTAMP:20260419T152557
CREATED:20251024T104252Z
LAST-MODIFIED:20260105T071257Z
UID:10000360-1773824400-1773853200@crossworks.ph
SUMMARY:IMPACT: Influential Communication & Negotiation in Customer Interactions
DESCRIPTION:IMPACT: Influential Communication & Negotiation in Customer Interactions\nGreat customer experiences aren’t just about solving problems — they’re about shaping conversations. Employees who know how to communicate with influence can calm tensions\, secure buy-in\, and negotiate solutions that satisfy both the customer and the business. \nIMPACT equips participants to speak with clarity and confidence\, adapt to different personalities\, and use ethical persuasion and negotiation strategies. \nAt the end of this course\, participants should be able to:\n\nFrame messages clearly and adapt communication style to different customers or stakeholders.\nUse persuasion principles (trust\, credibility\, reciprocity\, social proof) to influence decisions ethically.\nHandle objections with confidence and empathy.\nApply basic negotiation techniques to reach win–win solutions while maintaining relationships.\n\nCourse Outline\n\nWelcome and Introduction\nObjectives and Overview\nReminders and House Rules\nInfluence Foundations – What Influence Is (and Isn’t)\, Credibility & Trust\nUnderstanding Others – Quick Stakeholder Profiling (DISC Lens)\nFraming & Persuasion Tools – Storytelling\, Reciprocity\, Social Proof\, Positive Framing\nNegotiation Made Simple – BATNA\, Win–Win Thinking\, Trade-Offs\nPractical Application – Role-Plays\, Feedback\nSummary and Wrap-Up – Recap\, Key Takeaways\, Action Plan\n\nCourse Duration\n\n1 day – face-to-face\n\nDelivery Methodologies\n\nPlenary Discussions\nLecture / Slide Presentation\nGroup or Pair Activities\nIndividual Reflection\nRole-Play Simulations & Debriefs\nPeer Feedback\nIcebreakers / Energizers / Games\n\nThis course is recommended for:\nFrontliners\, Sales & Service Teams\, Supervisors\, Managers\, and anyone who needs to influence\, negotiate\, or persuade in customer or internal interactions. \n\n\n\n\n\nCourse Name\nIMPACT: Influential Communication & Negotiation in Customer Interactions\n\n\nTraining Dates\nMarch 18\, 2026\n\n\nTraining Time\n9:00AM – 5:00PM\n\n\nTraining Venue\nMarco Polo Ortigas Manila\n\n\nCourse Fee\n\n\n\n\nStandard Rate\nPhp 15\,000\n\n\nEarly Bird Rate (Until March 4\, 2026)\nPhp 13\,500\n\n\nGroup of 4 Rate (Contact Us to Register)\nPhp 12\,750\n\n\n\n\n\n\nInclusive Of\n\n\n\n\nCourse Materials and Handouts\nCourse Certificates\nBuffet Lunch (if available\, otherwise plated) and AM/PM Snacks
URL:https://crossworks.ph/event/impact-influential-communication-negotiation-in-customer-interactions/
LOCATION:Marco Polo Ortigas Manila\, Meralco Avenue\, Sapphire Rd\, Ortigas Center\,\, Pasig\, Metro Manila\, 1600\, Philippines
CATEGORIES:Face-to-Face
ATTACH;FMTTYPE=image/png:https://crossworks.ph/wp-content/uploads/2025/10/CourseImage-EB-IMP.png
ORGANIZER;CN="Crossworks Training and Consulting Corp":MAILTO:info@crossworks.ph
END:VEVENT
END:VCALENDAR