Compliance-Driven Implementation of Privacy Management Program This training program equips participants with the essential knowledge and skills to implement effective privacy management programs within their organizations. Through a combination of classroom instruction, exercises, and case studies, participants will learn how to assess privacy risks, develop robust policies and procedures, manage data governance, and respond to […]
Innovation Through Design Thinking The ability to innovate and solve complex problems has been identified as core skills needed by employees in today’s Industry 4.0. Organizations need to be more agile in order to stay relevant. Design Thinking helps people and organizations address these. This one-day workshop is based on the IDEO model of Design […]
CONN.E.C.T (Customer Service Excellence) CONN.E.C.T. (CONNecting with the customer through Excellence in Customer service Training) Customers are more demanding than ever before. They expect to be treated with respect and to have their needs met quickly and efficiently. The competition for customers is fierce. Businesses need to find ways to differentiate themselves from their competitors, and […]