Course Description CONN.E.C.T. (CONNecting with the customer through Excellence in Customer service Training) Customers are more demanding than ever before. They expect to be treated with respect and to have their needs met quickly and efficiently. The competition for customers is fierce. Businesses need to find ways to differentiate themselves from their competitors, and one way […]
Project Management Essentials! Get ready to face the Project Economy! This two-day activity-based, learner-centered course on project management essentials is the ideal course for project managers who have little or no formal training on project management. It is based on the A Guide to the Project Management Body of Knowledge (PMBOK)® Guide 6th and 7th […]
Course Description This training program equips participants with the essential knowledge and skills to implement effective privacy management programs within their organizations. Through a combination of classroom instruction, exercises, and case studies, participants will learn how to assess privacy risks, develop robust policies and procedures, manage data governance, and respond to privacy incidents. The program […]
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