Negotiating for Results The art of Negotiating has been thought of as a skill reserved only for those doing sales or procurement. However, the truth is that everyone negotiates more […]
Maximizing Employee Engagement Employees possessing a positive work attitude and demonstrating strong values are crucial to an employer’s The goal of employee engagement is to increase each employee’s drive to […]
CONN.E.C.T (Customer Service Excellence) CONN.E.C.T. (CONNecting with the customer through Excellence in Customer service Training) Customers are more demanding than ever before. They expect to be treated with respect and to […]
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